Trusted Agent profile Β· Andover Β· Hampshire

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Belvoir Andover reviews

β˜…β˜…β˜…β˜…β˜… Excellent

708 reviews across 4 platforms

18 Bridge Street, Andover, Hampshire, SP10 1BH

Part of Belvoir, see every office.

Belvoir's office in Andover, Hampshire, at 18 Bridge Street, is rated 4.7 out of 5 across 708 reviews on four platforms, including 528 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.7 / 5

528

Reviews on Google

This office

Facebook logo

4.6 / 5

99

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

7

Reviews on The Trusted Agent

This office

allAgents logo

74

Reviews on allAgents

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Andover

Belvoir Andover has been marketing property since 1997 and now is able to sell, rent, let and lease your residential and commercial property. We have a large team of property experts available to assist you every step of the way, regardless of whether you are buying or renting your new home, retail, office or industrial property. Why not give us a call today to find out how we can help you move.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Andover office, from every platform, shown as written. First names only.

5/5

Google

Abbey recently helped us moved into our new home. She has been so helpful and everything went through really quickly! Very pleased, thanks Belvoir! πŸ˜€ …

Steph Β· 14 February 2025

Agent replied Β· 28 February 2025

Great feedback Steph, thank you.

5/5

Google

Max and the team at Belvoir were very helpful and friendly all the way through the process, thank you!

Jonathan Β· 30 July 2022

Agent replied Β· 30 July 2023

Amazing feedback, thanks. Pleased we were able to help.

5/5

Facebook

Thank you Belvoir. You made the whole rental process seamless and painless, the property was spotless when I moved in and all my queries were dealt with promptly and efficiently. Would definitely recommend you. Thanks again.

Gary Β· 5 May 2016

Agent replied

Thanks Gary for the kind words!

5/5

Google

I found Belvoir to be both professional and efficient in finding me a tenant for my property. Their team are friendly and courteous and did a brilliant job in finding me a tenant for my maisonette and within a specific time frame. They took care of all the detail and took the hassle out of it for me. Even though I am managing the property myself, they still went above and beyond to ensure I had all the info myself and the tenant need to feel secure and happy throughout the process. I wouldn't hesitate to recommend them.

Rebecca Β· 7 October 2019

Agent replied

We are delighted to hear that you were happy with our service Rebecca. If you need any help in the future, we are always on hand!

5/5

Facebook

I was shown around a property today by Amy she was very professional and helpful prior to the viewing and whilst at the viewing. Amy made the process very easy

Tracy Β· 25 June 2020

Agent replied

Thank you so much Tracy for taking the time to review us, we massively appreciate it!

1/5

allAgents

I needed to sell property

I needed to sell property with excellent tenants in situ as I did not want them to lose their homes. I asked Belvoir Andover to value. I explained that the properties were only to be sold to a landlord looking for long term investment and reliable long term tenants. Belvoir Andover franchise directors decided to purchase the property themselves,telling me the manager and directors were growing a portfolio of long term investment properties. The process was lengthy and inefficient, probably the worst estate agent I have ever used. The sale took over 6 months. Then, just a couple of weeks after completion, both tenants were given eviction notices. So ...... inefficient as estate agents and with absolutely no moral compass. Definitely not recommended!

Barbara Β· 30 July 2019

Agent replied Β· 25 February 2025

We are, of course, very sorry to hear your views on the sale\/purchase of your old rental properties. As previously explained, we had a change in circumstances after we had committed to the property that meant that we needed the cash for a much larger investment. It was not our plan to sell the properties but this became necessary in order for us to move forward as a business. We worked tirelessly to find the tenants alternative homes and we ensured this was at no cost to them. The tenants on the ground floor had informed us that they planned to move out anyway as they needed a two bed apartment (which is what they now have) and Peter is now in a very nice modern one bed house with his own private garden. He is very happy and we are in regular contact with him. I’m confident that if you spoke to all the tenants, they would all agree that they are now in more suitable accommodation and may be even happier than before. We would be happy to discuss all of this further with you. We find it wholly disappointing and unnecessary that you have felt the need to display your thoughts online in order to try and damage our reputation. You may have seen that we have very very few negative comments from anyone else and we are sincerely sorry that you feel the way you do. We would please ask that you seriously re-consider publishing the comments before we seek further advice.

5/5

Google

Belvoir have managed my property for 7 yrs and the service and feed back has been excellent. A special thank you to Ann who goes the extra mile to get things done.

David Β· 28 July 2019

Agent replied

Thank you David, always a pleasure doing business with you as a professional landlord. Your professional approach to providing your tenants with high quality properties is perfectly aligned with our business ethics as agents. Look forward to you popping in for a coffee and a catch up soon!

5/5

Google

Tamzin King was very polite and professional and answered all my questions quickly.

Michael Β· 31 January 2023

Agent replied Β· 30 July 2023

Amazing Michael, great to hear you had such a positive experience!

5/5

Google

Kyla was fantastic I would highly recommend using her.

Ryan Β· 31 May 2023

Agent replied Β· 29 October 2023

Thanks for the perfect feedback Ryan, it is much appreciated.

5/5

Google

Belvoir Andover is an exceptional letting agent. Their communication is polite, friendly and extremely professional. The level of service delivered is first class and the speed at which my properties have been let out (to quality tenants) is unparalleled in the local area. All of this is delivered at competitive prices. Overall, Belvoir provide an excellent service and I would recommend without reservation.

Chris Β· 28 July 2019

5/5

Google

Great service and Abbey was very Efficient. Thank you. Referencing was made very easy also.

Dan Β· 8 November 2024

5/5

Google

Edele has been fabulous with us since we moved in. Nothing has been too much trouble for her! Would highly recommend Edele personally.

Gaby Β· 25 June 2024

5/5

allAgents

Great sales

Jenni was the only agent to suggest doing an open house, and this was a great success, with 3 people interested & hence increasing the sale price. Jenni rang to say our buyer had pulled out of the sale in the morning, but by the afternoon, had lined us up with our new buyer. Keeping as much stress out of a very stressful time.

Julia Β· 14 September 2018

5/5

allAgents

Extremely

I have a Motorhome had booked to go to Spain, sale my flat and buy another home all at the same time. Tom was brilliant, helpful, kind, understanding of an ol lady and so good at his job. Tom along with the rest of the staff coped with my move totally while I went off enjoying myself in Spain. Thank you so much.

Ruth Β· 28 February 2019

5/5

Google

Ebony Dugdale made the process so easy and always kept us informed along the way' reassuring and helping us the best she could. I'd definitely recommend you to my friends!

Bye Β· 28 July 2019

Agent replied

Thank you, Leigha

5/5

Google

Vicky was excellent, together with her team who are always prompt and courteous when dealing with my queries. We were so pleased to have let the flat so quickly too.

Janet Β· 28 July 2019

Agent replied

This is good to hear, Janet. We are delighted that you have been happy with our lettings service.

5/5

Google

Thank you, Kim. Your consistent support is greatly appreciated, and it is always a pleasure to conduct business with you..

Nick Β· 13 February 2026

5/5

Google

Amazing service!! Kyla was a star! ⭐️

Jamie Β· 31 May 2023

Agent replied Β· 29 October 2023

Thanks Jamie for your 5 star review!

1/5

Facebook

Worst agency ever. Aranged a viewing on Friday it took me 30 minutes to get to the property and after 10 minutes i was waiting outside i called them to see why they were late and they said they couldnt find me on the records. I said alright mistakes can happen and we re-arranged they suggested me to re-arrange for the following day. I went again to the property and by surprise nobody showed up again. I called them three times within that 30 minutes delay and i ve been told that he is on his way. Because nobody showed up again called back and they told that actually the agent didnt pick up the phone and they dont know where he is. I cannot imagine worst coatumers service than that and i regred for the time i spent looking for a property woth them.

Argyris Β· 16 July 2016

Agent replied

Hi Argiris, Are you sure you were viewing through us?…See more

5/5

Google

Kim was extremely helpful in my search for a new property to rent. I would definitely recommend her and Belvoir for their excellent service.

Clive Β· 26 April 2024

5/5

Google

Prior to Belvoir we had a very bad experience of Estate & Letting Agents here but since changing to Belvoir we have had absolutely excellent experience, with total Customer Service. This has been endorsed by our recent visits to their offices in Andover where upon entry every employee greets you with a smile and "hello can we help you" as if you are a member of the "Belvoir Family" They deserve full credit; it is a pleasure to do business with Belvoir .

Michael Β· 1 August 2015

Agent replied

It is always a pleasure to read reviews that highlight our efforts. Looking after our tenants like yourselves is very important to us. We obviously don't always get it right but we are always striving to do better. Thanks Michael for taking the time to write.

5/5

Google

Ebony at Belvoir has delivered the most professional and friendly service I have ever received during the process of selling my house. A massive thank you to her for all her hard work and regular updates through the whole process. It has been stress free from start to finish and I would highly recommend Ebony and definitely use Belvoir again!

Lucy Β· 28 July 2019

5/5

Google

Great work from Vicky and the team at Belvoir Andover. Property rented out even in lock down. Five star servicePositiveResponsiveness, Quality, Professionalism, Value

Matthew Β· 7 February 2021

Agent replied

Oh thanks Mathew, we’re here to help! Always nice when someone takes the time to review our services. Stay safe and speak soon.

5/5

Google

Edele went above and beyond to help us restore our electricity. I’m so appreciative of her work especially 5pm on a Friday afternoon. Thank you Edele we really appreciate it ❀️

Christine Β· 5 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Andover

What do buyers say about Belvoir Andover?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Chris wrote: "what a delight it was dealing with this agent, one of the most honest approachable estate agents I have had the privilege to deal with in a long time. From the ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Andover won Platinum; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.

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