Trusted Agent profile · Arnold

Leaders Arnold reviews

4.4

★★★★★ Great

1,301 reviews across 1 platform

42 Thackerays Lane,Woodthorpe, Nottingham, Arnold, NG5 4JD

Leaders's office in Arnold, at 42 Thackerays Lane, is rated 4.4 out of 5 across 1,301 reviews on 1 platform, including 1,301 Google reviews rated 4.4.

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4.4 / 5

1,301

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Google

Dontae helped me with my move in. Thank you.

Gianni · 29 October 2022

Agent replied · 29 October 2023

Dear Gianni, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recently moved into my own property. And it ran smoothly and very efficient. Can not fault leaders Nottingham. Great company that I will reccomend to friends

Laura · 1 December 2018

Agent replied

Hi Laura, thanks for taking the time to leave us such a great review. Here at Leaders our staff always aim to deliver the highest level of service, we're so pleased the team at Nottingham have been able to do this and ensure everything ran so smoothly for you. Our customers recommendations mean a lot to us as a business and we're delighted that the team have been able to earn yours in this instance. If there's anything further we can do to assist please do not hesitate to get in touch. Kind Regards, Leaders

5/5

Google

Emma and the team have always been amazing. Thank you.

Chelcee · 1 December 2018

1/5

Google

If you're a tenant then choose homelessness, seriously. Edit: Shockingly, after being asked in the reply below to email customer services, I have not heard anything back.

David · 1 December 2017

Agent replied

Hi David, we are sorry to hear you have had a negative experience with our Nottingham branch and feel this way. We would like to look into your complaint further, please can you email customerservice@leaders.co.uk with your property details. Many thanks.

5/5

Google

Appreciate for helping us to rent a property with prompt action and providing clear guidance on each process.

Kan · 11 June 2021

Agent replied

Dear, Kan Poon, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

1/5

Google

They rent unclean properties. Use a different agent!

Patricia · 29 October 2022

Agent replied · 29 October 2023

Dear Patricia We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Very good service and polite employees

Alasdair · 2 January 2023

Agent replied · 29 October 2023

Dear Alasdair Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders helped me out quickly and effectively. There communication was very good throughout the letting process and would recommend them highly!

Sean · 3 July 2020

Agent replied

Hi Sean Boff, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Nottingham

5/5

Google

Very quick and efficient work from this agent! helped me find a house for my cousin with no stress whatsoever!

David · 1 October 2020

Agent replied

Hi David Beckenham, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Fantastic service and communication from luke miles

Maverick · 29 October 2022

Agent replied · 29 October 2023

Dear Maverick, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great job and good man luke miles

Mushtaq · 29 October 2022

Agent replied · 29 October 2023

Dear Mushtaq, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

best estate agents in nottingham, wouldn't trust anybody else to let my property! customer service is second to none

Louise · 1 September 2020

Agent replied

Hi Louise Shepherd, Thank you for the great review of our Leaders Estate Agents Nottingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Very friendly and helpful team with great customer service! Helped me move into my new flat! Thank you! ❤️

Jagoda · 1 September 2020

Agent replied

Hi Jagoda Taflinska, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

First time renting and they were so informative and understanding and didn’t mind my constant ringing. 10/10 would recommend

Georgie · 1 September 2020

Agent replied

Hi Georgie, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Nottingham

5/5

Google

Very helpful and cheerful 😃 …

Francesco · 29 October 2022

Agent replied · 29 October 2023

Dear Francesco Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fantastic service, very patient 😀 …

Tamika · 29 October 2022

Agent replied · 29 October 2023

Dear Tamika, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great service from luke miles. Thanka

Mackenzie · 29 October 2022

Agent replied · 29 October 2023

Dear Mackenzie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am absolutely pleased with this letting agency. The whole team is efficient, highly responsive and very professional.

Bree · 28 November 2020

Agent replied

Hi Bree Pha, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

A very responsive agent! Can't wait to move in to the property rented.

Ting · 29 October 2021

Agent replied · 29 October 2023

Dear Nelson Yu, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

We spoke with Rory at the Woodthorpe Branch he was awesome and we are extremely happy.

Genna · 25 March 2021

Agent replied

Dear, Genna Spencer, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Amazing service, kind and friendly

Dominic · 29 October 2022

Agent replied · 29 October 2023

Dear Dominic, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing service as always! All the team are so helpful and i woudn't use any other letting/estate agent!

Stacey · 2 August 2020

Agent replied

Hi Stacey Wells, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Nottingham

4/5

Google

Thank you leaders nottingham for moving me into my new property within 3 days of securing it!

Trevor · 31 October 2020

Agent replied

Hi Trevor, thank you so much for your positive comments about Leaders Nottingham! We hope you will be happy in your new home. Best wishes from the Customer Relations Team.

5/5

Google

I'm very please with Leaders, they are very Professional. They get things done in a timely manner.

Jennifer · 31 October 2020

Agent replied

Hi Jennifer Levon! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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