5/5
Clair is great and always very helpful.
Agent replied · 23 November 2024
Thank you so much for your great review!
Trusted Agent profile · Arundel
★★★★★
196 reviews across 2 platforms
Fontwell Avenue, Fontwell, Arundel, BN18 0SY
Dandara Southern's office in Arundel, at Fontwell Avenue, is rated 4.8 out of 5 across 196 reviews on two platforms, including 7 Google reviews rated 3.7.
Every review we hold for the Arundel office, from every platform, shown as written. First names only.
5/5
Clair is great and always very helpful.
Thank you so much for your great review!
4/5
Joyce was fantastic and really helpful
That's great to hear, thank you for leaving a review.
4/5
Dandara Agency is very efficient
The vetting process was long and thorough, but I appreciate the measures that the agency is taking towards performing their KYC and understanding their tenants. The flat is clean. The common areas are clean and overall the building is well managed. Terri always keeps time and she took me round the flat and showed me the necessary amenities. I didn't have water on Friday morning and immediately I emailed, Samantha jumped on a call and took me through how to unlock the water supply. Generally, I'm happy with the experience and I just want to say thank you. Looking forward to a great stay.
Thank you for your great review, we’re delighted the lettings team were able to help.
2/5
After living at Fontwell for over a year, my perspective on Dandara has shifted since I first moved in. I want to start by acknowledging that the sales team was excellent, and the house-buying process was smooth and straightforward. However, after a year here, it feels as though their support diminishes once the purchase is complete, and they seem less willing to address issues that arise afterward. The gardens flood and seem to have more water than the pond that is design to take the water away. The roads and paths have sunk and somebody must have a lovely blocked pave driveway at home because the amount of blocks missing from the road is unreal. The latest issue is a huge crack which has appeared in the external brickwork of the house which they say is normal and won’t even send somebody out to look at the issue let alone fix it and the way they deal with the situation is to stop replying to you emails and just hope you go away. I would strongly recommend people take a good look at previous Dandara developments before committing to such an expensive purchase.
5/5
We viewed a large number of new build…
We viewed a large number of new build developments from a range of the ‘bigger’ developers and the quality of the overall Dandara offering was apparent to us immediately.
5/5
Excellent service - thank you Helen
I’ve have excellent service from Helen and all the Dandara team - my journey to buying my house has had some serious bumps in the road and they have been so compassionate and always had kinds words, I can’t thank them enough.
5/5
Incredible Experience at The Acres!
I am thrilled to write a review for Dandara after successfully reserving my first home at The Acres! From the moment I made my initial inquiry about the property, I was introduced to Jon, who has been exceptionally proactive, organised, and consistently ahead of the curve throughout the entire process. He patiently addressed all our questions, providing clear and comprehensive answers. His communication has been nothing short of prompt, seamless, and stress-free. Thank you once again, Dandara, we are incredibly excited and eagerly looking forward to the next phase of this journey!
5/5
Jess was very helpful and friendly
Jess was very helpful and friendly. She also listened to our requirements.
Thank you for your great review!
5/5
Excellent new home and very friendly…
Excellent new home and very friendly customer support. Feel so comfortable to talk. Given all the information that we need and feel very welcome. Also extra services and support have been given going forward to buy the property.
4/5
Visited the Grange show home in…
Visited the Grange show home in Aberdeen, looking to downsize. Although nothing suitable is currently available Alanna showed us draft plans for future development and properties that may suit us. Positive experience and had a good look around the show home to check out finishes. We'll be keeping in touch with Alanna as plans are firmed up this year.
Thank you so much for a great review! Alanna will be delighted with your feedback.
5/5
SB2026Feedback
Very quick, friendly and process oriented.
We appreciate you taking the time to share your positive experience with us. We are happy to hear that our team was helpful to you.
5/5
Becky at Braeburn Field was really…
Becky at Braeburn Field was really helpful, Thank you.
Thank you for taking the time to leave a great review.
5/5
Recently visited birch park and the…
Recently visited birch park and the houses were beautiful. I was really impressed with the houses and specifications. The service received was great.
5/5
Great Service.
Great Service.Brendan McGill assisted me 5 years ago to find my first rental apartment in Jersey and he stepped in again to find me my second rental apartment. Him along with the rest of the Dandara team are very responsive and supportive and provides the right guidance during and after the property search.
Thank you for taking the time to leave such a fantastic review, Brendan will be so pleased with your comments.
5/5
Staff were extremely helpful
Staff were extremely helpful, when I visited Birch Park. Jo answered all the questions I had and was very happy with my visit.
5/5
Open viewing
Went to an open viewing in one of the new builds in Jersey and the girls were very informative. Thanks again!
Thank you for your review on our team in Jersey.
5/5
Andrea is very helpful.
Thank you for your great review.
5/5
First class sales team
We are delighted with our home-buying experience with Dandara. Fabian & Violeta, have been amazing every step of the way.
We're happy to hear that you had a delightful home-buying experience. It's great to know that the team made you feel at ease throughout the process.
4/5
Great service
Great customer service before and after my purchase. Great with explaining how everything in the house works. Good with addressing any queries or issues after moving in. Would have liked to be able to negotiate the price or get key worker discount.
5/5
informative and pleasant
Rebecca was informative and pleasant
That's great to hear, thank you for your review.
5/5
We went to view some houses on the…
We went to view some houses on the Saxon Park how amazing they were. But what stood out for me was the staff. Her name was Jo, forgotten her surname. Her knowledge on the different properties was fantastic. She was very polite, understanding and no question was silly.
Thank you for leaving such a great review, we're delighted you had such a good viewing with Jo.
5/5
very welcoming
WOW! recently scheduled a booking with the ladies at Saxon Park, the whole process was smooth sailing, each of the team came across very professional & were able to answer any questions I had no matter what i pulled out the box! Can’t rate this team highly enough very welcoming & professional
We're delighted you had such a positive experience and we hope to welcome you back soon.
5/5
Lady was very helpful and explained the…
Lady was very helpful and explained the quality of the finish
5/5
Saxon park is an amazing place to live
Saxon park is an amazing place to live, the guys over at the office have been very helpful and George the site manager does everything above and beyond to help us!. We have had the best experience moving in to our new place !.. thank you
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, we're delighted you've had such a positive experience with the team - they'll be so pleased with your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dandara Southern's Arundel office has 196 reviews across two platforms: 7 on Google, 189 on Trustpilot (across the whole business).
Dandara Southern Arundel is rated 4.8 out of 5 across all 196 reviews, and 3.7 out of 5 on Google from 7 reviews.
Dandara Southern Arundel, Fontwell Avenue, Fontwell, Arundel, BN18 0SY.