5/5
TrustpilotFirst time buyers
We were first time buyers with Michael Jones and they have been great from start to finish! would definitely recommend.
Agent replied · 30 October 2024
We are thrilled to hear this, thank you so much for your review.
Trusted Agent profile · Rustington
Michael Jones Estate Agents Rustington reviews
★★★★★
1,061 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,061 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,013
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWell done to James and Mark
Well done to James and Mark. Got the property sold and negotiated a somewhat awkward exchange of contracts very efficiently. Happy to recommend them.
Agent replied · 30 October 2024
Thank you for your feedback and recommendation Geoffrey. We are so pleased to hear we could help you with your sale.
5/5
TrustpilotTenancy renewal
Sue Harris dealt with the tenancy renewal to the satisfaction of ourselves, the landlords and the tenant. Sue's communications by email were polite, clear and decisive. We are very happy with her handling of the issue.
Agent replied · 30 October 2024
Thank you Angela.
5/5
TrustpilotThere is a reason (or many) why they are dominating the market
Lisa Holden in Worthing and Olly Branch manager in Lancing, for a smooth experience.
Agent replied · 30 October 2024
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotAmazing help when buying my first home
Amazing help when buying my first property, supportive, professional and always happy to answer my questions.
Agent replied · 30 October 2024
Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotGreat experience with my renewal
Handled very well. Ellie responded within great time. She also listened to our concerns and assisted us to deal with them in a timely manner.
Agent replied · 30 October 2024
Thank you for the 5 stars.
5/5
TrustpilotAlways polite and courteous.
Agent replied · 30 October 2024
Thank you so much for your review Chris, we appreciate your feedback
4/5
TrustpilotProfessional, patient, friendly, responsive
The friendly, professional, patient, responsive team in the Ferring office helped me through the sale processes of my late mother's bungalow. Thankyou, you are much appreciated.
Agent replied · 30 October 2024
Great to hear we could help. Thank you Ann.
5/5
TrustpilotFlat sale
Very efficient and helpful. The sale of our flat happened without any fuss, and sold for a price above what we were anticipating. Well done the MJ sales team.
Agent replied · 30 October 2024
Thank you for your review Clive, glad to hear we could make your sale fuss free.
5/5
TrustpilotRenewal of Lease
Isabella handled our renewal perfectly.
Agent replied · 30 October 2024
Thank you for the positive feedback!
5/5
TrustpilotComprehensive
Comprehensive, professional and timely review and renegotiation of rental contract by Ella Glazebrook leading to a positive result for all parties involved
Agent replied · 30 October 2024
Great to hear, thank so much for your feedback David. We will pass this on to Ella.
5/5
TrustpilotTenancy Renewal - Excellent service
Tenancy Renewal - Excellent serviceElla handled my tenancy renewal professionally throughout and kept in constant communication during the process. Much appreciated and the tenant also seemed very happy
Agent replied · 30 October 2024
Thank you for your 5 star review.
5/5
TrustpilotAll communications via email went very…
All communications via email went very smoothly. Very efficient.
Agent replied · 30 October 2024
Thank you for taking the time to share your positive experience.
1/5
FacebookAbsolutely stunned that in 2021 an estate agent would feel that it's okay to ask potential tenants their sexuality. If this was at the request of the landlord, Michael Jones should refuse to act for that landlord.
Agent replied · 26 November 2025
Seriously????
5/5
TrustpilotRenewal of tenancy due in March 2023…
Renewal of tenancy due in March 2023 handled by Ellie Martin of Michael Jones! E mails and confirmations handled in a timely and professional manner
Agent replied · 30 October 2024
Thank you for your feedback and 5 stars Graham
5/5
TrustpilotElla Glazebrook handled the tenancy…
Ella Glazebrook handled the tenancy renewal very efficiently- very happpy.
Agent replied · 30 October 2024
Thank you for the positive feedback!
5/5
TrustpilotGreat Service
Sue handled our recent tenancy renewal very well keeping us informed along the way as it was a complicated one with various parties involved and got it all sorted brilliantly.
Agent replied · 30 October 2024
Thank you your your review.
5/5
TrustpilotMy Renting Experience
Everyone there very attentive, knowledgable , personable and helpful . Thankyou
Agent replied · 30 October 2024
Thank you for the positive feedback! We're glad we could assist you in your journey.
5/5
TrustpilotHelpful and Accommodating
Helpful and Accommodating Congratulations to the whole team of Michael Jones & Company for having such a professional and very kind agents especially to George who were so very helpful since the day that I came to the office to ask for my urgently needs of a property for my family.
5/5
TrustpilotFeedback on 191 Terringes Avenue
Regular and consistent engagement. Calm, measured and professional advice and a style which made what is always a difficult process, very easy to deal with.
Agent replied · 30 October 2024
Great to hear, thank you Tim.
5/5
TrustpilotHave been a client with this company…
Have been a client with this company for many years and have always received excellent service. All Staff from higher management to front line Staff are always extremely helpful and courteous.
Agent replied · 30 October 2024
Thank you for the 5 stars Marion.
5/5
Trustpilotexcellent service from Ellie and a…
excellent service from Ellie and a smooth renewal of tenancy from these guys who have looked after our property for 10 years - thanks
Agent replied · 30 October 2024
Thank you so much for your review and continued custom.
5/5
TrustpilotAbsolutely outstanding service from…
Absolutely outstanding service from Karlie at the Lancing office who went above and beyond to help with my house purchase and managed to keep everything on track when encountering numerous problems with mortgage, solicitors, etc.
Agent replied · 30 October 2024
Congratulations on your purchase! Thank you, Ross, we will pass your kind words onto Karlie.
5/5
TrustpilotOverall best service!
Very polite and easy communication!
Agent replied · 30 October 2024
Great to hear this! Thank you, we appreciate your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
