5/5
FacebookHad superb support from Becky Chen during our house sale and purchase. She was supportive, helpful and kept us up to date during the entire process. Thanks Becky for all your help! :-)
Trusted Agent profile · Amersham, Buckinghamshire
Verified
Chancellors Amersham reviews
★★★★★
404 reviews across 3 platforms
14a Hill Avenue, Amersham, Buckinghamshire, HP6 5BX
Part of Chancellors, see every office.
Chancellors's office in Amersham, Buckinghamshire, at 14a Hill Avenue, is rated 4.0 out of 5 across 404 reviews on three platforms, including 50 Google reviews rated 4.5.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Amersham office, from every platform, shown as written. First names only.
Facebook5/5
FacebookEmma Keeley has been extremely efficient in resolving a minor issue. Her problem solving skills are excellent and she is always courteous, logical and efficient. A super asset to Chancellors. Well done Emma
5/5
FacebookCan't thank Neil Ballard enough for his hard work and commitment to excellent customer service from looking at houses to exchanging contracts. If we ever move again we will be working with Neil.
1/5
FacebookAbsolute shambles. I wish I could take the stars away. They do nothing apart from robbing people without giving the service. Started with Daniel from the Sunbury office who promised us of great customer service and communication. Daniel along with his team at sunbury hardly communicated and their specialist team had no clue when they spoke to me over the phone. A sale that would normally take couple of months took over five months to complete. When I layed the frustation out to the senior directors they first asked me to pay their fees. Once I paid the fees they just told me to that there is nothing they can do. Plz plz plz do not deal with this company. You will regret your decision for ever
5/5
FacebookWe have had the pleasure of dealing with Jayne Morris originally from the Kington branch, who helped us almost 2 years ago with our rental search. She had ideas and inspirations for us, before we even moved in. Nothing was a problem and she would always plan to see us, for viewings, when convenient with myself and my partner. Since we have lived here, Jayne has always gone above and beyond with helping us and sorting any problems out, highly recommended.
5/5
FacebookI was delighted with the excellent service I received from Declan Hartigan at Chancellors. I called one morning on the off chance there were any vacant properties to view that afternoon and he arranged a viewing within a couple hours. I loved the property and was able to make an application in minutes. The entire process has been smooth as Declan has kept me well-informed and immediately answered any queries I've had. Also, the entire process was completed within a week! The help and efficiency I have received from Chancellors has taken the stress away from moving house!
1/5
FacebookI rent a flat via Chancellors and I have not seen people more UNPROFESSIONAL in my whole life. They only care about taking your money at the beginning of the process and making up ridiculous excuses to keep the money of your deposit at the end. NEVER AGAIN!
Agent replied
Exactly our experience too. I would never ever deal with this estate agent again. Absolutely disgraceful the way they treat tenants.
5/5
FacebookGeorgina Marshall has been excellent over the past few weeks on a number of deals. She's efficient, makes sure matters are progressing and is friendly and approachable. A real credit to Chancellors.
5/5
FacebookAs a contractor working with Chancellors has been great the refurbishment dept and property managers are friendly and helpful. Casey Gramson and Elysia Phillips have been fantastic to work with. They help greatly to get jobs completed, relaying information to Landlords and tenants.
Agent replied
Thank you Nicola!
1/5
Facebookwith advice asking us to market our house at over 30k less than value, plus a lack of competence, we regret ever signing up with Chancellors. waiting for the contract to end so we can go with more competent estate agents.
Agent replied
Thank you for reaching out to us Wayne, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to chris.gray@chancellors.co.uk. Thank you.
1/5
Facebookabsolutely appalling service. i cancelled the contract with them within the 14 days period due to a change in circumstances. they never even visited the property to take photos and it was never placed on rightmove. what followed was 4 months of debt letters, demanding paying costs. now been sent a county court letter. completely ignored when i challenged the costs, taken off in under 7 days. disgusting level of service. NEVER use this agent.
5/5
FacebookWorked with Oliver Marsden and couldn't really ask for more. Efficient, responsive and helpful. Have worked with plenty of other estate agents who could learn a thing or two from Oliver!
5/5
FacebookRob Webb has been the property manager for my property. His manner is very friendly and helpful, and he has dealt with any issues quickly and efficiently.
5/5
FacebookShannon Downey has been helping me with a rental property in chieveley, she has been very processional, extremely helpful and a great help during the last week. Thank you Shannon!
5/5
GoogleHelen (10/10) is a top manager; both Helen & Lizzie were great and very helpful throughout the short period of selling my flat. Helen is very knowledgeable, professional and always available.
5/5
FacebookI'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.
5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Agent replied
Thank you so much! ?? Suzy Whitley-Park
5/5
GoogleReally professional and efficient Kate was exceptional a credit to the company and also Helen made selling my mother's house very easy brilliant service all round
5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Agent replied
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent. JA Landlord
5/5
FacebookMyself and my partner, purchased our first home through Chancellors High Wycombe, Kate McElroy restored my faith in estate agents, very knowledgeable friendly and easy to approach always kept us upto date and always went out of her way for us! Thanks for everything Carl
Agent replied
Thank you Carl, it was a pleasure. I am pleased to have resorted your faith and welcome to High Wycombe! :)
1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Agent replied
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Amersham
How many reviews does Chancellors Amersham have?
Chancellors's Amersham office has 404 reviews across three platforms: 50 on Google, 353 on Facebook (across the whole business), 1 on View Agents.
What is Chancellors Amersham's rating?
Chancellors Amersham is rated 4.0 out of 5 across all 404 reviews, and 4.5 out of 5 on Google from 50 reviews.
Where is Chancellors's Amersham office?
Chancellors Amersham, 14a Hill Avenue, Amersham, Buckinghamshire, HP6 5BX.
