Every review we hold for the Arun office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have dealt with Glyn-Jones Estate Agents, the Rustington Branch, since my father passed away several years ago. My mother then rented out the house and thanks to the lettings department have had lovely tenants.
Sadly my mother has now passed away and her house has been sold. Graham Buck has gone above and beyond in keeping me informed every step of the way. We had a few problems which Graham sorted out for me over the phone which has been a blessing living not living close by especially at such a sad time. I am also grateful to Ian Read from the lettings department for making sure the house was left in very good order. I would always recommend Graham and Ian to anyone selling or letting their home
Christine · 10 July 2025
★★★★★ 5/5
GoogleWe contacted Glyn-Jones Estate Agents for a property in Angmering. India and Alison Andrews were very helpful in arranging a property viewing according to our convenience. The viewing was conducted very professionally. We requested arrangements for moving in very soon and out of hours, and both of our requests were handled beautifully. The house was well presented and clean at the time of handover. Highly recommend their services. Thanks guys.
Akshat · 11 October 2025
★★★★★ 5/5
GoogleI bought my last home with Glyn Jones, and Graham and his team were so wonderful, that when it came time to sell of course I went back to them. They supported me all the way through the process, considering my personal situation, and were professional and kind from start to finish. They arranged a regular supply of viewers and sold my home quickly. I highly recommend them to anyone looking to sell their home.
Kaz · 26 July 2025
★★★★★ 1/5
GoogleI doubt landlords are aware of the poor level of service this agency provides. I would strongly reconsider before trusting them to manage my property.
This agency seems solely focused on selling houses and neglects the proper management of rental properties. A new tenant with antisocial behavior has made life unbearable for the other residents and neighbours, some of whom have young children. Despite multiple complaints,the tenant is still there and using the flat as a social club.
When I raised concerns about other issues, the response was: 'We manage so many properties, we can't look into every single one of them.' Yet they continue to take landlords’ money to 'manage' properties, which in reality appears to mean printing a tenancy agreement, collecting rent, and doing little else.Should take on less property and manage it properly.
Communal area cleaning is also nearly nonexistent. A cleaning company shows up around every two months, quickly vacuums the stairs and corridors in under three minutes,spraying some air freshers so it feels clean.But ignores cobwebs in the corners, and not once wiped down the handrails.
GreyPug · 9 August 2025
Agent replied · 24 October 2024
Regrettably we are unable to identify you from your user name. We always endeavour to resolve issues quickly and efficiently, please contact our Lettings Director, Ian Read directly, in order to establish the problem. He can be contacted at ian.read@glyn-jones.com. Thank you
★★★★★ 5/5
GoogleGlynn Jones were our agent of choice to deal with the sale of our late mother’s park home in Bognor Regis. From the first meeting with Steve Williams late last year to take property details up until today with Russell Gautrey managing the sale to completion, the process has been smooth, efficient and totally professional. I would highly recommend this estate agency with particular thanks to Russell and Steve for delivering a 5 star service.
John · 24 March 2025
★★★★★ 5/5
GoogleMoved into our new home last week after buying through Glyn Jones in Rustington. The team are friendly, helpful and proactive and helped us reach completion as the middle home of 3 in the chain. They were brilliant at helping me keep a sense of humour and keeping my hopes up when there was potential for things to go wrong!
Special thanks to Graham who went over and above to help with everything I asked about. Would not hesitate to recommend them, they are what I always hoped an estate agent would be which after 25 years in our previous home, I didn’t think it was possible.
They are also dog friendly in their office. That was the first test of a business, if my pooch is welcome they are off to a brilliant start!
Thank you to everyone at the branch, I appreciate it
Lynne · 27 November 2024
★★★★★ 5/5
GoogleHelen from the Rustington branch was fantastic to work with, she understood what we were looking for and I cannot fault her attention to detail during our buying process too. If you want excellent customer service, I highly recommend you give them a call - thanks again Helen and team!
Carla · 3 November 2025
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to Graham Buck and all the amazing team at the Rustington Branch of Glyn-Jones Estate Agents. I cannot be more satisfied and grateful with the service provided. In assisting me every step of the way to sell my late Mother's house. They were there to help me right from the beginning with a Probate Evaluation and up until the final completion of sale. As I myself was a complete novice, they were amazing in their help, guidance and advice. Their communication and correspondence throughout was above and beyond exemplary. Caring and compassionate and extremely professional. I cannot recommend this firm enough. I am so happy and glad that I made the correct decision when I decided to use Graham Buck and the Glyn-Jones team. If I could give more than the maximum 5 Stars Rating then I would !! Thank you again. Mark Richardson. October 2024.
Mark · 28 October 2024
★★★★★ 5/5
GoogleSpecial thanks to India and the team for making me feel very comfortable regarding the process of being a first time tenant.
Very approachable, attentive to my requests and taking much of the stress out of moving from A to B.
Thank you, 5 stars all the way.
Kevin · 11 October 2025
★★★★★ 5/5
GoogleWe have recently sold our parents house using Glyn Jones, specifically Colette and Richard who have both been incredibly helpful. The sale of this house was somewhat emotional, and from our first meeting Colette was kind and empathetic. Contact was easy and updates always regular, they really made a stressful situation straightforward and I couldn't be more grateful to them. Wouldn't hesitate to use them again in the future.
Kelly · 23 October 2024
★★★★★ 5/5
GoogleFound all the team very helpful from day one. All on first name terms so all very friendly. I lived some distance from the property I was selling and the team helped me throughout.
Thank you helen Richard and the team 🤗 …
Sue · 7 August 2025
★★★★★ 5/5
GoogleMany thanks to Richard and the team in Rustington. He showed us our ideal house on only the first day of our search in the area and made the whole process smooth and easy. He was very professional and we can't praise him highly enough.
Steve · 2 July 2025
★★★★★ 5/5
GoogleAlison was a joy to work with and managed to find us the perfect place in record time. We couldnt be happier with our experience with Glyn-Jones. Highly recommended, call Alison today!
Debz · 8 November 2025
★★★★★ 5/5
GoogleGraham and his team at Glyn Jones provided us with a very friendly and informed service, when we sold our mothers house in Rustington. Dealing with the sale remotely from 60 miles away was not going to be as easy as if we were living at the property, and any difficulties were comfortably taken care of by the team at Glyn Jones. We would strongly recommend their services, based on their local knowledge and their commitment to a thorough service. We are grateful for all their help.
Biffadog2 · 25 October 2023
★★★★★ 5/5
GoogleAbsolute excellent customer service! I was looking for a rental, Lauren was the only letting agent that actually assisted and really tried to find me the right property, all others that I was registered with really didn’t show any interest! She constantly kept me up to date, liaised with other offices and honestly delivered excellent service! Highly recommend, the whole process from viewing to moving in was seamless and excellent! I’m now very happy in my new home!
Lauren · 25 October 2023
★★★★★ 5/5
GoogleI'm so grateful for the excellent service received! Graham and Colette were so easy to relate to, they understood my situation straight away - and they achieved a very good price on my sale, with their fee being very reasonable. Their communication was brilliant: Graham stayed in regular touch throughout a drawn-out and complicated sale, with myself and my buyers, and others as needed, and was always helpful, practical and encouraging. I cannot commend them too highly!
Anne · 25 October 2023
★★★★★ 5/5
GoogleI had a stress free experience with this agency .
They had very good communication throughout. India was very helpful with everything and very professional.
💯 recommended!!!
Rosicler · 20 October 2025
★★★★★ 5/5
GoogleGlyn-Jones handled our sale in July 2024; it was an faultless service which far exceeded our expectations, with Richard Stern ensuring we were constantly updated to any developments whilst having a calming presence.
We have used other estate agents in the area however this was a completely different experience, a big thank you from us to Richard and the team.
Aaron · 25 August 2024
★★★★★ 5/5
GoogleGreat service from initial meeting, suggested sale price, ongoing management of our property to final sale. Many thanks to Graham Buck and team at the Glyn -Jones Rustington office!
Stephen · 1 September 2025
★★★★★ 5/5
GoogleWe would highly recommend Glyn Jones. In the Rustington branch Graham Buck and his team are all fantastic. Very professional. We have used their services a couple of times now and would have no hesitation in doing so again.
John · 3 April 2025
★★★★★ 5/5
GoogleIt's a shame I didn't sell with Colette and the team at Glyn-Jones, as only purchased with them. Kept me totally in the loop, listened to me and was 100% professional at all times. Took alot of the stress out of the whole moving process, could not of done more for us, will totally recommend in the future.
Susan · 26 June 2024
★★★★★ 5/5
GoogleThere's something very magical about meeting a skilled negotiator and understanding that they will do their best to achieve a positive outcome for everyone involved. Thanks to Colette for all her knowledge and expertise on property. I would highly recommend Glyn-Jones for the ability to remember who you are and what you're looking for as a buyer; thereby "sealing the deal" to the benefit of all parties concerned.
Angela · 29 November 2023
★★★★★ 5/5
GoogleI would highly recommend Glyn-Jones in Rustington if you are either buying or selling. I had the pleasure of dealing with Graham, who not only made a note of the kind of property I was looking for, but went as far as keeping me updated as to the state of the market, and giving me some insight as to when something suitable might become available. Graham was fantastic from start to finish. He was always on the ball, and kept me updated constantly. He also chased the solicitors when necessary! I've dealt with a few estate agents in the past, and I can honestly say that Glyn-Jones are without a shadow of a doubt the most conscientious and approachable of the lot! Thanks again guys.
Lee · 25 October 2022
★★★★★ 5/5
GoogleFrom day one Glyn-Jones of Rustington have been exceptional. There were so many ups and downs during this process but the only constant was Glyn-Jones support. Everyone within the agency has been great but I would like to add special thanks to Graham and Collette who had been fantastic throughout. They kept us positive and informed and made this whole process manageable.
Gerry · 27 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
