Every review we hold for the Amber Valley office, from every platform, shown as written. First names only.
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1/5
GoogleTried to put in a few offers a year ago for same house and found them unbelievably rude, did not seem to pass the offers on.
Estate agents didn't seem to believe I could afford or even pass offers on, did use a mortgage broker as well as trying on my own but very snobbish and rude. Will never use them or buy a house off them ever!
Zoe Β· 23 October 2020
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5/5
GoogleBig thanks to Alex for her recent valuation, very friendly and professional π β¦
Thea Β· 23 October 2021
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5/5
GoogleOutstanding company. Would definitely recommend this estate agents. Thank you Sara for your outstanding work and making our dream come true.
Joanne Β· 24 October 2019
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1/5
GoogleUnimpressed with the Alfreton branch. Had an offer accepted on a house sent through proof of funds and ID etc. then the very next day get a phone call saying there had been another offer !!! So of course they wanted me to offer more so I refused as I'm not prepared to play silly games. So as far as I am concerned they are sly and untrustworthy !!!!
Kerry Β· 24 October 2019
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1/5
GoogleThey tell vendors you can't afford their house if you don't buy their expensive mortgage products. Not a legal or fair practice. Then phoned me a couple of months later trying to sell me a more expensive house. Wouldn't buy off them ever.
Jim Β· 23 October 2022
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5/5
GoogleHaving recently bought and sold property through Hall & Benson in Alfreton I'd definitely use them again and have already recommended them to others. Really friendly approachable yet professional staff with positive attitude and excellent feedback. Thank you to the whole team.
Darren Β· 23 October 2021
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5/5
GoogleChris from the Alfreton branch handled our mortgage application.
Great customer service experience throughout the whole process, took the time to answer every question we had and was patient with us.
Highly Recommend!!
Tolu Β· 23 October 2022
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1/5
GoogleOffered to come to do a valuation on our property. No one turned up. I chased them up and they refused to come out. Offered to do a office based valuation. Then never contacted me
Joe Β· 23 October 2021
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1/5
GoogleCalled twice in a week to try and arrange viewings on 2 properties. Never answered the phone, never called back. Itβs been over a week now, still nothing. Save your money and go elsewhere!
Heather Β· 23 October 2021
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5/5
GoogleLuke showed me around a property yesterday. He was knowledgeable about the property and the area, and he helped me enormously.
Terrific customer service Luke!PositiveProfessionalism
Jayne Β· 23 October 2022
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1/5
GoogleCalled to enquire re sale prices . A bit vague on phone and said valuer would call me . Still waiting a week later . Wont bother using them .
Bev Β· 23 October 2021
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5/5
GoogleThank you for selling my house.
I can't fault the service and professional approach.
I would certainly be using again.
Big thanks also for Kate who always kept me updated.PositiveProfessionalism
Adam Β· 23 October 2021
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1/5
GoogleWould not bother better of saving your time and money
Unknown Β· 23 October 2023
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5/5
GoogleGood communication throughout and always ready to help when asked. The staff are friendly, polite and professional
P Β· 23 October 2022
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5/5
GoogleOk some of the homes had been sold but not updated on web site
Paul Β· 23 October 2022
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5/5
GoogleQuick to respond to our inquiry & helpful #SprayMastersUK #Alfreton
SprayMasters Β· 23 October 2022
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1/5
GoogleDonβt waste your time not helpful and took my Β£150.00 pounds did not get the property no refund thanks ππππ β¦
David Β· 23 October 2020
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5/5
GoogleNot visited only used their website.
Carolyn Β· 23 October 2022
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5/5
GoogleVery professional company with helpful staff. Thank you all.
Mike Β· 23 October 2021
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5/5
GoogleHelpful, friendly and efficient. A quick sale achieved and great feedback. Always on hand to advise.
Ken Β· 24 October 2019
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5/5
GoogleRating only, no written review.
Aysha Β· 9 August 2025
Agent replied Β· 8 September 2025
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! Weβd love to hear any other details if you have the time!
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4/5
GoogleVery professional, no negatives from me
Philip Β· 23 October 2020
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1/5
GoogleWorsed letting agent ever found else where
Star Β· 13 January 2020
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1/5
GoogleWorsed letting agent ever found else where
Dexter Β· 24 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.