5/5
TrustpilotSteve and Tom were so helpful with the…
Steve and Tom were so helpful with the sale of My property really helped us through all the difficult bits.Highly recommend
Trusted Agent profile · Arun
Fox & Sons Bognor Regis reviews in Arun
★★★★★
653 reviews across 2 platforms
59 High Street, Bognor Regis, PO21 1RX, Arun, PO21 1RX
Fox & Sons's office in Arun, at 59 High Street, is rated 3.6 out of 5 across 653 reviews on two platforms, including 221 Google reviews rated 4.4.
Reviews
Every review we hold for the Arun office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThey were brilliant with helping me to sell my property and with renting. They were very organised and quick to sort things out. The mortgage advisor was incredibly helpful too. Despite all the challenges resulting from the lockdown, they still continued to support me as best as they could. They kept in touch with me, and dealt with any of my enquiries promptly. What a fantastic team! Thank you!PositiveResponsiveness, Professionalism
1/5
TrustpilotEstate agents living up to there bad name
Crawley branch, , We went on the market with them , they never showed up to viewings , our viewings also never showed up and although they found a buyer we did all the work/viewings and they never chased or called or in fact communicated with anyone - when I complained they said I quote - our fee is not for good service it’s for finding a buyer only
1/5
TrustpilotThe worst Agency I have tried…
The worst Agency I have tried throughout my three-year stay in Brighton! They advertised a property, handled the viewing and handled most of the paperwork but when the landlord blocked me to avoid returning the deposit they said that they don't manage the property and that they only advertise it!They never told me about the matter and I am left without my deposit with them stating that they can't help in any way!
5/5
TrustpilotFantastic experience with Fox and Sons…
Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively
5/5
TrustpilotCallum was brilliant and did a great…
Callum was brilliant and did a great job selling my house
5/5
GoogleJodie was excellent I helping us move and improve the property throughout the COVID19 pandemic. Couldn't ask for more :)
5/5
Google5 star to Fox and Sons Bognor Regis. Amazing profissionais. Danny Odwyer helped us with everything since day one and never left us alone for anything even when it wasn't his domain he still found a way to help. We are very grateful.
5/5
GoogleThank you Simona for the best service.
4/5
TrustpilotWe got there in the end after some too…
We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons
1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
5/5
GoogleI have recently rented a property which was on the market via Fox and Son's. I have been dealing with Lorena and Jodie so I cannot comment on the other staff, but if they are anywhere near as professional, approachable and friendly as the mentioned staff, then I cannot recommend this branch highly enough.PositiveResponsiveness, Professionalism
5/5
Trustpilot5 star to Fox and Sons Bognor Regis
5 star to Fox and Sons Bognor Regis. Amazing profissionais. Danny Odwyer helped us with everything since day one and never left us alone for anything even when it wasn't his domain he still found a way to help. We are very grateful.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
GoogleWe were looking for a property in the area for a few weeks now we had made 4 appointments to view properties on the same day with Harry He was very polite prompt and knowledgeable a pleasure to deal with and a credit to your company.. Well done to you and Thank you for all your helpPositiveResponsiveness, Professionalism
1/5
GoogleBoth myself and my boyfriend had an awful experience with Fox and Sons. The letting manager was more like a very rude and pushy car salesman than a letting agent. They showed us two flats and kept phoning to trying to talk us into taking the flat. The staff have no idea how to treat people. All they want is to take your money. BEWARE
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
