Trusted Agent profile · Arundel
★★★★★
196 reviews across 2 platforms
Fontwell Avenue, Fontwell, Arundel, BN18 0SY
Dandara Southern's office in Arundel, at Fontwell Avenue, is rated 4.8 out of 5 across 196 reviews on two platforms, including 7 Google reviews rated 3.7.
Every review we hold for the Arundel office, from every platform, shown as written. First names only.
5/5
TrustpilotMassive shout-out to Hannah
Massive shout-out to Hannah with the Manor Park development! A great help!
We're so glad to hear about your positive experience with our team at the Manor Park development. We truly appreciate you sharing your feedback!
5/5
TrustpilotBuying our house from Dandara
We are very happy to write a review for Dandara.The building quality and finish of the house was excellent and our experience was very positive. The whole team are very professional in their approach, specifically through their friendly, polite and helpful attitude. On the number of ocassions we needed help with small problems they were there straight away and ensured everything was sorted fast and to the highest degree. Thank you once again Dandara we are very happy in our new house.
Thank you for your kind review, we're delighted to hear about your positive experience.
5/5
TrustpilotOur Fantastic New Home
We are delighted with our new home in Reayrt Mie, Ballasalla.
We are so pleased to hear how delighted you are with your new home in Reayrt Mie, Ballasalla. It's wonderful to know that the finish and quality met your expectations and reflected what you saw in our show home. We are also glad that our sales team provided you with all the necessary information and support throughout the selection process, allowing you ample time to make decisions without feeling rushed. We pride ourselves on our polite and helpful staff, and we are happy that your interactions with our customer care team were positive and efficient. We appreciate your valuable feedback regarding access to properties nearing completion and will certainly take this into consideration as we continuously strive to improve our customer experience.
5/5
TrustpilotBoth Ladies on the desk very friendly…
Both Ladies on the desk very friendly and professional
Thank you for leaving a 5* review!
3/5
TrustpilotChoice of properties and location not…
Choice of properties and location not suitable for me.
We’re sorry to hear that the properties and locations available weren’t suitable for your needs. We hope we may have something more suitable for you in the future.
5/5
TrustpilotHigh quality and friendly
We have had an extremely positive experience buying from Dandara. Dunblane site manager John has ensured a smooth move in process and responded quickly and professionally, always with a smile to the few minor issues we have experienced (less than expected!). Lyndsay at Nest (the estate agent responsible for the Dunblane build) was very friendly and helpful during the purchase process. The build itself is high quality and the finishes are excellent. We are even happier than expected with our new home.
Thank you for the wonderful feedback on both the team and our homes.
5/5
TrustpilotI went into Wittering Place on Hawthron…
I went into Wittering Place on Hawthron Grove, to go look at a new build as a first-time buyer. I met with Ashley Grey, he was super helpful and informative. Gave us a lot of information and showed us different options. Would recommend speaking with him when looking to buy a new build.
We're happy to hear that you found our team member so helpful during your first-time home-buying experience. We appreciate you recommending our services to others looking for new builds.
5/5
TrustpilotThe Acres
visited The Acres and were very impressed.
We're so pleased you had such a positive experience. We appreciate your kind words and are delighted to hear our team was so helpful and welcoming.
5/5
TrustpilotToday I visited the Dandara Braeburn…
Today I visited the Dandara Braeburn Fields development as I was driving past and wanted to have a look at a show home. Really liked the Frogmore house type and Jess was great. A real asset to the company.
Thank you so much for leaving such a wonderful review, Jess will be delighted with your comments.
5/5
TrustpilotDandara Lettings has looked after my…
Dandara Lettings has looked after my interests as a landlord now for thirteen years. During that time I have nothing but praise for the letting team, they are there when you or your tenants need them. Their expertise is second to none, be it the vetting of new tenants, taking care of all the paperwork and keeping up with the latest legislation. And a great personal service, I would not have it any other way!
Fantastic news, thank you for your comments
5/5
TrustpilotStaff have been brilliant
Staff have been brilliant, Sally has gone above and beyond from my initial visit to the show house to moving in to my new home, Gabriel & Steve were both very helpful & supportive.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
Trustpilotexcellent friendly and helpfull
Thank you for leaving a 5* review!
5/5
TrustpilotI've had a very positive experience…
I've had a very positive experience renting through Dandara and with Terri and the team. Happy to recommend to anyone seeking a rental property on the island.
Thank you for your lovely feedback on the team, we're delighted you had such a wonderful experience.
5/5
TrustpilotStaff are friendly and accommodating
Staff are friendly and accommodating, specifically Sales (Sally Barrow) and after sales (Gabriel). Site Manager (Shaun O'Boyle) and Asst Mgr (Steven) have both been very helpful. Helen/Viv were always inviting when showhouse open.
Congratulations on your new Dandara home! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
5/5
TrustpilotWe moved into Saxon Park
We moved into Saxon Park, Biddenham 2 months ago. Everything has been so smooth and Dandara were nothing but helpful. The houses are well built and the incentives they offered us were amazing
Thank you so much for your review, we're so pleased to hear the team has been so helpful. Many congratulations on your new home, we're sure you'll be very happy there.
5/5
TrustpilotExperience with Melissa at The Springs
Stopped by The Springs on the off chance of being seen and was warmly welcomed by Melissa. Her knowledge of the area and the homes was excellent, and she took the time to show us a great mix of properties. We really enjoyed the experience, thanks again, Melissa!
Thank you for your kind words; we appreciate you taking the time to share your experience!
4/5
TrustpilotNice looking site…
The staff in the sales office were helpful and the site looked very nice. Unfortunately we were not able to see inside a house as the staff were busy with other clients. It was a bit disappointing as we had made the appointment several weeks in advance. We were not able to wait at the site until someone was free as we were visiting from Somerset and had other appointments to fulfill in the area.
We're so sorry that happened, we've sent your feedback to the team and they will reach out directly.
5/5
TrustpilotPartnership in action
We moved into our new home in Saxon Park Biddenham in Feb 2024 and our journey to get there from when we first visited the development in summer 2023 was supported all the way by Kelly, Jo and Katie. No question was too small or large, always friendly and welcoming, very knowledgeable and excellent for staying in touch and responding. Model of customer service. After we moved in we had similar level of help and support from site managers Andy and Josh. It feels like a partnership and a collaboration that each prospective homeowner is part of and despite the many people and queries and activities they all manage daily, their approach is very personal and caring.
Thank you for leaving such a great review, we're delighted you had such a positive experience with the team. We hope you're enjoying living in your wonderful new home.
5/5
TrustpilotExcellent service!
I have had a good experience with Dandara (Brendan, Terri & Liisa) and recommend their services. Their communication has been clear and prompt. They are always quick to respond to any queries which has made everything much easier.They’ve also been incredibly fair in all our dealings, ensuring transparency at every step. Any issues that arose were handled swiftly and professionally, making me feel valued and respected as a tenant. Thank you for a smooth experience!
Thank you for your great feedback! We're delighted to hear what a positive experience you've had.
5/5
TrustpilotVery helpful staff
Very helpful staff - very welcoming - spent quite some time with us answering our many questions.
We are so glad our team was helpful and welcoming. We appreciate your kind words!
5/5
TrustpilotSaxon Park
I recently visited Saxon Park and the ladies there were so helpful and welcoming. Joanna went out of her way to assist us and answer and questions we had. We would 100% recommend them.
We're so pleased to hear that. Thank you for taking the time to leave such a fantastic review.
5/5
TrustpilotI have had a positive experience with…
I have had a positive experience with Terri Amy as my landlord agent. Communication with her has been smooth and efficient, and she is generally responsive and quick to address any issues that come up. I also had an apartment inspection today with Liisa, which was carried out on time and completed efficiently, without taking up too much of my day. Overall, I appreciate the high level of service and professionalism.
That's great to hear, thank you.
3/5
TrustpilotDidn’t like the finishes on the…
Didn’t like the finishes on the wallyford houses . I would say a cheap range
We're sorry to hear our homes weren't the right fit for you. We appreciate your feedback and wish you all the best in finding your new home.
5/5
TrustpilotMeadow BanK Property Visit
A very pleasant experience and was made to feel very welcome by Ashley. He responded to my queries in a professional manner and took notes of my particular requestPlease note that after leaving clear instructions that I would confirm my offer on Monday the 10th of June, Dandara allowed another supposedly prospective buyer to put an offer in without informing me. I checked on Friday and was told by Ashley and another Sales agent that this was done by one of their superiors. I think that this is an incredulous story as Ashley stated that he was going to contact me on Thursday night and somehow did not do so. However, the lady sales agent stated that they found out that the property which was on reserve to me has been offered to someone who is going to rent it on the Friday by email. I was shown an alternative property which was not as good as the one which I had initially chosen.I am disappointed and On the basis of this experience, i do not want anything to do with Dandara as I feel that I have been victimised in favour of one of their buddies- It would be great to hear from the supposed superior and receive an apology.
Thank you for your review. We're sorry to hear that you missed out on the property you were keen on, we do hope you find your new home quickly. We are unable to hold properties for customers without a reservation deposit.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dandara Southern's Arundel office has 196 reviews across two platforms: 7 on Google, 189 on Trustpilot (across the whole business).
Dandara Southern Arundel is rated 4.8 out of 5 across all 196 reviews, and 3.7 out of 5 on Google from 7 reviews.
Dandara Southern Arundel, Fontwell Avenue, Fontwell, Arundel, BN18 0SY.
