Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service so far, Ben has been particularly outstanding and has great care for the customer. Had great communication over my sale and consideration- thanks Ben and the team.
T · 29 June 2024
Agent replied · 24 August 2024
Thank you so much for the great review!
★★★★★ 5/5
GoogleThe service through the sale of my house was made perfect by Holden and Copley, Lianna made things run very smoothly and kept me updated throughout the whole process.
Connor · 28 June 2024
Agent replied · 27 August 2024
Thank you for the glowing review Connor!
★★★★★ 5/5
FacebookAbsolutely excellent service from Nico- we felt so at ease during the viewings we had with him and he was attentive and knowledgeable. Holden Copley have been brilliant with us for our house search so far- I’ve also been in contact with Lucy and Lauren quite a lot who’ve been absolutely fantastic at getting us booked in for viewings and SO quick at responding. Cannot fault any of the team we’ve interacted with so far at all, they’re all fantastic.
Imogen · 3 May 2024
Agent replied · 23 May 2026
That is great to hear! Thank you for the recommendation :)
★★★★★ 5/5
TrustpilotExcellent service throughout
Excellent service throughout, Karen and the team kept us informed, worked hard for us and got us through what wasn't the easiest set of house buying. Would fully recommended using them to anyone.
Ian · 12 April 2024
Agent replied · 24 August 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotFantastic experience
Absolutely fantastic experience from start to finish. Karen Eccles was a great help to myself and my parter. We would recommend Holden Copley as an estate, Brilliant. Thank you.
Reece · 26 June 2024
Agent replied · 24 August 2024
Thank you Reece!
★★★★★ 5/5
GoogleHolden Copley have been a please to deal with whilst buying my home.
I’d personally like to mention esta for all her help when I was searching and arranging countless viewings on different properties.
But the high standard service didn’t stop there, Melissa; my sale processor was amazing. Very informative, always there to help and replied promptly to any issues… it was a lengthy process due to no fault of hc or myself, so thanks for your patience and persistence!
Rob
Robert · 29 April 2024
Agent replied · 27 August 2024
Thank you so much for your kind words, Rob! We're thrilled to hear that you had a positive experience with us at HoldenCopley.
★★★★★ 5/5
FacebookA massive thank you to Karen, Liberty and the team who helped me with my house purchase. They were polite, friendly and professional throughout the process, even when the pressure was on!
Cat · 29 July 2025
★★★★★ 5/5
TrustpilotProfessional, polite and helpful estate agents
I have found Holden Copley to be extremely polite, professional and helpful during the process of buying a house so far. The agents have been lovely and have taken time to talk through and explain things with me and have been brilliant at keeping me updated. If we were ever to move again we would use Holden Copley and wouldn’t hesitate to reccomend to friends and family.
Sarah · 28 November 2024
Agent replied · 25 December 2024
Thank you so much for your kind words and recommendation! We're delighted to hear that you've had such a positive experience with us. Wishing you all the best with your house purchase!
★★★★★ 5/5
GoogleA massive thank you to all at Holden and Copley for the purchase of my daughters first home also a massive thanks to Millie for all her help and advice would highly recommend
Paul · 30 March 2024
Agent replied · 27 August 2024
Hi Paul, thank you so much for the review.
★★★★★ 5/5
TrustpilotJack Dickens 'senior property manager'…
Jack Dickens 'senior property manager' Holden Copley Arnold deserves some recognition. I have been a Tenant with them for almost 3 years. Whenever I have had any issues with anything to do with my lease, Jack has always treated me with understanding, respect and incredible professionalism. He always goes above and beyond whenever something needs to be done. Whether it's a new shower, which was sorted and fitted that same day or negotiation with my landlord to ensure everyone is happy. First class service Jack, thank you.
Emma · 17 April 2024
Agent replied · 24 August 2024
Thank you for your glowing feedback! We're thrilled to hear that Jack provided exceptional service, demonstrating understanding, respect, and professionalism throughout your tenancy.
★★★★★ 5/5
TrustpilotIt's a pleasure to have viewings with…
It's a pleasure to have viewings with Holden Copley along my journey of finding a house. The sales team are friendly and knowledgeable. Lucy was especially reassuring and helpful at a recent viewing.
Alice · 23 March 2024
Agent replied · 24 August 2024
Thank you Alice!
★★★★★ 5/5
GoogleViewed a property in Mapperley today, a special thanks to Millie for her warm welcome, showing us around the property, answering all our questions and providing us with a clear explanation of the application process. Thank from you millie and Hold and Copley!
Faiza Ahmed
Hassan · 3 June 2023
Agent replied · 1 October 2023
Thank you so much for the kind review, very much appreciated.
★★★★★ 5/5
TrustpilotArran was very helpful today showing me…
Arran was very helpful today showing me the two properties in Sherwood. He was patient and informative and answered all my questions. Many thanks again.Idil
Idil · 14 August 2024
Agent replied · 22 October 2024
Thank you very much!
★★★★★ 4/5
TrustpilotGreat service from Millie
Millie was very helpful, proactive and quick to respond to communication. The outcome was not as I hoped but that was nothing to do with Millie at all and she worked hard to achieve the best recovery of the rental deposit in the circumstances.
Gemma · 27 June 2023
Agent replied · 30 December 2023
Thank you Gemma
★★★★★ 5/5
TrustpilotExcellent Estate Agent!
Excellent Estate Agent!I’m extremely happy to recommend Holden Copley Estate Agents. Customer service is outstanding, they are very hardworking, and nothing is to much trouble.
Alison · 8 August 2024
Agent replied · 22 October 2024
Thank you Alison!
★★★★★ 5/5
GoogleWe met Nico, from HoldenCopley, yesterday for a house viewing. Nico is a most impressive young man, professional, and informative with a friendly manner... an asset to the company.
Ken and Pauline
Ken · 30 March 2024
Agent replied · 27 August 2024
Thank you for your kind words about Nico! We're delighted to hear that you had a positive experience during your house viewing.
★★★★★ 5/5
TrustpilotWe had such a great experience with Holden Copley Mapperley
We had such a great experience with Holden Copley. I would use them in the future as they made the experience very pleasant for us. Chloe at the Mapperley office was there every step of the way with answers to any of our questions. They are very easy to contact and it was really great to have a Karen to help us along the way. We really appreciate the experience we had, and would reccommend to others.
Lydie · 24 May 2024
Agent replied · 24 August 2024
Thank you for the glowing review and recommendation!
★★★★★ 5/5
TrustpilotThank you, Holden Copley!
What a journey, but we made it! We have been helped and supported all the way by Holden Copley, and 3 lovely people in particular, Daniel, who so enthusiastically showed people around our house, Lydia who coordinated everything and kept us up-to-date throughout, and Sheryl who supported us hugely throughout the final stages of the sale process. All three were very friendly, professional, helpful, communicative and efficient, and it was a relief to have them by our side. Thank you, we thoroughly recommend your services!
EAS · 26 March 2024
Agent replied · 24 August 2024
Thank you very much for the review!
★★★★★ 5/5
TrustpilotExcellent Service
I had a query relating to a rented property and Holden snd Copley were so helpful and professional in dealing with my question. Thank you so much
Anne · 27 June 2024
Agent replied · 24 August 2024
Hi Anne, thank you so much for the review!
★★★★★ 5/5
TrustpilotI’ve been renting from Holden and…
I’ve been renting from Holden and Copley for around a month now, and all I can say is amazing, all issues are dealt with so quick and they actually care. I have a lady called lexy who is truly amazing! Any issues I have had or any questions she resolved then or finds all the information out I’ve needed! I can not fault this company at all and is by far the best renting company I’ve been with.
Victoria · 1 May 2024
Agent replied · 24 August 2024
Thank you for your fantastic feedback! We're delighted to hear that Lexy and our team have provided exceptional service, and we're committed to ensuring your renting experience remains great!
★★★★★ 5/5
GoogleI recently had the pleasure of completing a move with Holden Copley. The service I received from the entire team was second to none, especially with all my persistent questions.
Kerry, in particular, was very clear, patient and helpful.
Jeremy · 11 October 2025
Agent replied · 11 October 2026
Thank you Jeremy!
★★★★★ 5/5
TrustpilotExcellent
We have recently had an offer accepted on a property property with the Mansfield branch. They have kept up well informed and updated on the progress, Jenni emailed us immediately to let us know she would be progressing our purchase and what would happen. Great service.
TW · 14 May 2026
★★★★★ 1/5
Trustpilotshenanigans, gazumping?
I made an offer on a property, it took them 1 month to get back to me. Increased my offer on Monday, still waiting to hear! Looked on rightmove yesterday, and the property is SSTC. Phoned them to be told when I put my offer in, an offer had already been accepted but they are still putting my offer forward! Why wasn’t I told this when I put my offer in? Please be aware of HoldenCopley dishonest behaviour and Shenanigans!
Siobhan · 20 March 2024
Agent replied · 30 March 2024
Thank you for sharing your feedback, and I apologise for any inconvenience you've experienced during your property search process. I'm sorry to hear about the delay in our response and the confusion surrounding the status of the property you made an offer on. This is certainly not the level of service we aim to provide to our clients. To further investigate this matter and address your concerns appropriately, could you please email me at matt@holdencopley.co.uk? Unfortunately, I couldn't locate your details based on your Trustpilot username. Once I have more information from you, I'll be able to look into this situation and provide a resolution.
★★★★★ 5/5
FacebookAt first I never actually build any interest on this Binary/Forex trading of a thing but when I later gave it a try with the Help of this wonderful Expert Trader Mrs. Florence. It was a successful trade for me. All i did was to invest $500 into my first trading and to my greatest surprise, I received huge amount of $8,420 as profit in 6 days of trading. Mrs. Florence was the trader that made it possible and she is still doing it all for me..You want to be happy and bill free like me do well to reach out to her via WhatsApp:+1 (337) 603-0583Email: Florenceboeli1958@gmail.com
Āmø · 19 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.