Every review we hold for the Andover office, from every platform, shown as written. First names only.
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5/5
GoogleBelvoir have been my first lettings agent in the UK and I have had an excellent experience with them. When I started searching for a flat to rent, I was worried that it will be a lot of hassle and time-consuming task given my hectic job. But Belvoir ensured that the whole process from letting the property to move-in was pretty smooth. They were there every time I needed support and had any queries. On my move-in the property was well cleaned and fresh. I am already recommending Belvoir to the new recruits in our company who are moving-in to Andover and I look forward to hopefully letting my own property with them one day!
Ajit Β· 28 July 2019
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5/5
GoogleAfter having problems In the property I'm in for 3 year amanda has been amazing and made it her mission to get it sorted thank you so much amanda I will definitely be coming to you if I have any more issues ( but let's hope I don't)
Jemma Β· 28 July 2019
Agent replied
Thank you, Jemma. We are pleased that we were able to sort things out for you.
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5/5
GoogleGo Team Belvoir!
As landlords, our experiences with the Belvoir! team in Andover have surpassed all expectations and falls nothing short of an Excellent level of service.
We have used their fully managed package since signing up 3 years ago and the team have continually looked after our interests, our properties, and the tenants who have all been of a high, reliable and trustworthy standard.
The team equally provide the landlords and tenants with a top rating service and we would not hesitate to recommend their services.
The peace of mind we receive, whilst living thousands of miles away, is priceless. In addition, the team continue to communicate with us in their professional yet warm and friendly manner.
Congratulations on your acquisition of Redwoods.
Keep up the good work!!
Jo Β· 28 July 2019
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5/5
GoogleI read somewhere that estate agents are generally regarded below used car salesmen. (sorry used car salesmen!) for honesty and integrity.
and sadly have been on the receiving end. Belvoir are the Gleaming exception, All the staff from the top down are ultra professional, helpful,
honest, and I have no worries about them managing my properties. Their tenant selection criteria works like a charm, I have never had a problem with Belvoir selected tenants, ever! To return to my automotive analogy,
This company is the Rolls Royce of estate agents. I would not consider using any other estate agent. Gold star to Emily Fryer for an exceptional condition report, and Courtney for re negotiating a new lease with exceptional tenants.
A Β· 28 July 2019
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5/5
GoogleAfter visiting several estate agents I found Belvoir and can't thank them enough - Abbey has worked tirelessly to find me a new home and she has - would definitely recommend these guys - they have kept me updated throughout - thanks guys ππ β¦
Tommy Β· 27 March 2024
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5/5
FacebookDaniel Tarrant went over and above to help my fiancΓ© and I get the house we fell in love with and we will be forever grateful. Wouldn't hesitate in recommending his service to friends and family
Julie Β· 14 October 2014
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5/5
GoogleAmy at Belvoir has been so helpful. She has patience regards with me looking for a place. She had all the knowledge needed and kept a such a friendly and professional approach with viewing. It made a difference! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Julia Β· 7 February 2021
Agent replied
Thank you so much Julia, we really appreciate the feedback!
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5/5
GoogleLily provided excellent communication and was very warm in finding the solution I needed, by email and phone. As a result I am more than happy with my replacement white good and have her and my landlord to thank. I trust Belvoir Implicitly.
Tom Β· 26 April 2024
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5/5
FacebookSimply the best! Particular thanks to Danny Joliffe in Sales, Sarah Taplin and John Ward in Lettings, also to Anne Osman in Accounts, all of you so helpful, excellent service at all times.
Rosemary Coleman
Tony Β· 24 October 2014
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5/5
GoogleVery helpful team and good communication with us during our letting process, with special praise to Tamzin King for her diligence and attentiveness
Joshua Β· 30 June 2023
Agent replied Β· 29 October 2023
Thanks Joshua for your amazing feedback!
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5/5
View Agents TenantAbsolutely excellent
Belvoir were excellent. we were quite distressed after travelling 3hours to Cambridge and not finding a house. As well as calming us down they listened to our requirements and came up with a suitable list of properties, they were even able to negotiate a different end date to suit our requirements better. This was a example of the great relationship they seemed to have with their landlords by working closely with them which gave us confidence that they knew the landlords were of good character and that they would be on top of any problems that may arise. The costs were clear and transparent and were explained fully to us. The staff were friendly and approachable and made such an effort with us, we really canβt say enough good things about them.
Hope Β· 31 July 2018
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1/5
GoogleI have recently been served notice to vacate the property I am renting from Belvoir, the reason being, I quote: "the new owner would prefer vacant possession and has asked us to issue your notice."
A few days after said curt email, I received a handwritten note through my letterbox from the aforementioned new owner, asking me to call him. When I did, he told me that he did NOT want or require me to vacate and had informed Belvoir of this, and had even asked if he could talk to me through them to discuss whether I wanted to stay. They had refused to put us in contact, hence the handwritten note, and did nothing whatsoever to contact me to tell me of the landlord-to-be's supposed change of mind.
If he DID want me to leave and changed his mind, Belvoir's staff saw no need to let me know and were content to let me stress over the sudden need to find a new home. If he never wanted me to leave in the first place, then I was outright categorically lied to by Belvoir, for reasons they are at present refusing to discuss.
Overall appalled by the situation, and until I get some explanation for the above debacle I would advise any prospective tenants to stay away from Belvoir Andover - this sort of underhanded duplicitous behaviour is unpleasant enough at the best of times, but is not something you want to mess around with when it comes to where you live.
Alex Β· 31 July 2018
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5/5
GoogleBelvoir sold both my home and my rental property, I was kept informed about every step, they also chased my letting agent for information to ensure I had a smooth exchange and completion
Ann Β· 23 September 2024
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5/5
View Agents BuyerFirst time buying made easy
As a first time buyer, I was so unaware of what was required to buy a house. Luckily for me, I met Lucy at Belvoir Andover. Not only did she find me my first house on the first set of viewings, she went above and beyond her role - finding me and finiacial advisor and solicitor. She was always available to answer questions and address my concerns, and was the key reason the whole chain did not fall down at the last minute - again going above and beyond, phoning round and getting solicitors and sellers talking to one another. Buying a house will always be a traumatic experience; Lucy and Belvoir Andover just made it a lot, lot easier. Will definitely use again in future when I look to find my next property (although Iβll not be rushing to move just yet!).
Aaron Β· 26 February 2018
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5/5
View Agents LandlordUrgent repairs to my rented property
As a landlord of a rented property , things sometimes go wrong when you least expect !! Courtney at Belvoir Andover contacted me relative to such a situation where the washing machine had a fault !!! True to her word , she reported and organised with full professionalism a replacement machine at a good price without me getting involved at all !!! Brilliant service with a smile and very polite too !!! Thank you for all your kind help Courtney !!!
Kind regards
Mark
Mark Β· 1 February 2018
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5/5
FacebookBelvoir have been brilliant throughout the whole rental experience would like to give a special thanks to Emily as she arrived on time for the inspection and easy very friendly and helpful.
William Β· 18 November 2017
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5/5
FacebookMaisy of sales and Abbey of lettings helped I secure my dream gaff. I get confused / angry at the drop of a hat. Wow, no need for confusion and anger at Belvoir. Professional and kind are those two.
Ted Β· 3 June 2024
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5/5
GoogleI'd be more than happy to work with Belvoir in the future owing to Edelle's exceptional knowledge and expertise. Highly recommended
Markuss Β· 27 July 2023
Agent replied Β· 29 October 2023
Wow, lovely feedback Markuss, thanks!
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1/5
allAgentsI have recently been served
I have recently been served notice to vacate the property I am renting from Belvoir, the reason being, I quote: the new owner would prefer vacant possession and has asked us to issue your notice.
A few days after said curt email, I received a handwritten note through my letterbox from the aforementioned new owner, asking me to call him. When I did, he told me that he did NOT want or require me to vacate and had informed Belvoir of this, and had even asked if he could talk to me through them to discuss whether I wanted to stay. They had refused to put us in contact, hence the handwritten note, and did nothing whatsoever to contact me to tell me of the landlord-to-be's supposed change of mind.
If he DID want me to leave and changed his mind, Belvoir's staff saw no need to let me know and were content to let me stress over the sudden need to find a new home. If he never wanted me to leave in the first place, then I was outright categorically lied to by Belvoir, for reasons they are at present refusing to discuss.
Overall appalled by the situation, and until I get some explanation for the above debacle I would advise any prospective tenants to stay away from Belvoir Andover - this sort of underhanded duplicitous behaviour is unpleasant enough at the best of times, but is not something you want to mess around with when it comes to where you live.
Alex Β· 9 August 2017
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5/5
GoogleThank you for going that Extra Mile for me and you have all be such a help despite me being a "pain" lol. I am sure you groan every time I walk in the door but never show it Brilliant Service would recommend to anyone
Susan Β· 28 July 2019
Agent replied
Thanks Susan. Honestly, we all enjoy you coming in. We are here to help :)
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5/5
allAgentsAmy was very happy &
Amy was very happy & helpful today, was a pleasure, she was very honest about everything. She was on time as well which is great.
Dawn Β· 23 November 2020
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5/5
allAgents"Amy was very happy &..."
Amy was very happy & helpful today, was a pleasure, she was very honest about everything. She was on time as well which is great.
Dawn Β· 23 November 2020
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5/5
GoogleHad the pleasure of dealing with Vicky Bowman and the Belvoir team, Andover. I have secured a letting with them. Super helpful, super quick with all of my questions. Great service.
James Β· 30 July 2022
Agent replied Β· 30 July 2023
Thanks James for taking the time to review our services. We will forward on this feedback to Vicky and the rest of her team.
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5/5
View Agents LandlordWe think the team at Belvoir deliver a great service
We think the team at Belvoir deliver a great service.
They cover our portfolio of 22 AST's with a full managed service & are always quick & decisive when responding to our tenants needs, giving us as landlords peace of mind that our properties are in safe hands.
David Β· 14 October 2016
Agent replied Β· 2 February 2018
Thank you David for your kind words, They mean a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.