Leaders Arnold reviews

★★★★★ 5/5

Google

Jamiel and Lauren were absolutely amazing throughout the process. They were incredibly understanding, acted quickly, and made sure everything moved smoothly at the right time. I really appreciated their care, professionalism, and the extra effort they put in when it mattered most. Thank you both again.

Terna · 13 February 2026

★★★★★ 1/5

Google

A big red flag! Caution Do not fall for the 5 star ratings. I doubt if there are true. These people are scary. They wouldn't care for your physical or mental health and put you through some horrendous experiences. Here are step by step guide what is so bad about this agency, especially if you're moving from another country and booking with them. I viewed the house online and was bit skeptic about this and they pushed (by saying property is in demand, you might miss this etc) me to submit a holding deposit (which I did). On the day of moving, they gave me the wrong keys to the house and it was raining and I was soaked with rain along with my baggage. Upon entering the house, I was devastated to see that house is utterly filthy, disgusting. No cleaning of carpets, washrooms are beyond filthy. There is mould and house has damped walls. There was no heating although my contract says that rent is inclusive of all bills. I finally ended my contract while paying them a hefty amount of 150 pounds. The property manager just didn't listen to you. Please avoid at all costs or at least have a physical viewing and make sure there's no shady clause in your agreement.

Ali · 1 July 2023

★★★★★ 4/5

Google

Buying our first property with Leaders was hassle free and without issue. Paul, Kelseeand Faijul were friendly and very informative when guiding us through the process. Consistent communication was maintained via email to ensure we met key checkpoints along the process. Having recently completed on our purchase, we were handed our keys along with a welcome pack from Leaders which was extremely appreciated. The service we received was better than expected after hearing horror stories of terrible agents. Rest assured, with Leaders you're in good hands.

Hasan · 1 July 2023

★★★★★ 5/5

Google

We used leaders for the sale and purchase recently of our old and new house. We found Leaders to be very friendly, helpful and personable and assisted in the whole process being smooth. Would definitely recommend

James · 11 August 2026

★★★★★ 5/5

Google

Excellent work! I applied for a house with them and they resolved everything in two days. The staff was very friendly and helped me in every way they could.

Esperanza · 20 September 2026

★★★★★ 5/5

Google

I have been renting from leaders for a few months and have had a great experience with them. Jaspreet was my property manager that delivered a 100% satisfaction in dealing with my account and would fully recommend leaders for anyone looking to rent a property. Carl

Carl · 13 January 2026

★★★★★ 5/5

Google

First rate customer service! My rep K. Landa was very friendly and knowledgeable about the local area. Moving can be a stressful time but the Leaders rep made everything from initial contact to viewing the property absolutely stress-free! Anyone looking to rent a property in the Nottingham area would do well to check out Leaders listings, I'll certainly be doing that myself the next time I need to move.

Russell · 30 December 2023

★★★★★ 5/5

Google

Leah & Paul were amazing in helping me to sell my property. Very professional, quick to act and update throughout the process . Highly recommend Leaders & The Team if you want a hassle free sale give them a ring. 🙂 …

Tina · 13 February 2026

★★★★★ 5/5

Google

Caitlyn one of the best agents that ive worked with she was very good in her work and made my application go easy, thanks to her.

E · 27 September 2026

★★★★★ 5/5

Google

Leaders are very friendly team ready to help available all the time and doing a very great job been speaking to Jamiel and a lady I don’t remember the name but thank you all for helping fine a home for my family

Denise · 11 June 2026

★★★★★ 1/5

Google

I have been reporting a wet patch on my kitchen wall for over a year. I would always have to chase Leaders, they very rarely contacted me. When they do call, they don’t even leave a voice message. When I email, I have to chase up. A contractor came out and said there was a rotten floor board and damp in the chimney breast, but the landlord rejected this claim and moved the guttering. A year later, the place has wet patches. I sent an email and my usual point of contact was on maternity, so forwarded the message to her replacement who is also now on holiday. So I called on Monday and spoke to a man who said he’d pass on my details to someone higher and I still haven’t had a call back. They are leaving a 2 year old in a unfit house. I would much more recommend Express Lettings!

Lauren · 2 January 2023

★★★★★ 5/5

Google

Kulvinder is a legend! Kept fighting tooth and nail to make sure I get the flat I wanted. Do yourselves a favour and speak with Leaders to make sure you get a property you like and are taken care of by an estate agent who actually has your best interests at heart.

Prateek · 2 October 2024

★★★★★ 5/5

Google

Had great service and support from Jamiel throughout the whole moving in process, was very attentive, informative and gave clarity when needed. Thank you so much! :)

Molly · 11 September 2026

★★★★★ 5/5

Google

I have been to several estate agents in Nottingham, Leaders Estate is the best among all, as far as I am concerned. My first call was handled professionally by Thom with periodic follow-ups. He calls back each time he promised to do that. His personality is 1st class! Jamiel is another fascinating staff in the team. He works like he looks, charming! He smiles and give detailed response to every questions, professionally. Their manager works well with the team members without being bossy. He attends to customers request in a way that make us feel like King. I got a gift after making payment for my rent. The team displayed good listening skill, critical thinking, timely problem-solving and good communication with customers. I enjoined everyone to patronise Leaders Estate Agents in Nottingham, NG5 to experience their presidential treatment. This team solved my two months old accomodation issue in four days! Cheers! Babatunde Oso.

Whytekid · 3 December 2022

★★★★★ 5/5

Google

Just wanted to say a big thank you to Theo for finding me the best tenants. His customer service was outstanding and he helped me get everything sorted for my new tenants. He kept me updated on a daily basis and helped me with any questions or worries I had. He was very polite, friendly and had a very warm manner. He was very knowledgeable. I was definitely happy with all his help. I will definitely be using Leaders again and will also highly recommend to family and friends. Thank you Theo and all the best.

Raeha · 3 December 2022

★★★★★ 5/5

Google

Thank you so much for all your help, I don't normally write reviews but the service I have received was really fantastic so I wanted to share. Nothing was too much trouble and the communication was fantastic I really appreciated this. Amazing service right from the first phone call. I've received a very personal, sympathetic and professional service, especially from Dontae . Also thank You Jameil for sharing the house tour within seconds.Thank You for helping me to rent a 2 BHK very quickly.Highly recommended.

Lincy · 29 October 2022

★★★★★ 5/5

Google

I want to take this opportunity and express my sincere gratitude to the team at Leaders Estate Agents Nottingham. Just to mention in particular Luke who has been my direct contact during my short lived property search. I say it's short lived because the team was on top of the game and helped me secure the property that l wanted in 2 weeks time. They also did a good job with negotiating on my behalf with the Landlord Thumbs up to the professional and patient team Thank you so much

Rori · 29 October 2022

★★★★★ 5/5

Google

Pay attention folks! There’s a new property manager here at Leaders Nottingham and her name is Abbie Green. She is intelligent, professional, diligent, indefatigable and has a work ethic that is second to none. In 2018, this place was in a bad state. Leaders put a tenant in my home who fell into arrears very early with his rent. But then Abbie took over the management here. Head office appointed her to my property. Abbie worked tirelessly to keep me posted with the progress of the eviction and kept a constant line of communication with the tenant, encouraging him to keep up with payments. Eventually Leaders managed to evict him. I decided to reciprocate Abbie’s professionalism and put my trust in her. Not once has she failed me. We have a new tenant in the property who hasn’t defaulted once on her rent. If you are Landlord with a property in Nottingham, I’d give Abbie your consideration. Thanks Abbie for really turning things around for me. I wish much success in the future and keep up the good work.

Cee · 29 October 2022

★★★★★ 5/5

Google

When contracts were issued for our son's student property they were incorrect,stating that bills were excluded. So began a 3 week plus experience when we must have called about 20 times and were constantly told somebody would call us back. Each time we rang we had to go over the issue again. Thankfully,one day we got to speak to Theo Grant who was the only member of staff who took ownership of the problem and sorted it out for us. He was professional and friendly and most importantly communicated with us directly. No idea why other staff members were unable to do this,including management. Thanks Theo,great work!

Kevin · 29 October 2022

★★★★★ 5/5

Google

Kornelija has been so helpful from start to finish. We were the buyers but Kornelija was willing to help us at every point. Very responsive to phone calls and emails. Simon was also extremely helpful, he also waited over 30 minutes for us when we were stuck in traffic. We’ve appreciated everything from Kornelija and Simon, if we ever look to sell we wouldn’t hesitate to contact you both.

Sarah · 29 September 2023

★★★★★ 1/5

Google

Terrible company that takes advantage of people new to the UK. They push an exploitative No Deposit scheme. They don’t repair their properties. Their staff are intimidating, rude, and unresponsive. Avoid, avoid, avoid.

R · 11 July 2026

★★★★★ 5/5

Google

Leah and Sue at the woodthorpe voffice did a great job with my purchase, they were there from day one till the end. Weekly updates and communication, very polite and professional..will definitely recommend their services 👍 …

Jay · 11 June 2026

★★★★★ 5/5

Google

The experience i had was amazing especially working with jamiel as he was very understanding and easy to speak to.

Lisa · 27 September 2026

★★★★★ 5/5

Google

Jamiel helped me a lot for sorting out my apartment and he was responding to me fast and friendly.

Rakan · 27 September 2026