Every review we hold for the Amersham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDarrell English at Frost’s was the…
Darrell English at Frost’s was the Estate Agent I needed to deal with in order to buy my apartment; he was outstanding in the whole process!
Darrell was extremely responsive to all my concerns and questions and cared a great deal about guiding me through this potentially stressful situation of buying a property- once again!
I had not had good experiences with 2 previous attempts at buying apartments - but with Frost’s I felt things were going to work out at last !
The whole team at Frost’s is on board to help you reach your goal- no request is considered too inconsequential!
The After Care is also wonderful !
So well done to Darrell English!, the whole team and Chris Frost at its head!
You have all made my dream of living in Poole come true - after some very difficult experiences with trying to move! Thank you!
Mrs · 18 January 2025
★★★★★ 5/5
GoogleWithin two days of instructing Brockenhurst to put my property on the market, Rhys had conducted two viewings and sold to the property at asking price. The viewings were gained by the team ringing round potential buyers and asking if they wanted to view. At this point, no photos or videos of the property were taken.
Once the offer was accepted, we moved within eight weeks. The team kept us updated throughout and communicated exceptionally well. So from putting the house on the market, accepting the offer, completing, and exchanging it was only 53 days! It would not have been that quick had it not been for the exceptional service of this amazing company!
Emily · 30 July 2025
Agent replied · 30 May 2026
Thank you so much for your amazing review! We’re thrilled to hear how quickly everything moved for you, from instruction to completion in just 53 days is a fantastic result. Rhys and the whole team worked hard to connect the right buyers straight away, and it's great to know that level of commitment made such a difference. We really appreciate your kind words and are so pleased we could help make the process smooth and stress-free for you.
★★★★★ 2/5
TrustpilotMoving out is stressful enough....
Currently in the process of moving out and they are making our lives difficult. Kept getting messages stating that my application isn't completed when I have screenshots proving it's complete. They also requested for physical copies of our identification and proof of address. Weather this is company policy or not, we both live in different cities and financially we can't travel to the office just so they can see a physical copy.
Dee · 8 July 2026
★★★★★ 5/5
GoogleJessica was very helpful in my rental property search. She answered all my questions promptly and was always contactable, alleviating a lot of the stress! - Would definitely recommend!
Ollie · 30 August 2025
Agent replied · 30 August 2026
Thank you, Ollie! We're thrilled to hear that Jessica made your rental property search smoother and stress-free. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleIn search of property, Ali Alkutubi has really helping us find a suitable property within our budget and understanding our needs. Ali every week goes out of the way to find us property viewings. So far we have met many Sales Negotiators but …
Afsana · 6 June 2026
Agent replied · 6 July 2026
Dear Afsana, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleWillow & the team have been nothing short of amazing! Extremely proactive, approachable & patient. 5 star service. Cant thank Willow enough.
Jade · 3 November 2025
Agent replied · 3 June 2026
Thank you so much for taking the time to leave your 5* review Jade, it's much appreciated. I will pass your kind words on to Willow and the team, who will be absolutely delighted. All the very best, the Ashtons team.
★★★★★ 5/5
GoogleWe’ve had a few viewings with Ollie and he is always on time and polite. He considers what we are looking for and gives information and space to think. As a trainee he has great potential and I hope we will find our dream home through him.
Andrew · 12 May 2026
Agent replied · 12 June 2026
Hello Andrew, thank you for your review. We are pleased to see that Oliver is working hard on your search and hope it pays off soon! M&M LB.
★★★★★ 5/5
GoogleWould 100% recommend Oakmont. Dan and his team were so helpful right from the start. Giving us regular updates and being on the ball helped keep our house move relatively low stress. Thank you for all your help.
Claire · 19 March 2026
★★★★★ 5/5
GoogleThank you for all your help with the recent sale of my property. Each and every member of the Oulsnam (Moseley) team has been absolutely professional, supportive and competent. The way in which you kept me informed and up to date throughout the process has left a lasting impression on me. I would highly recommend your services to anyone.
D · 5 February 2026
Agent replied · 5 July 2026
Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience with our Moseley team. The whole branch will be so pleased to know their efforts made the process smooth and stress-free for you.
★★★★★ 1/5
TrustpilotThe company is a absolute joke
The company is a absolute joke. The staff are rude, talk down to you. I wanted to make a complaint, spoke to the manager who did not want to know, spoke to me like a piece of rubbish. Telling me it's not her staffs job to pass the correct information over to the people who are viewing the property. She even said it's ok for members of the public to stand by other peoples property, lean on their cars and film three house with the estate agent standing there watching them do it. The staff in the staines branch need a training course how to deal with people
Customer · 27 April 2026
★★★★★ 5/5
GoogleEmma was absolutely amazing from start to finish when dealing with our sale. She gave great advice, was always on hand for a chat, and very proactive all the way through. I can’t recommend Oulsnam enough!
Lauren · 24 May 2025
Agent replied · 24 May 2026
Thank you for the recommendation and lovely comments about Emma.
★★★★★ 5/5
GoogleWe recently sold and bought a house through JNP Hazlemere and they were faultless. Excellent communication, we had feedback on every single viewing within a day, or a phone call to say they were chasing up feedback if they were unable to reach the viewer. They were extremely professional and listened to us when we had any concerns. I would highly recommend them and would never use anyone else in the future.
Paula · 29 September 2025
Agent replied · 29 May 2026
Thank you so much Paula! We're delighted that the team were so thorough with their feedback as well as their communication with you. They'll be over the moon with your 5⭐ recommendation.
★★★★★ 5/5
GoogleNic Simmons went above on beyond in a particularly tricky trustee sale and made my life as trustee so much easier.
The beneficiaries and the eventual purchasers are very grateful that Nic made this happen.
Kevin · 3 June 2025
Agent replied · 3 June 2026
Thank you Kevin for your wonderful feedback. We're so pleased to hear that Nic was able to support you through a complex trustee sale and make the process easier for everyone involved. Your kind words mean a lot, and we’ll be sure to pass them on to Nic and the team. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleI cannot recommend them enough, Nic is first class and a pleasure to deal with, I have used them commercially and for residential very professional and they speak to you not all e mail driven.
Sue · 3 June 2025
Agent replied · 3 June 2026
Thank you Sue for your kind words! We're thrilled to hear that Nic and the team provided a first-class experience. Building genuine, personal connections is important to us, and we truly appreciate your trust in both your commercial and … More
★★★★★ 5/5
GoogleGreat experience from start to finish with Burnett Estate Agents. A special thanks to Andrew, Ali, and Amanda for all their help and support, truly appreciated!
Blaine · 30 August 2025
Agent replied · 30 June 2026
You are so very welcome, Blaine. We finally got there! Welcome to the village!
★★★★★ 5/5
GoogleI would have no hesitation in recommending this estate agent. Peter Grout Smith from the Poundbury office has been professional and helpful throughout the sale of my mother’s apartment nursing the long chain through to exchange and we complete this week. His communication has been excellent.
Lou · 3 May 2026
Agent replied · 17 May 2026
Dear Lou, thank you very much for your kind words. It was a pleasure acting on your behalf for the sale of your mother’s property. We’re pleased to hear that your experience with the Symonds & Sampson Poundbury team was such a positive one. Thank you again, and best wishes from Peter and all the Poundbury team
★★★★★ 5/5
GoogleCarl and David made selling my home as smooth as possible. They dealt with viewings, offers, letting in surveyors and even chasing solicitors to get the sale completed. I'm very grateful for their support and professionalism and would not hesitate to use them again in the future.
Philip · 14 December 2025
★★★★★ 4/5
GoogleSeymour’s in West Byfleet have been brilliant in helping me to locate a suitable rental property. Maddy was very responsive and efficient and I’d highly recommend them.
Susan · 24 May 2026
★★★★★ 5/5
GoogleIt’s been a pleasure interacting with Ralph Denn at JP while looking for a property to buy. He is very friendly, professional and helpful, as well as honest and trustworthy, offering an excellent service from start to finish to those who are buying a property with his help. I couldn’t recommend Ralph highly enough!
Camilla · 30 August 2024
Agent replied · 30 August 2026
Dear Camilla,
Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Ralph will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we wish you all the best for the future.
★★★★★ 1/5
TrustpilotDisappointing experience with Frost Partnership
A very disappointing experience during our tenancy period as tenants as the agents were very rude and not cooperative at all. At the end of the tenancy another clerk did the checkout and had no idea about the check in report as was done by a different clerk when we moved in. There were already cracks to the door and when we sent the pictures they refused and did not listen. Therefore, a large amount was deducted from our deposit and did not make any sense as we only were at the property for 1 year. There were a few things but not to this extent.
In addition, the door number and the intercom number were different and this made it difficult for deliveries to come to the property due to this misunderstanding. So watch out before renting with Frost Partnership.
Aqeela · 1 December 2024
★★★★★ 5/5
GoogleFrom beginning to end the process of selling my property was made very easy by the All Wales Auction team. Always available to answer questions, provide support and keep me up to date with how things were going, I couldn't have asked for more.
Vivienne · 14 May 2026
Agent replied · 14 July 2026
Dear Vivienne, Thank you so much for your kind words! We are thrilled to hear that you found the selling process easy and that our team was there to support you every step of the way. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your trust in All Wales Auction and look forward to assisting you in the future.
★★★★★ 5/5
GoogleVery good experience for finding a new property to rent. Maddy was extremely friendly, knowledgeable and helpful with every part of the process
R · 19 June 2026
★★★★★ 5/5
GoogleI was having trouble with my tax office who wanted documented proof of the value of the plot of land my house stands on, minus the value of the house itself, which no-one else seemed to be able to help me with. I mentioned it in passing to …
Lee · 2 April 2026
Agent replied · 2 July 2026
Thank you for taking the time and trouble to leave us such a positive review Lee. Delighted that we were able to help you.
★★★★★ 5/5
GoogleCharlie was so helpful throughout the entire process of buying our house. We were first time buyers and he was always on hand to come back on all our endless questions, and acted as an amazing liaison between us and the seller. He even went …
Katy · 8 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
