Michael Jones Estate Agents Arun reviews

★★★★★ 4/5

Trustpilot

I would recommend this company

I would highly recommend this company, especially if Fin is your main point of contact he works in the Worthing office. I was in a very difficult situation with my tenant who refused to leave my property, even after I had given the required two months’ contractual notice. Fin was incredibly helpful throughout the entire negotiation process and worked professionally with both parties to ensure the matter was resolved as smoothly and quickly as possible. I fully understood the tenants’ situation, and Fin handled everything in a fair, respectful, and professional manner while also making sure I was able to regain possession of my property without unnecessary delays.

Yvon · 20 May 2026

★★★★★ 5/5

Trustpilot

Friendly and professional agents with a personal touch.

Friendly and professional agents who made viewings simple with no pressure (shout out to Lucy in the Goring branch who went back out of hours to help us retrieve our kid's lost phone from one of the houses!). When it came to purchasing they were swift and communicated well. After the offer was accepted having Jane in the dedicated Sales Progression team after meant that everything moved as quickly as possible with queries dealt with efficiently and sympathetically. Highly recommended.

Lisa · 20 May 2026

★★★★★ 5/5

Trustpilot

I just want to thank Lily who was so…

I just want to thank Lily who was so personable and helpful when it came to looking at properties. She followed up promptly and gave me a wide range of suggestions that helped with my situation. If I ever needed the support again I’d definitely go to Lily, thank you!

Gabriella · 16 September 2026

★★★★★ 5/5

Trustpilot

Honesty and Praise

A special thanks to Jorgia Tye and Brett Colman at the Chandler’s Ford branch. Although the process of our sale is currently in its final stages, I wanted to leave this review to highlight the quite simply wonderful support, professionalism and very clear work ethic that has been given to us. All of the team have been friendly and willing to help whenever necessary. Jorgia’s kind and caring approach, along with willing to go above and beyond has meant a lot to us. Our appreciation must also be given to Brett, whose knowledge and dedication helped guide us throughout this process.

Ian · 23 September 2026

★★★★★ 5/5

Trustpilot

Would recommend

Lucy was great. We were juggling another offer at the same time and needed things to move quickly, and she made sure we didn't miss out on the flat we really wanted. She was responsive and efficient throughout. Would highly recommend Lucy and the team.

Lucy · 22 September 2026

★★★★★ 5/5

Trustpilot

Taylor bray has been really helpful in…

Taylor bray has been really helpful in sorting things out , he understands and does everything he can to help , he’s also friendly and gets back to emails withen a good space of time , thank you Taylor

Emily · 18 September 2026

★★★★★ 5/5

Trustpilot

Dedicated team

We have bought and sold with charters interacting with the Goring branch and the sales progression team in Worthing central. Both experiences have been fantastic. Thank you! Particular shout out to Darren and Louis in Goring and Lisa in sales progression. Your commitment and dedication was unwavering. I would recommend without hesitation.

Lala · 22 May 2026

★★★★★ 5/5

Trustpilot

Evie and Darcy Made Everything Easy.

I had a great experience with this lettings agency from start to finish. Evie and Darcy were both incredibly helpful, professional, and supportive throughout the whole process. They took the time to answer all of my questions clearly and made everything feel straightforward and stress-free. Their communication was excellent, and they were always quick to respond whenever I needed assistance.

Dominic · 13 March 2026

★★★★★ 5/5

Trustpilot

An absolute pleasure

Highly professional throughout but also super personable and genuinely lovely people. Emma was wonderful and I honestly dont think we would have got there without her diplomacy and tenacity. We really enjoyed our chats and getting to know her through the process. Emma is a star and an absolute asset to the business! And Angela was always fully briefed and up to speed when Emma was off so it was seamless. And we are now the (very) proud new owners of our dream home!

Simon · 31 August 2025

★★★★★ 5/5

Trustpilot

Excellent Service

Edie has been the designated Property Relationship Manager for my flat in central Brighton for some months now. She's had quite a lot to deal with and is always efficient, knowledgeable and friendly. The company as a whole is highly recommended with great communication and regular updates for landlords.

Nicola · 19 May 2026

★★★★★ 5/5

Trustpilot

Thank you Rhian Barton.

Rhian Barton provided absolutely exceptional customer service from start to finish. I have always been renting property from estate agents but I have not yet came across such a friendly, professional, and always happy to help person. Rhian made the whole experience smooth and stress-free. Communication was excellent throughout, and nothing ever felt like too much trouble. I’m genuinely so pleased with the service received and would highly recommend Rhian to anyone looking for a reliable and supportive estate agent!

Momtaj · 26 May 2026

★★★★★ 5/5

Trustpilot

Ellie - Bishops Waltham

Ellie from Bishops Waltham did so much to help us get our offer accepted on our first home. Nothing has ever been too much trouble - she’s so personable, friendly and easy to talk to. All our emails have been responded to with urgency and we would hugely recommend her. Charlie, the Branch Manager, was also a pleasure to interact with and made the offer process feel completely stress free.

Beth · 22 September 2026

★★★★★ 5/5

Trustpilot

Lucy was so so helpful and made every…

Lucy was so so helpful and made every bit of our experience wonderful! Would definitely recommend talking to her :-)

Sophie · 21 September 2026

★★★★★ 5/5

Trustpilot

Professional and competent company

Once I made the initial contact , all the team specially Darci were very keen to provide the best possible service and understood our needs and kept us in close loop with progression of out contract also like to thank Evie for her support during the process

Ashraf · 9 March 2026

★★★★★ 5/5

Trustpilot

Exceptional

Oh dear, Harry is exceptionally amazing! Talk about patience I literally call him daily, and he always ensures that all my concerns are addressed. If there were 10 stars, I would definitely give him all 10! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Punu · 21 May 2026

★★★★★ 5/5

Trustpilot

From our initial viewing to completion

From our initial viewing to completion, I have been very impressed with the professionalism and courteous manner shown by Paul and his team in the Goring office. He went above and beyond what was expected, providing regular updates on the progress of the transaction. It has been a pleasure dealing with him and I would have no hesitation to recommend his team’s services. Thank you again, Rikesh.

R · 2 September 2025

★★★★★ 5/5

Trustpilot

Rhian Barton has been really helpful…

Rhian Barton has been really helpful with my search for a new property. She is a pro-active estate agent that keeps me updated on relevant properties and developments with applications. Very professional and friendly. Highly recommended.

Andrix · 22 May 2026

★★★★★ 5/5

Trustpilot

A good sale outcome.

Ella Glazebrook was great during the house sale process and unfortunately first sale chain fell through, Ella and team were quick to re-market property and find new buyers with better price outcome. Lisa Holden in post sale was also very helpful in chasing updates at the key stages of sale transaction and kept updated throughout the transaction. A good sale outcome from my perspective, highly recommended.

D · 1 September 2025

★★★★★ 5/5

Trustpilot

Highly recommend Lewis Rose

Highly recommend Lewis Rose! He was friendly, professional, and very knowledgeable about the properties he showed me. He took the time to explain everything clearly and made me feel comfortable throughout. Great agent to work with.

Kris · 19 May 2026

★★★★★ 5/5

Trustpilot

Thank you

Kevin was amazing. Knowledgeable on properties and had a lovely working relationship with us. Thank you!

Eleanor · 22 September 2026

★★★★★ 5/5

Trustpilot

Molly is a superstar

Molly is a superstar! I had one day to view and find a rental property due to my relocation for work. What started a very stressful move because so much easier when Molly managed to work her calendar to fit me in to a last minute viewing for the perfect property. She identified my requirements and found me the perfect property.

Corey · 18 June 2026

★★★★★ 5/5

Trustpilot

Rhai has been really supportive in…

Rhai has been really supportive in finding me a convenient and affordable space. She is always sending me updates of places that suit my preference, and always on time for all viewings.

Sedinam · 22 May 2026

★★★★★ 1/5

Trustpilot

Not so good p

I don’t normally leave reviews on other people’s behalf but this situation is outrageous. My friend moved into a lovely flat, or so we thought, and the following issues occurred: no hot water for 3 months, no fridge shelves, shower completely broken, building materials left through the flat, and no working plug sockets in the kitchen. Not only did half of their flat not function, but they were promised a free months rent for all of these troubles. To this day, no free rent or discount or money has been given back. Embarassing quite frankly.

Claire · 19 May 2026

★★★★★ 5/5

Trustpilot

Georgia from the office in Worthing has…

Georgia from the office in Worthing has been really helpful with any concerns towards the property we rent. We are very appreciate, she has always been compassionate and communicated very well!

Ellie · 22 May 2026