Every review we hold for the Angel office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBeyond expectation: A tenant's Delight with Ad Hoc Property.
I wanted to take a moment to express my sincere gratitude to Federica for the seamless move-in experience. The entire process, from viewing the property to signing the lease, was efficient and professional.I'm particularly impressed with Ad Hoc property's commitment to tenant satisfaction. The prompt responses to my inquiries and the helpful attitude of your team members have made a significant difference.Thank you for everything.
Eluma · 18 December 2024
★★★★★ 5/5
TrustpilotCharlie has been amazing couldn’t have…
Charlie has been amazing couldn’t have made this transition easier always there to answer any questions honestly I thank him very much and look forward to working with this company more!
Cathy · 23 April 2024
★★★★★ 4/5
TrustpilotNice staff and helpful
Hamza · 27 July 2026
★★★★★ 5/5
TrustpilotRay is a nice guy
Ray is a nice guy, he took his time to explain everything I need to know. Cam ontime to the property. Patiently waiting for me to go through all the files again before I signed the document.
Olawale · 13 December 2023
★★★★★ 5/5
Google# I was referred by a friend who was a current guardian with Adhoc. The service I received was amazing. I didn't even have to book a viewing one of the agents called Pablo got in touch with me and helped through out the whole process.
I would recommend Adhoc for their great customer service and Pablo who was absolutely brilliant so big thank you. God bless.
William · 12 June 2019
★★★★★ 5/5
TrustpilotInduction was easy
Julius made my induction very easy, The whole process was over and done within a half an hour.
Hamish · 16 November 2024
★★★★★ 5/5
TrustpilotThanks to Federica
I recently had the pleasure of renting a room through Ad Hoc, and I wanted to express my appreciation for the outstanding service provided by Federica. From the initial contact to the final paperwork, Fed demonstrated professionalism, efficiency, and outstanding communication skills, all while maintaining a friendly demeanor that made the process enjoyable.Federica promptly responded to all of my inquiries, patiently addressed any concerns I had, and went above and beyond to ensure that the entire process ran smoothly. Her ability to balance professionalism with friendliness truly stood out, creating a welcoming atmosphere throughout.
Guillaume · 14 March 2024
★★★★★ 4/5
TrustpilotVery nice everything good…
Very nice everything good communication... Thank you for the help !!! Federica was great person and very professional!!! Also very friendly!!! Great work !!?
Joanna · 8 August 2024
★★★★★ 5/5
GoogleI’ve had a really positive experience with Ad Hoc Property Management. From the very beginning, the process was smooth, transparent, and well-organised. I would especially like to highlight the excellent support I received from Julius … More
Amiedaf · 23 October 2025
★★★★★ 5/5
TrustpilotNew beginnings
To be a guardian of a house is very special indeed 😁I came from a private shared house in the city which didn't have much space,no living area, tiny garden and the rent was high. I felt Iike I was a sardine in a can and I was going crazy with the lack of privacy.There are 5 people living there don't now how they got away with it.Now I live in an old retirement home as a guardian which is beautiful and gots lots of space. Feel like I live in a castle copared to my last home .My room is twice the size of my last room and £100 cheaper😁.I have my own bathroom on my floor.A good working kitchen with lots of straoge.The garden is huge. which we all help to maintain and I plan to grow my own veg this year which I have always dreamt about 🙏🏾💫✨ The rent is amazing for what you get and no stress of any bills or taxes.I live with 11 people all of different ages and walkes of life. Everyone is very friendly and helpful.Its very special to be part of the guardianship 😊🙏🏾 AD Hoc are very well organised and very professional at what they do🙏🏾its really nice to see a company being fair to give people a home🙏🏾 especially at these hard time when everything keeps going up. Thank you hoc team for this new beginning home is where the hart is 🙏🏾💫✨
BRADLEY · 7 March 2024
★★★★★ 5/5
TrustpilotComing from abroad and to get a room or…
Coming from abroad and to get a room or a property in this country its really difficult but Andrew made it easy for me helped me thru the process got me checked in.Even wen i wanted to relocate he came thru for me. thank u Andrew and ADHOC team.
Nelson · 23 November 2022
★★★★★ 5/5
GoogleI would like to thank Hasnat for his hard work. He made the process of me leaving my guardianship very easy. He is very responsive to emails and phone calls, he tends to reply within the hour or call back immediately. Nothing is a bother to him and he is very proactive in sorting out problems. Thank you Hasnat.
Amy · 11 June 2021
★★★★★ 5/5
TrustpilotWhat an exceptional customer service
What an exceptional customer service. One of the things that truly stands out to me is their dedication to keeping in touch with their clients.No matter what the situation was, Daryl always make sure to maintain communication and keep me updated throughout the entire process. This has given me a sense of security and trust in their services.Moreover, I appreciate how time conscious they are. They understand the value of their clients' time and make sure to provide timely responses. This has saved me a lot of time and hassle, and I am grateful for their efficiency.What truly sets them apart from others is their accurate explanation given during the whole process. They take the time to explain every step in detail, making sure that I understand everything clearly. This has made the whole process smooth and stress-free.I have never encountered any problems with their service so far, and I believe it's because of their dedication to keeping in touch and providing accurate explanations. It's evident that they genuinely care about their clients and their satisfaction.In conclusion, I highly recommend this company to anyone looking for a reliable and trustworthy accommodation guardian. With their excellent customer service, time consciousness, and accurate explanations, they exceeded my expectations. Thank you for your exceptional service!
Monday · 22 February 2024
★★★★★ 5/5
TrustpilotTrina is a legend!
Trina is a legend! I have been in a property since November 2021 - Trina has been ever so helpful, supportive and brilliant when I needed it. Adhoc has been a blessing for me. Could not have asked for a better service! Thank you.
Ross · 16 March 2023
★★★★★ 5/5
TrustpilotThank you Hasnat
I would like to thank Hasnat for his hard work. He made the process of me leaving my guardianship very easy. He is very responsive to emails and phone calls, he tends to reply within the hour or call back immediately. Nothing is a bother to him and he is very proactive in sorting out problems. Thank you Hasnat.
Amy · 10 February 2021
★★★★★ 5/5
TrustpilotIt was a very easy process,Frederica…
It was a very easy process,Frederica made everything move smoothly.great price and location.
Hassan · 19 December 2024
★★★★★ 5/5
FacebookAlthough there is always a room for improvement; I would recomend adhoc to anyone...
idealy for those who would like to save some money!
I have lived in one of adhoc property for nearly 3 years...
unfortunately, they had to give the property back to the owners and I had to find a suitable place to move in near central Bristol; only bacause all of the other properties managed by adhoc at the time, where not suitable mainly because of the travelling distance otherwise I would carry on living in one of those property!
Maybe in the near future.
Traquino · 8 May 2019
Agent replied · 23 February 2025
Thank you for the kind words Fernando. We are so happy to hear that you enjoyed your guardian experience with us and that you would recommend us to others. If you're ever looking to continue your experience, please don't hesitate to reach out!
Thank you,
The Ad Hoc team :)
★★★★★ 5/5
GoogleHave been a guardian with Ad Hoc for almost 2 years and had a great experience. Have been based at one of their properties in Berkshire and will be sad to be leaving! Met lots of new people and they are like family! Would definitely recommend Adhoc to anyone who is considering becoming a property guardian! Su
Suhail · 11 June 2021
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Due to a swift change in personal circumstances I needed somewhere cheap to live and the option offered by Ad Hoc was a life saver. I dealt with the Liverpool office and in particular Lee & Rob who both couldn't of been more friendly and helpful. I would recommend them to anyone.
Naomi · 26 March 2021
★★★★★ 1/5
TrustpilotProfit driven slumlords
We received our eviction notice 2 days after Christmas. Coincidentally the heating “stopped working” on the same day and hasn’t worked since. 36 of us are at threat of homelessness, living in temperatures which are below legal requirements. We’ve been threatened by Ad Hoc’s guardian manager, Dean Tidy, with withholding our deposits and not giving us references. The eviction and heating dramas aside, we are living in a property where one of the 3 communal kitchens is defunct (but still advertised as having 3 communal kitchens), one of these kitchens’ windows doesn’t close, and one kitchens’s sink’s drain didn’t work for over a year. (A guardian was the one who fixed the sink in the end.) The power in the laundry room is fried so the washing machines are now powered through an extension cord to the hallway outlet which fails regularly due to too much power for the power strip. 3 bedrooms have leaking issues, 1 that is currently lived in, 2 that have recently been shown around to potential guardians. And 2 doors to the property don’t lock properly.All of this has been raised with the guardianship agency, namely Dean Tidy and Ayla Soupe, with no real action taken and an annoyance with our prodding to get things fixed. We are writing this anonymously as we are afraid of losing our deposits and references for our next homes, if we find one before we are evicted. Would not recommend.
Guardian · 8 January 2024
★★★★★ 5/5
GoogleJulius is the best 💪💚 …
ONOE%CAPONOE · 15 August 2023
Agent replied · 10 June 2024
Thanks for the review and welcome to Ad hoc!
★★★★★ 5/5
TrustpilotKasia Korona has been an amazing agent…
Kasia Korona has been an amazing agent from start to finish, extremely professional and very very helpful. My gratitude to Luke Cutler as well, you guys made the guardianship experience worthwhile. Many thanks
Ekom · 11 December 2023
★★★★★ 5/5
TrustpilotMy experience was smooth
My experience was smooth. Provided all documents and was moved in as soon as I was done. Special thank you to Julius. He was very helpful during the process and was easy to communicate with. Really appreciated that.
Daisy · 7 August 2023
★★★★★ 5/5
TrustpilotThis is my first Ad Hoc experience
This is my first Ad Hoc experience, Hasnat has been so dependable, he has replied to my enquiries super quickly and made sure I understand every stage that has been going on. Also, has gone out of his way to ensure meeting and timings go to plan throughout, thanks so much ! X gayle
Gayle · 26 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
