1/5
TrustpilotAvoid
Was looking at buying a property with these guys but refused to show me house because I wouldn’t use there mortgage man even though I had everything they were asking for. They lost a buyer and I found a house with someone else
Trusted Agent profile · Ripley
Burchell Edwards Ripley reviews
★★★★★
450 reviews across 2 platforms
4 Grosvenor Road, Ripley, DE5 3JF, DE5 3JF
Burchell Edwards's office in Ripley, at 4 Grosvenor Road, is rated 3.6 out of 5 across 450 reviews on two platforms, including 208 Google reviews rated 4.5.
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Reviews
Every review we hold for the Ripley office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotExceptionally poor at everything other…
Exceptionally poor at everything other than collecting money. I moved into a new rental 5 weeks ago - reported that there was no hot water and 5 weeks later nothing has been done.
5/5
GoogleI was looked after by Alexandra recently when looking for a property and she was so kind and helpful through the whole process! Great service
5/5
TrustpilotWe enquired about a property
We enquired about a property, manage to see the property the next day, within a couple days all checks done acceptedVery quick and easy processThanks to Emily for her hard work to make this move very easy :)
1/5
TrustpilotBad customer service
I tried to book viewing appointments and they never gave me an appointment but they were very much interested in trying to help me get a mortgage for “best deal”
5/5
TrustpilotEmily and Alisha and all other staff…
Emily and Alisha and all other staff was very helpful and really welcoming me and my partner and helped us get our new home thank you
5/5
GoogleAmazing service. Especially from Molly and Alexandra.
5/5
TrustpilotEmily & Alisha
Emily & Alisha, thank you for all your help in the letting of 2 Radlow Crescent. You have been great help in sourcing the house.
5/5
GoogleAlex and Riannah have been so helpful throughout the process of getting our home. Full of knowledge and experience. Would highly recommend
5/5
TrustpilotSo helpful and friendly
They were the most helpful estate agent we were in contact with and were the only ones who tried to help us. Thanks to them we are currently sat in our new house!
5/5
TrustpilotHighly recommend the Lettings team at…
Highly recommend the Lettings team at Burchell Edwards Castle Bromwich and always go above and beyond in ensuring my properties are fully let in the quickest possible times leaving me as a landlord very happy.
1/5
GoogleAbsolutely aweful they get nothing done. They argue with you on the phone and make things out to be your fault. They are lucky to even get 1 star!!!
5/5
TrustpilotVery efficient team to deal with and…
Very efficient team to deal with and very helpful from the start of the process until we closed out the deal
5/5
TrustpilotProfessional Letting Agent - Buchell Edwards
What a simple and straight forward renting experience. The lady was very professionally handle my case and explain everything in detail. It make me feel so relax with no worry.We will use it again.
5/5
TrustpilotEmily from the Castle Bromwich branch…
Emily from the Castle Bromwich branch was hands on with my recent let.She was very pro-active and kept me updated at every stage. I wouldn’t hesitate in recommending this branch for any future lets.
1/5
TrustpilotUtter liars
Utter liars. Told me my Halifax lending decision (off Halifax) wasn’t worth the paper it was written on?? Absolute jokers and worst agents around, avoid.
5/5
TrustpilotVery helpful lady we dealt with on…
Very helpful lady we dealt with on renting a property, we requested to see the property several times and nothing was too much trouble and all adhered to the Covid 19 guidelines
1/5
TrustpilotHighly incompetent
Never recommend this company to anyone. We given contract to sell our flat to them in March but still no where near completion. Avoid Avoid please
2/5
GoogleStarted off well.. lots of good comments.. positivity re selling .. 8 weeks on.. 6 viewings only. Disappointed.
5/5
GoogleVery good communication and keeping me in the loop with everything. Alexandra has handled my moving in brilliantly
5/5
TrustpilotRecently put 2 properties up for rent
Recently put 2 properties up for rent , handled brilliantly by Emily. I had tenants in within a week with all the clear information I needed. I would definitely recommend them
5/5
GoogleBonnie couldn't have done more to get the process moving. She kept in regular contact and addressed all issues as they came up. Lovely lady.
5/5
Trustpilotreece - burton branch
reece from the burton branch was incred. made my moving experience really smooth and personal to me. would recommend!
5/5
TrustpilotSteven from sheldon branch
Steven from sheldon branch Come and visit my property for valuations, he is very helpful and professional, he promised me to find my ideal house
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Burchell Edwards Ripley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ripley.
