Trusted Agent profile
★★★★★
166 reviews across 2 platforms
2 Bridge Street, Belper, DE56 1AX, Amber Valley DE56 1AX
Your Move's Amber Valley office at 2 Bridge Street is rated 4.3 out of 5 across 166 reviews on two platforms, including 81 Google reviews rated 4.4. The 85 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Amber Valley office, from every platform, shown as written. First names only.
5/5
GoogleA sound professional team, lead extremely well from the front by David Sykes. We would have no hesitation in recommending them to cater for all your needs, they do what it says on the tin!!
Thanks Sam. Much appreciated.
4/5
TrustpilotWe had a good experience with the…
We had a good experience with the agency as they helped to clarify the doubts when asked and friendly communication.
5/5
TrustpilotWe had 10 appointments in the first week.
We had 10 appointments in the first week followed by an offer which we accepted all within 10 days.
5/5
TrustpilotThis was an easy transaction
This was an easy transaction. Everything about how it works was explained. Nothing was a problem.
5/5
GoogleI've used your move many times. The service has always been five stars. They sold my house in a week absolutely fantastic. Thank you for making everything go so smoothly.
Hi Nicola. Thank you for the feedback. It is appreciated.
5/5
GoogleVery helpful agents! Our agent is Felicity and she is very helpful, always kind and patient and very quick in responding to requests and solving issues. Highly recommended.
Ah thank you Weronika. Great to hear that you had such a positive experience.
5/5
TrustpilotHelp
Help, and guidance through the minefield that is moving!
5/5
TrustpilotDedicated team
Dedicated team, very professional helpful and friendly.
5/5
GoogleThis is the second time I have dealt with Your Move Attenborough & Co. David, Christy, Sam and team are very helpful, friendly and professional. I would recommend this company to anyone wanting to buy or sell a property.
1/5
GoogleUNHELPFUL, INCOMPETENT & RUDE What was meant to be an exciting first home viewing with my wife turned into a terrible experience. We took the day off work & left early in the morning to reach the postcode provided by these agents via email. We rang the agents to tell them we were there but could not see the property to which they did not really help or seem to know much about. After discovering that the actual property was 20 mins away from the provided postcode, we set off again whilst (this was already discouraging but we didn't want it to ruin our experience) . We called the agents again to tell them we were on our way and set off again. Once arrived at the property with excitement we were told to our surprise that the agent decided to just leave without informing us whatsoever. The staff seemed laissez faire about our distress, unbothered and after being passed from 1 staff to the other the final excuse we were given was "well some people just don't show" even though we have call records and e.mails to show we were on our way.
5/5
GoogleThe team at Your Move were super in helping us with our property purchase. Helen is fantastic and I cannot recommend her highly enough; she made the whole process much less stressful. Thank you.
1/5
GoogleThey are they are not helpful and have taken money off me for their needs! They tried to tell me something was in my contract which it wasn't never existed in the contract and they said I didn't need to read it all the way through. So they could take money off me for their benefits! I would never use this company again! People like this just want your money! Think wisely before you use them!
5/5
TrustpilotExcellent customer service
Excellent customer service , very professional and the communication was amazing .
5/5
GoogleBrilliant and couldn't do enough, this was the 2nd time have used them, would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Cheers Alison. Very kind of you
5/5
GoogleVery helpful letting staff
Thank you!
5/5
GoogleGreat service from Felicity in lettings, very happy, five stars ⭐️ ⭐️⭐️⭐️⭐️
She's a good'n. Thank you for the review Lucy
1/5
GoogleNever get back to you regarding lettings - ignored multiple contacts and never follow up on callbacks. Highly unprofessional.NegativeResponsiveness, Professionalism
Hi Conor. Really sorry to hear that you've had this experience. I'm David the Director of this Your Move office and I really like to speak to you if possible to discuss what's been happening and hopefully put it right. Thank you for taking my call earlier. I hope this went someway to explain what happened. All the best in your search for a new property.
5/5
GoogleWonderful, lovely, helpful staff!
Aw thanks Rebecca
5/5
GoogleThoroughly professional & knowlegable staff, thank you so much for your help with our sale.PositiveQuality, Value
Thank you Starship Fighter!
5/5
GooglePleasant, helpful staff
Thank you Jill!
5/5
GoogleGreat service from start to finishPositiveResponsiveness, Professionalism
Hi Lee. Many thanks for the review, it's much appreciated. I'm very glad you've been pleased with the service.
5/5
GoogleOutstanding.PositiveResponsiveness, Professionalism
Thank you Susan!
5/5
GoogleHighly recommended, fantastic service & communication!PositiveProfessionalism
Thank you Mr Butler. Much appreciated!
4/5
GoogleGood service.PositiveResponsiveness
Hi Mr Grierson. My name is David and I'm the Director of this Your Move franchise in Belper. I'm sorry you feel this matter was not handled correctly. I have spoken with the team involved and can provide more information about this matter should you have a few minutes. I have left you a voicemail message and emailed. Please get in touch when you can.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Amber Valley office has 166 reviews across two platforms: 81 on Google, 85 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Your Move Attenborough & Co is rated 4.3 out of 5 across all 166 reviews, and 4.4 out of 5 on Google from 81 reviews, checked 9 October 2026.
Your Move Attenborough & Co, 2 Bridge Street, Belper, DE56 1AX, Amber Valley DE56 1AX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.