Trusted Agent profile · Arnold

HoldenCopley Nottingham reviews in Arnold

★★★★★ Excellent

1,872 reviews across 3 platforms

26 High Street, Arnold, NG5 7DZ

HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,872 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.

Google logo

4.7 / 5

1,041

Reviews on Google

This office

Facebook logo

4.6 / 5

139

Reviews on Facebook

This office

Trustpilot logo

692

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Excellent service so far, Ben has been particularly outstanding and has great care for the customer. Had great communication over my sale and consideration- thanks Ben and the team.

T · 29 June 2024

Agent replied · 24 August 2024

Thank you so much for the great review!

5/5

Google

The service through the sale of my house was made perfect by Holden and Copley, Lianna made things run very smoothly and kept me updated throughout the whole process.

Connor · 28 June 2024

Agent replied · 27 August 2024

Thank you for the glowing review Connor!

5/5

Facebook

Absolutely excellent service from Nico- we felt so at ease during the viewings we had with him and he was attentive and knowledgeable. Holden Copley have been brilliant with us for our house search so far- I’ve also been in contact with Lucy and Lauren quite a lot who’ve been absolutely fantastic at getting us booked in for viewings and SO quick at responding. Cannot fault any of the team we’ve interacted with so far at all, they’re all fantastic.

Imogen · 3 May 2024

Agent replied · 23 May 2026

That is great to hear! Thank you for the recommendation :)

5/5

Trustpilot

Excellent service throughout

Excellent service throughout, Karen and the team kept us informed, worked hard for us and got us through what wasn't the easiest set of house buying. Would fully recommended using them to anyone.

Ian · 12 April 2024

Agent replied · 24 August 2024

Thank you for the review!

5/5

Trustpilot

Fantastic experience

Absolutely fantastic experience from start to finish. Karen Eccles was a great help to myself and my parter. We would recommend Holden Copley as an estate, Brilliant. Thank you.

Reece · 26 June 2024

Agent replied · 24 August 2024

Thank you Reece!

5/5

Google

Holden Copley have been a please to deal with whilst buying my home. I’d personally like to mention esta for all her help when I was searching and arranging countless viewings on different properties. But the high standard service didn’t stop there, Melissa; my sale processor was amazing. Very informative, always there to help and replied promptly to any issues… it was a lengthy process due to no fault of hc or myself, so thanks for your patience and persistence! Rob

Robert · 29 April 2024

Agent replied · 27 August 2024

Thank you so much for your kind words, Rob! We're thrilled to hear that you had a positive experience with us at HoldenCopley.

5/5

Facebook

A massive thank you to Karen, Liberty and the team who helped me with my house purchase. They were polite, friendly and professional throughout the process, even when the pressure was on!

Cat · 29 July 2025

5/5

Trustpilot

Professional, polite and helpful estate agents

I have found Holden Copley to be extremely polite, professional and helpful during the process of buying a house so far. The agents have been lovely and have taken time to talk through and explain things with me and have been brilliant at keeping me updated. If we were ever to move again we would use Holden Copley and wouldn’t hesitate to reccomend to friends and family.

Sarah · 28 November 2024

Agent replied · 25 December 2024

Thank you so much for your kind words and recommendation! We're delighted to hear that you've had such a positive experience with us. Wishing you all the best with your house purchase!

5/5

Google

A massive thank you to all at Holden and Copley for the purchase of my daughters first home also a massive thanks to Millie for all her help and advice would highly recommend

Paul · 30 March 2024

Agent replied · 27 August 2024

Hi Paul, thank you so much for the review.

5/5

Trustpilot

Jack Dickens 'senior property manager'…

Jack Dickens 'senior property manager' Holden Copley Arnold deserves some recognition. I have been a Tenant with them for almost 3 years. Whenever I have had any issues with anything to do with my lease, Jack has always treated me with understanding, respect and incredible professionalism. He always goes above and beyond whenever something needs to be done. Whether it's a new shower, which was sorted and fitted that same day or negotiation with my landlord to ensure everyone is happy. First class service Jack, thank you.

Emma · 17 April 2024

Agent replied · 24 August 2024

Thank you for your glowing feedback! We're thrilled to hear that Jack provided exceptional service, demonstrating understanding, respect, and professionalism throughout your tenancy.

5/5

Trustpilot

It's a pleasure to have viewings with…

It's a pleasure to have viewings with Holden Copley along my journey of finding a house. The sales team are friendly and knowledgeable. Lucy was especially reassuring and helpful at a recent viewing.

Alice · 23 March 2024

Agent replied · 24 August 2024

Thank you Alice!

5/5

Google

Viewed a property in Mapperley today, a special thanks to Millie for her warm welcome, showing us around the property, answering all our questions and providing us with a clear explanation of the application process. Thank from you millie and Hold and Copley! Faiza Ahmed

Hassan · 3 June 2023

Agent replied · 1 October 2023

Thank you so much for the kind review, very much appreciated.

5/5

Trustpilot

Arran was very helpful today showing me…

Arran was very helpful today showing me the two properties in Sherwood. He was patient and informative and answered all my questions. Many thanks again.Idil

Idil · 14 August 2024

Agent replied · 22 October 2024

Thank you very much!

4/5

Trustpilot

Great service from Millie

Millie was very helpful, proactive and quick to respond to communication. The outcome was not as I hoped but that was nothing to do with Millie at all and she worked hard to achieve the best recovery of the rental deposit in the circumstances.

Gemma · 27 June 2023

Agent replied · 30 December 2023

Thank you Gemma

5/5

Trustpilot

Excellent Estate Agent!

Excellent Estate Agent!I’m extremely happy to recommend Holden Copley Estate Agents. Customer service is outstanding, they are very hardworking, and nothing is to much trouble.

Alison · 8 August 2024

Agent replied · 22 October 2024

Thank you Alison!

5/5

Google

We met Nico, from HoldenCopley, yesterday for a house viewing. Nico is a most impressive young man, professional, and informative with a friendly manner... an asset to the company. Ken and Pauline

Ken · 30 March 2024

Agent replied · 27 August 2024

Thank you for your kind words about Nico! We're delighted to hear that you had a positive experience during your house viewing.

5/5

Trustpilot

We had such a great experience with Holden Copley Mapperley

We had such a great experience with Holden Copley. I would use them in the future as they made the experience very pleasant for us. Chloe at the Mapperley office was there every step of the way with answers to any of our questions. They are very easy to contact and it was really great to have a Karen to help us along the way. We really appreciate the experience we had, and would reccommend to others.

Lydie · 24 May 2024

Agent replied · 24 August 2024

Thank you for the glowing review and recommendation!

5/5

Trustpilot

Thank you, Holden Copley!

What a journey, but we made it! We have been helped and supported all the way by Holden Copley, and 3 lovely people in particular, Daniel, who so enthusiastically showed people around our house, Lydia who coordinated everything and kept us up-to-date throughout, and Sheryl who supported us hugely throughout the final stages of the sale process. All three were very friendly, professional, helpful, communicative and efficient, and it was a relief to have them by our side. Thank you, we thoroughly recommend your services!

EAS · 26 March 2024

Agent replied · 24 August 2024

Thank you very much for the review!

5/5

Trustpilot

Excellent Service

I had a query relating to a rented property and Holden snd Copley were so helpful and professional in dealing with my question. Thank you so much

Anne · 27 June 2024

Agent replied · 24 August 2024

Hi Anne, thank you so much for the review!

5/5

Trustpilot

I’ve been renting from Holden and…

I’ve been renting from Holden and Copley for around a month now, and all I can say is amazing, all issues are dealt with so quick and they actually care. I have a lady called lexy who is truly amazing! Any issues I have had or any questions she resolved then or finds all the information out I’ve needed! I can not fault this company at all and is by far the best renting company I’ve been with.

Victoria · 1 May 2024

Agent replied · 24 August 2024

Thank you for your fantastic feedback! We're delighted to hear that Lexy and our team have provided exceptional service, and we're committed to ensuring your renting experience remains great!

5/5

Google

I recently had the pleasure of completing a move with Holden Copley. The service I received from the entire team was second to none, especially with all my persistent questions. Kerry, in particular, was very clear, patient and helpful.

Jeremy · 11 October 2025

Agent replied · 11 October 2026

Thank you Jeremy!

5/5

Trustpilot

Excellent

We have recently had an offer accepted on a property property with the Mansfield branch. They have kept up well informed and updated on the progress, Jenni emailed us immediately to let us know she would be progressing our purchase and what would happen. Great service.

TW · 14 May 2026

1/5

Trustpilot

shenanigans, gazumping?

I made an offer on a property, it took them 1 month to get back to me. Increased my offer on Monday, still waiting to hear! Looked on rightmove yesterday, and the property is SSTC. Phoned them to be told when I put my offer in, an offer had already been accepted but they are still putting my offer forward! Why wasn’t I told this when I put my offer in? Please be aware of HoldenCopley dishonest behaviour and Shenanigans!

Siobhan · 20 March 2024

Agent replied · 30 March 2024

Thank you for sharing your feedback, and I apologise for any inconvenience you've experienced during your property search process. I'm sorry to hear about the delay in our response and the confusion surrounding the status of the property you made an offer on. This is certainly not the level of service we aim to provide to our clients. To further investigate this matter and address your concerns appropriately, could you please email me at matt@holdencopley.co.uk? Unfortunately, I couldn't locate your details based on your Trustpilot username. Once I have more information from you, I'll be able to look into this situation and provide a resolution.

5/5

Facebook

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Āmø · 19 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about HoldenCopley Nottingham

Has HoldenCopley Nottingham won any awards?

Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.

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