Trusted Agent profile · Arnold
★★★★★
1,301 reviews across 1 platform
42 Thackerays Lane,Woodthorpe, Nottingham, Arnold, NG5 4JD
Leaders's office in Arnold, at 42 Thackerays Lane, is rated 4.4 out of 5 across 1,301 reviews on 1 platform, including 1,301 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
5/5
GoogleI must commend Jamiel's professionalism and responsiveness. This is a great team
Dear Fidelis Maduka! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleVery quick service, great
Dear Aiste, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleLike many others, I've found the customer "service" to be appalling. Initially, they were great. When something needs doing it's the complete opposite.
Hello there - we're sorry to hear you have had a bad experience. We would really like to look into this further for you. Please can you email customerservice@leaders.co.uk with your name and property details so that we can investigate. Many thanks.
5/5
GoogleNot customer friendly
Dear Omofomwan Lucky, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating. We are sorry if on this occasion that you did not find us customer friendly. Many thanks, Customer Care Team
5/5
GoogleVery happy with the service received. Everybody in the office we dealt with were very helpful whenever we needed them.
We appreciate your positive review about your recent experience with us!
5/5
GoogleIt has been great communicating with the agents, specifically Klaudia, she has made everything pretty easy and we were able to do everything quickly. She replies pretty quickly and ensures that everything is done with east. Without a doubt the best agent I have spoken with/dealt with my entire life.
4/5
GoogleProfessional attitude and good service. A trusted name in letting and sells community.
Hi Touseef, thank you for your positive comments about our team in Leaders Nottingham, your feedback is appreciated. Thank you Customer Care Team
5/5
GoogleThese guys are amazing. Processed my application quickly and the response was amazing.
Dear Pradeep Kumar, Thank you for the great review of our Leaders Estate Agents Nottingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleFast response and held it for use brilliant and I would highly recommend them to anyone
Hi, Kiwi, Thanks for the great review! All the best, Leaders Estate Agents Nottingham
5/5
GoogleI recommend this agency a very good responsive and friendly to the customers
Dear, Meera Haja, we are very happy we could provide you with a positive customer experience. Kind regards Customer Relations Team
1/5
GoogleHorrible customer service, slow to answer email queries, rude on the phone. Would not rent with them...
Hi Lucy, we’re saddened to read your comments and to learn that you've been dissatisfied with the service you've received from us here at Leaders, After inputting your name into our records we haven’t been able to locate any record of you registered with our team in Nottingham. It’s really important to us that 5* service and communication is provided to our customers at all times. Our staff try to be contactable for our customers both over the phone and via email; we hope any questions, queries or issues raised will be addressed within a timely manner and that any missed calls and left messages be returned at the earliest opportunity although can only offer our apologies if this has not been the case. Connor the Lettings Manager at our Nottingham branch would really like to discuss your review with you to see if there is anything he can do to help turn your experience around. If you are happy to do so then when you have the opportunity please reach out to him 0115 926 4500. Kind Regards, Leaders
4/5
GoogleOverall I had a great experience with the team at leaders. They were very helpful in the process of moving into my new property. In the future I wish information required for the application process would be mentioned earlier to avoid stress on the day of keys been handed.
5/5
GoogleFantastic customer service from all the members of staff involved with my rental property. Would definitely recommend.
Hi Jessica, thanks for your praise and kind comments about the Leaders team at Nottingham. We're really pleased to read that you have received such fantastic service from the team. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Leaders
5/5
GoogleFantastic customer service from all the members of staff involved with my rental property. Would definitely recommend.
Hi Jessica, thanks for your praise and kind comments about the Leaders team at Nottingham. We're really pleased to read that you have received such fantastic service from the team. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Leaders
5/5
GoogleThe team have been fantastic throughout, responsive and very hrlpful. Great smooth transition. Thankyou!
Hi Nicole, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleVery responsive and cooperative. It was very easy to communicate and get things done.
Hello Ahmed Ali Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleEasy and straightforward. They are too good at what they do.
Dear Michael Thanks for taking the time to leave us a review, we appreciate your feedback Kind regards Customer Care Team
5/5
GoogleGreat letting service, one of the agents beth was lovely, was a great help!
Hello Shamas Haque Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Nottingham
5/5
GoogleAgent Jamiel very polite and helpful! Full professional knowledge
Dear, Tony Chui, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleQuick response and great service. Owen and Jamiel are stars.
Dear Kei Keith Cheuk, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleThe staff at leaders went above and beyond with their support. I don’t think that I could have sold my house without them. They answered all my daft questions, showing me great patience and understanding. Would definitely recommend them to anyone and everyone. They made selling my house easy.
5/5
GoogleGreat service with fast response time. Thanks a lot Rory.
Hello Mar Sob Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleVery friendly, very professional and very efficient in helping us move house.
Hi Billy Ray! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleLovely estate agent and very quick response. Couldn’t recommend more!
Dear, Molly Gaskin, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
