5/5
staff are so helpfull at amble branch made everything so easy thankyou so much
Agent replied · 9 November 2024
Thank you so much, we really appreciate you taking the time to leave this lovely review for RMS Amble.

Trusted Agent profile · Amble
★★★★★
679 reviews across 2 platforms
56 Queen Street, Amble, Morpeth, NE65 0BZ, NE65 0BZ
Part of Rook Matthews Sayer, see every office.
Rook Matthews Sayer's office in Amble, at 56 Queen Street, is rated 4.8 out of 5 across 679 reviews on two platforms, including 55 Google reviews rated 4.5.
Every review we hold for the Amble office, from every platform, shown as written. First names only.
5/5
staff are so helpfull at amble branch made everything so easy thankyou so much
Thank you so much, we really appreciate you taking the time to leave this lovely review for RMS Amble.
5/5
Brilliant team
Sold 3 properties for us in a year! All the staff were so helpful and friendly, nothing was a bother to them. Would highly recommend!
Dear Karen, this is wonderful to read - thank you so much for taking the time to leave this 5* review. We're so glad to read you'd recommend us.
5/5
Thank you RMS, Amble for fantastic, professional and friendly service. First class!
Dear Jack, thank you so much for leaving RMS Amble 5*s, we really appreciate it.
5/5
Highly recommend using Alastair bowman…
Highly recommend using Alastair bowman and this company,used them a few times with the same level of service 5star
Dear Gary, thank you for the kind words - especially for Alistair our Mortgage Advisor. We really appreciate you taking the time to leave this review.
5/5
Really Easy People To Deal With
Really Easy People To Deal WithFrom first contact to last there was non of the usual B**lS*** that i have encountered over the years. Plain speaking, honest and knowledgeable. Thank you for all your help
We are pleased to hear that you received wonderful service from our team.
5/5
The staff are always friendly
The staff at Blyth branch are always friendly, taking time to get to know their customers.Plus, they deliver an excellent service.I can highly recommend them.
Hello, thank you so much for taking the time to share your review of our service. RMS Blyth will be so happy to receive your feedback!
5/5
They are a great team, sold our house within a day of going on the market. Stayed at work after closing to arrange a buy. I would recommend them all. Well done Lorriane, Tracy and Hayley.
Hi Linda, Thank you very much for taking the time to leave us a review. We are delighted to hear of your positive experience. Thank you for the recommendation and the lovely 5 gold stars!
5/5
Great job
Great job, very helpful when solicitors weren't
Thank you Simon for leaving us a 5 star review, we really appreciate it! It's no easy task being the middle person but we do our best to keep all parties informed as we know how frustrating it can be to be waiting for answers.
5/5
Excellent service. These staff are happy to go "the extra mile."
Dear Ruth, thank you so much for taking the time to leave RMS this 5* review.
5/5
Very professional team at Amble. Knowledgeable, helpful and efficient. Totally recommend
Dear Grant, thank you for giving RMS Amble your shiny five stars - we really appreciate it!
5/5
I have just sold my property using Rook Matthew Sayer
I have just sold my property using Rook Matthew Sayer. The service was excellent and all the staff I dealt with were friendly and efficient. They made the whole process simple and stress free.
Dear Jean, Thank you for your kind review, we are pleased to hear your sale was simple and stress free.
5/5
Thanks again for managing another sale for us. Excellent communication.
Thank you gentlemen, for leaving RMS Amble five stars!
5/5
We are fist time buyers/sellers
We are fist time buyers/sellers and did both through this company. Customer service was fantastic from start to finish, from viewing to completing. Kept you up to date on a weekly basis.
Dear Chris, thank you for taking the time to leave our company and specifically our Morpeth & Bedlington a lovely review and 5/5 stars! We're so glad you were able to complete successfully on both your sale and purchase and hope you're happy in your new home!
5/5
Amazing service
Amazing service from the Blyth branch! So friendly they feel more like friends than estate agents. Informative throughout having our house up for sale and once sold. Can’t recommend them enough :)
Dear Briony, Thank you for the wonderful review for our Blyth Branch. It was a pleasure to read.
5/5
Fantastic service from everyone…
Fantastic service from everyone involved in our purchase. We couldn’t have done it without the knowledge and high levels of communication from Alistair regarding the mortgages. Highly recommend
Dear Michelle, thank you for taking the time to leave our Ashington team and Alistair 5 shiny stars. We're so glad the team secured you your next property and a mortgage too. Good luck in your new home!
5/5
Lovely helpful staff
Lovely helpful staff. Made life much easier in purchasing a property.
Thanks for the five star review Christine, we really appreciate it!
1/5
Dire levels of communication
Dire levels of communication for their commercial department. While we showed great interest in buying one of their commercial properties listed they showed very little interest in selling it to us.
Dear Mark, I have spoken to the commercial manager and his team regarding your review. We’re sorry you missed out on the purchase of the very popular property, however, the seller chose to withdraw the property and therefore all viewings, pending viewings and offers were cancelled. I have looked into this and can confirm the commercial team did send you the brochure and also chased the seller to organise a viewing on your behalf. In this instance the seller was slow to respond to our request for your viewing which was why our response to you was delayed while we were awaiting their response. Additionally, the seller apologised for the delay in response for the viewings request they were deciding whether to withdraw the property due to personal circumstances. We hope you understand and would love to be able to help you in the future. Please keep an eye on our website for future properties that may be of interest to you www.rookmatthewssayer.co.uk.
2/5
I informed you of my concerns about a property and yet I have not been informed actions you have taken
Dear David, You mentioned in your email to the branch that you are a neighbour to a property being marketed by us and that historically the neighbouring property had caused damage to your home. I believe you wanted us to raise this concern with any potential buyers. We have spoken to the branch and they have informed us that they spoke to you on the 7th September 2022 regarding the issue you raised in your email. Unfortunately as they discussed with you, without a letter from a solicitor regarding the issue, this isn’t something we could convey to potential buyers. Rest assured, if there were any issues with the property, this would come up in a survey which is a legal matter and would be dealt with by solicitors. We would appreciate if you could edit/remove your review as we feel this isn’t an accurate representation of our service.
5/5
Very friendly and effective…
Very friendly, efficient and effective - highly recommended in selling my aunts home with me acting as the power of attorney…
Dear John, thank you so much for taking the time to leave this fantastic 5* review for RMS West Denton.
5/5
Sale of my property
Always kept me informed. Gave good advise.
Thank you Miguel for the 5 stars!
5/5
first class personal and expert service…
first class personal and expert service all done quicker and better than I had hoped for
Dear Paul, thank you for leaving this 5 star review for RMS Jesmond - we really appreciate you taking the time to do so.
5/5
Fantastic estate agent
Blyth branch - The team at Rook Matthews Sayer are amazing. They’ve been extremely supportive and helpful during my house sale and would definitely recommend using them.
Dear Lauren, we're so glad the Blyth team were able to support you through your house sale, as well as find you a buyer at a price you're happy with. Thank you very much for the recommendation!
5/5
Excellent service from RMS Blyth
Rook Matthew Sayers, Blyth recently sold my house. They were excellent throughout the whole process, very proactive, friendly and professional. I would always recommend the Blyth branch, great service.
Dear Jacqueline, thank you for taking the time to leave our Blyth branch a lovely review and 5 gold stars. We really appreciate the future recommendation. Thanks again!
5/5
Steven Parker
Valuer Steven Parker came to value our house, very friendly, good service and had a good chat with him. Would recommend asking for him when getting your house valued.
Thank you very much for taking the time to leave our Fenham team and specifically Steven such a kind review. Steven is a highly valued member of the Rook Matthews Sayer family and we are glad to read you've received 5 star, professional service from our team. Many thanks again
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