Trusted Agent profile · Anthony Street

David Bailes Stanley reviews in Anthony Street

4.5

★★★★★ Excellent

164 reviews across 2 platforms

Anthony House, Anthony Street, DH9 8AF

David Bailes's office in Anthony Street, at Anthony House, is rated 4.5 out of 5 across 164 reviews on two platforms, including 130 Google reviews rated 4.4.

Google logo

4.4 / 5

130

Reviews on Google

This office

Facebook logo

5.0 / 5

34

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Anthony Street office, from every platform, shown as written. First names only.

5/5

Google

Fantasic service! If you want to sell your house in stanley i would recommend david bailes! Richard who does the pictures and marketing is great, was at the house for over an hour like moving things to make the best possible picture. And very detailed write up on the ads Coral is very helpful in the sale process, always there to help you if you call or go on the office. Put my house on market in september and was sold by november! With great advice from coral in how to push my sale in that time Only estate agent to use in the stanley area!

Brett · 24 March 2026

Agent replied · 14 April 2026

Thank you Brett, hope you are happy in your new home.

5/5

Google

I sold my dad's house with David Bailes and would definitely recommend them. I felt I was in very safe, professional and knowledgeable hands and certainly went the extra mile in finding a suitable buyer. When I first met the team they assured me they had plenty buyers on their books would were looking for investment properties and this proved true. Aidan valued the property and I was pleased with his valuation and recommendations.They produced high quality photos and video and almost immediately Richard was showing the property to a huge number of potential buyers. I was kept informed of viewings, feedback via phone and on their portal which is easy to use and allowed me to keep track of all the information. Both Coral and Richard helped me sift through offers weighing up the pros and cons of each buyer which enabled me to come to a decision and get the best possible price. Throughout the conveyancing it was great to know they were just a phone call away.

Graeme · 14 February 2026

Agent replied · 14 April 2026

Thank you Graeme, so glad we could help you.

5/5

Google

We recently sold our house with David Bailes and we were very happy with the professional service we received. Many thanks to Richard and Coral for their help throughout the process. We were impressed with the quality of all the online marketing, photos and video tour, as well as the responsiveness and friendly approach of the whole team. Several of the people viewing our house commented on how helpful they found Coral from their point of view as well. Thank you

James · 14 November 2025

Agent replied · 14 April 2026

Thanks for the lovely review James, we all enjoyed working with you both and are happy to see you get your desired move.

5/5

Google

I recently bought my new home via David bailes and I couldn’t recommend them enough! Coral was so helpful and quick to respond to any queries I had. As I was a first time buyer I didn’t have a clue how the process worked but Coral helped me every step of the way. Thank you again for all of your help.

Caitlin · 14 March 2026

Agent replied · 14 April 2026

Thank you Caitlin, we hope you are enjoying your new home and have settled in well.

5/5

Google

I was really happy with the friendly and professional service from David Bailes. We were kept well informed at all points in the process and were given helpful advice. Queries were responded to very promptly and we felt very confident knowing that we were in good hands. Thank you to all the team, especially Coral.

Sue · 14 March 2026

Agent replied · 14 April 2026

Thank you Sue, we have let Coral know.

5/5

Google

We recently sold our family home with David Bailes Estate Agents & were very happy with the professional service we received. Thanks to Richard, Coral & all the team who helped throughout the process. We were impressed with the online marketing, photos & the quality of the video tour. Easy to access their property file platform to see viewings/offers + feedback from the buyers Coral did a brilliant job liaising with us to organise the viewings throughout the selling process. Kept us updated with either phone calls or emails confirming everything. Thanks again for all your help. Would definitely recommend

Sarah · 31 March 2026

1/5

Google

Morally corrupt Slum landlords do not exist without letting agents that are happy to represent them. My daughter was served a section 21 notice (no blame eviction) and issued notice of a 20% rent increase in the same letter. I spoke with Aiden at the office and he said he had no issue with my daughter as a tenant and would happily put her in any of their properties. I asked what the landlords motivation for this was and he said it was simply to get her out, the landlord was sick of her reporting issues. For example, 1 issue was that her bathroom leaked into her kitchen. Several trades came to inspect and all had the same opinion of what was required. The landlord wasn't happy with any of these quotes and sent an odd job man with a silicone gun, this never worked, despite the many attempts. Aiden explained that he was acting on behalf of the landlord, and that the landlord did nothing illegal. I asked if the landlords morals and ethics were aligned with David Bailes and he said "obviously not, but we're in a contract with him and have to give 2 months notice to him". My daughter is now out of the property and the property is now being marketed to let by David Bailes at the same rent she was paying prior to the increase. David Bailes and Aiden are obviously happy to take any money, no matter how dirty it is. David Bailed and Aiden clearly lack the morals and ethics required to do the right thing by their tenants, all they care about is getting the rent in for their slum landlords. I have listed one issue which to this day has not been resolved and David Bailes are aware of this. Another serious issue which took months to resolve was a damaged soil stack. There was effluents running down her block paving and into the street for months, and David Bailes failed to hold their landlord accountable. The property in question is 24 Wylam Street, avoid at all costs.

Trevor · 15 April 2025

Agent replied · 14 April 2026

Unfortunately the Landlord chose not to use the contractors that we sent out to quote for the jobs and instructed their own firms to carry out work on the property, we therefore had no control over the timescales. We did offer to move your daughter to another house. The current tenant has not had any issues with the house.

5/5

Google

We sold our house through David Bailes Estate Agency and have to say from the valuation through to the sale they were professional, efficient and friendly to deal with. We dealt mainly with Coral who kept us up to date every step of the way, she was always easy to talk to and made you feel comfortable to ask any questions however insignificant you thought they might be. So a massive thank you to Coral and the rest of the team for the smooth process, and I would highly recommend David Bailes Estate Agency to anyone who is thinking of buying, selling or renting a property.

Steve · 14 April 2025

Agent replied · 14 April 2026

Thank you Steve, we enjoyed working with you to sell your fabulous house. The buyers are very pleased to be in. We hope you enjoy living abroad, we are very jealous!

5/5

Google

Fantastic estate agent. Everyone is so polite and helpful. Coral is an absolute gem- so nice, nothing is too much trouble. She assisted with all my queries and explained step by step what's next. Process of buying my first house was almost stress free and in no time (8weeks) i was able to collect my keys... Now I can focus on decorating! :D Thank you for the great experiance :)

Ewelina · 7 April 2026

5/5

Google

Helpful and professional when I was buying my house. Responded to queries quicky and any necessary appointments were also arranged quickly and efficiently. Thank you to Coral and the team!

Rose · 24 March 2026

Agent replied · 14 April 2026

Thank you Rose

5/5

Google

I would not hesitate in using David Bailes again to sell a property. Swift valuation and listing, as well as friendly and helpful service. Expert photography and video. Staff were always available to answer queries and offer advice. Coral kept me informed throughout the process, while being not only professional and knowledgeable, but also completely approachable. I can honestly say she made the transaction stress free.

Christine · 17 March 2025

Agent replied · 3 May 2025

Thank you Christine, Coral is definitely a people pleaser! Glad we could help.

5/5

Google

Very helpful throughout the purchase process. Prompt, informative responses to email and phone enquiries. Thank you Coral, thank you Richard.

Tim · 8 April 2026

Agent replied · 14 April 2026

Thank you Tim, looking forward to seeing what you do with the place.

1/5

Google

we rented a house for 2 years though these, work was slow to get done, walls were taken back to brick and replastered due to damp which came back as they use subpar repair people, there was rat dropping in the house ceiling and it was never ending issues. we deep cleaned and moved out they then decided to withhold our deposit for issues that were there before we moved in avoid renting though these they just rip you off

Laura · 14 December 2025

Agent replied · 14 April 2026

Thank you for taking the time to leave your review. We are sorry to hear that you feel disappointed, and we would like to address your concerns clearly and professionally. All issues reported during your tenancy were passed to the landlord and instructed to contractors. You were advised of the damp repair works when they were approved, but you requested that these works be delayed until after you moved out, which we respected to avoid disruption. Regarding the deposit, this was not withheld for any issues that existed prior to your tenancy. The check-in condition report confirmed that the flooring throughout the property was newly installed and in good, clean condition at the start of your tenancy. At check-out, the move-out condition report recorded a strong smell of animals/dog throughout several areas of the property. Multiple floors were marked as needing replacement due to odour that could not be cleaned. These findings were clearly documented in the report provided to you. The landlord’s cost to replace the flooring substantially exceeded the amount of the security deposit, and the deposit was only used as a contribution towards those costs. No deductions were made for historic issues or anything considered fair wear and tear. All deposit decisions are made strictly in line with the Tenancy Deposit Scheme rules, using documented evidence from the check-in records, mid-tenancy history, and the final checkout report. While we understand that you may disagree with the outcome, we must follow the evidence and the Scheme’s guidelines.

5/5

Google

David Bailes Estate Agency in Stanley were excellent from start to finish. Communication was spot-on. Huge thanks to Richard, Beckie and the team for going above and beyond with their friendly, professional, and knowledgeable approach. They made the whole process very smooth. Highly recommended!

Steven · 14 August 2025

Agent replied · 14 April 2026

Thanks Steve

5/5

Google

I am very happy with the interaction and help I received from David Bailes, and Coral who was able to advise and make the process easy. They were excellent and I would absolutely recommend them to anyone. Many thanks Paul Burns

Paul · 14 August 2025

Agent replied · 14 April 2026

Thank you Paul for your kind words.

1/5

Google

Bought a property using this estate agent, but unlucky, we bought it with rubbish. We informed them 22nd of July to take it away before the competition date but no response until sale went through 22 of August and now the responsibility of disposing the rubbish became ours. Why did you not action our concern when we emailed you about this problem? Not happy. They said they have taken rubbish out but they have not given us evidence that the bins have been emptied from the last tenant. By the way, it's not just rubbish, it's how you treated us that is appalling. It's unspeakably heartbreaking.

Lyra · 14 October 2025

Agent replied · 14 April 2026

Estate agents are not responsible for checking whether household bins have been emptied, verifying refuse removal, or providing evidence of disposal by a former occupier. These matters fall outside our remit and are not something we are legally or practically able to enforce. That said, we are genuinely sorry that you feel your experience has been upsetting. While we must be clear that we did not act improperly or neglect our duties, we regret that the situation has caused you distress, as that is never our intention. Our role is to assist in the transaction within the limits of our authority, which we did throughout the process.

5/5

Google

Purchased my property from Richard at daivd Bailes From start to finish what can I say they were brilliant. Special huge thank you to Coral. This lady went above and beyond to help me. Her patients compassion and help were outstanding. Thank you coral. 10* best wishes to you all tracy

Tracy · 4 March 2025

Agent replied · 14 April 2026

Thank you Tracy for your kind words.

5/5

Google

Brilliant estate agents, used with two purchases & both times been super simple and easy. Had zero issues and highly recommend. Will use them again in the future. Thank you to Coral for dealing with us she was professionally, friendly and supportive.

Nicola · 14 June 2025

Agent replied · 14 April 2026

Thank you Nicola for your lovely review. Glad we could help.

5/5

Google

Richard, Aidan and the whole team both on sales and lettings have been amazing. They rented out and fully managed our rental property. Not being local I had to completely rely on their honesty and integrity whilst they managed the property, and I never had to question any decisions they put forward. I have now sold my property through David Bailes and again, a totally smooth transaction from start to finish. I would without question, highly recommend David Bailes Estate Agents. First class service .

Nick · 14 September 2025

Agent replied · 14 April 2026

Thank you so much Nick, for your kind words and for trusting us with both the management and sale of your property. We’re delighted to hear you were happy with the service throughout, and your recommendation means a great deal to the whole team.

5/5

Google

Coral and Richard were friendly, helpful and professional. They were always around to answer my calls and queries. Would highly recommend.

K · 14 December 2025

Agent replied · 14 April 2026

Thank you Karen, we hope you got moved in okay. We appreciate your lovely review.

5/5

Google

Excellent, professional, first class service provided throughout. What was a particularly sad house sale after our father passed away, Coral went over and above to keep us informed throughout the sale, whilst being sensitive to the situation. Highly recommend using David Bailes to anyone needing their services.

Denise · 8 March 2025

Agent replied · 16 April 2025

Thank you Denise.

5/5

Google

Thanks to all the team and especially Coral for keeping me up dated, would use again, nice and friendly service.

Carolyn · 14 November 2025

Agent replied · 14 April 2026

Thank you Carolyn.

5/5

Google

A massive thank you to Coral and Aidan in helping us sell and lease our properties over more than 20 years. A super professional but personal service, always available with great support and wise words in what can be a stressful time. Thank you again!

Lou · 4 January 2025

Agent replied · 11 January 2025

Thank you so much for working with us over the years Louis. All the best from Richard, Aidan, Coral and all the team here at David Bailes.

5/5

Google

I couldn’t be happier with the service I received from David Bailes. Once I chose to sell, my house was listed quickly and the sale itself was smooth and hassle-free. Communication was very good throughout, and all the staff were always friendly, professional, and helpful. I would definitely recommend to anyone looking to sell their property.

Becky · 14 January 2026

Agent replied · 14 April 2026

Thank you Becky, so glad to have helped you get your move. Have a lovely Christmas.

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Questions about David Bailes Stanley

How many reviews does David Bailes Stanley have?

David Bailes's Anthony Street office has 164 reviews across two platforms: 130 on Google, 34 on Facebook.

What is David Bailes Stanley's rating?

David Bailes Stanley is rated 4.5 out of 5 across all 164 reviews, and 4.4 out of 5 on Google from 130 reviews.

Where is David Bailes's Anthony Street office?

David Bailes Stanley, Anthony House, Anthony Street, DH9 8AF.

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