Trusted Agent profile · Andover
Verified
★★★★★
366 reviews across 2 platforms
1-3 London Street, Andover, SP10 2NU
Part of Brockenhurst, see every office.
Brockenhurst's office in Andover, at 1-3 London Street, is rated 4.6 out of 5 across 366 reviews on two platforms, including 361 Google reviews rated 4.6.
Every review we hold for the Andover office, from every platform, shown as written. First names only.
5/5
GoogleBrockenhurst have succefully looked after the rental management of my property for the last 5 years. I was always paid on time and the property was well manged with no compliants from me. …
Hi John, thank you so much for your kind words. We are absolutely thrilled that you’ve been pleased with the service from both our lettings team and sales team. Thanks and best wishes!
5/5
GoogleMy move didn’t always go according to plan, but Clare and Jo were amazing. Would definitely recommend.
Thank you for your comments, Clare and Jo will be pleased to hear your feedback.
5/5
GoogleGreat office to deal with. Very helpful, friendly and honest
Thank you for your positive review! We're delighted to hear about your experience with our team. Our commitment to helpful, friendly, and honest service is unwavering, and we look forward to assisting you in the future. Best wishes from everyone at the office!
5/5
GoogleMatt thank you so much for your support whilst trying to find our new home, I had called a few estate agents within the local area who had advised that they couldn’t add us to their mailing list as they had too many clients already, Matt …
1/5
GoogleThink twice before selling your property with this agent. We drove an hour-and-forty minutes, during a weather warning, to attend a …
Hello Graham and thank you for taking your valuable time, to review us so constructively and honestly, online. Ordinarily, we review and then discuss any critical feedback which we receive, … More
5/5
GoogleExcellent service. Emma is always a pleasure to deal with.
5/5
GoogleCouldn’t have chosen anyone better to go with! We are currently going through everything to get our flat and our first family home. Emma, the lady who is dealing with us moving has been so wonderful with everything and we are looking forward to moving in to our new place!x Thankyou Emma x
5/5
GoogleFriendly service whilst working hard to get the best for all parties involved.
Hi Tom, thank you for your feedback. I'm really pleased to have been able to help you and Rosie find your next home. Not long now until moving day! Thanks, Matt
5/5
GoogleA polite and friendly organisation. Amy approached us to put our house on the market and they sold within 6 days! Their after sales support continued in the same efficient level. A very happy and grateful customer
1/5
GoogleI booked an appointment to have a viewing today. They assured me on 3 calls that I would be the first person to view, as the tenants would not be out until end of last week. The earliest viewing was the 15.11.2021. …
5/5
GoogleThe care and consideration shown to us was top notch. We registered with easily a dozen estate agents, but Brockenhurst were the ONLY ones who listened carefully to what we wanted and then actively went out and helped us find it. I can't speak highly enough of them! Absolutely brilliant!!!
5/5
GoogleBrockenhurst have worked very hard to sell our home. They have been professional, informative and approachable. I would very much recommend. …
Thank you for your kind words and we’re thrilled that you’ve been really happy with everything we’ve done for you. Thank you for using us. Kind regards, All at Brockenhurst
1/5
GoogleOne star is far too much for this unprofessional sorry excuse of an organisation. Complete lack of customer-orientated service, coupled with unreasonable expectations. …
It’s very disappointing to receive this type of review but as is often the case, there can be two sides to a story. Criticising businesses on review sites is generally a fair and constructive process and like other businesses, we learn from … More
1/5
GoogleI would not recommend this estate agent. When initially valuing our property the agent valued it at £130k, after 1 week because it had not sold they tried to convince us to drop the price down to £110k, a drop of £20k after one week!, they …
5/5
GoogleWe choose Brockenhurst as they were friendly and knowledgeable from the get go. We were assured that we would be taken care of and kept up to date throughout the process, and that was completely true. We sold our house in 2 days, and Andy …
5/5
GoogleAlways find Paula friendly, efficient and very professional
Thanks very much for your kind words Janet. Paula will be delighted to hear your feedback.
4/5
GoogleBeen renting through Brockenhurst since last year, had a bit of a rocky start at first when getting initial issues sorted in the property, but since then they have been very helpful with any problems I've had. …
5/5
GoogleFriendly, helpful and efficient service, many thanks David!
5/5
GoogleWe have had exceptional service from Andy and his Team. From the moment we did our first viewing with him to ensuring our chain completed he has been so responsive and attentive. No question or query was ever too small and he always got …
5/5
GoogleWe were met at the door by Amy Cooper . Friendly and informative she was able to answer all our questions, whilst walking us through the property. How refreshing to be shown around by such a professional. Well done Brockenhurst
5/5
GoogleWe have received excellent service from Andy at Brockenhurst. He has been communicating with us every step of the way and has worked very hard to find us a buyer very quickly. His diligence and in- depth knowledge of the market are very …
5/5
GoogleSo pleased with the service provided by brockenhurst. Really professional and friendly, i felt as though I could approach them with any queries and they would assist me to the best of their ability. They managed to sell my house within a …
2/5
GoogleVery stressful house sale with a difficult buyer. I do feel Brockenhurst could have manged the sale better but understand that some things (nasty men) are out of their control. I'm not convinced we got the premium service we were sold and …
5/5
GoogleMy comment is about the professionalism of the firm and in particular one agent. Adam at Brockenhurst showed us round a property that Brockenhurst were selling on the same afternoon as a competitor did the same at a different property. He …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brockenhurst's Andover office has 366 reviews across two platforms: 361 on Google, 5 on Yell.
Brockenhurst Andover is rated 4.6 out of 5 across all 366 reviews, and 4.6 out of 5 on Google from 361 reviews.
Brockenhurst Andover, 1-3 London Street, Andover, SP10 2NU.
