Trusted Agent profile · Ripley

Burchell Edwards Ripley reviews

3.6

★★★★★ Good

450 reviews across 2 platforms

4 Grosvenor Road, Ripley, DE5 3JF, DE5 3JF

Burchell Edwards's office in Ripley, at 4 Grosvenor Road, is rated 3.6 out of 5 across 450 reviews on two platforms, including 208 Google reviews rated 4.5.

Google logo

4.5 / 5

208

Reviews on Google

This office

Trustpilot logo

242

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Burchell Edwards Ripley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ripley.

What do you need help with?

Reviews

Every review we hold for the Ripley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Castle Bromwich

Pleasant and friendly staff. Always there to assist when needed

Michael · 18 November 2019

1/5

Trustpilot

Half a dozen E-mails requesting …

Half a dozen E-mails requesting information on property listings not replied to once.

JF · 9 August 2017

4/5

Trustpilot

Very pleased

Vet pleased. Smooth transaction with new tenant

Caron · 18 December 2019

1/5

Google

Little good to say

Ralph · 23 September 2024

1/5

Google

Rating only, no written review.

Rick · 26 April 2024

Agent replied · 23 October 2024

Hello Rick Roll, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Paul · 27 January 2024

Agent replied · 23 October 2024

Thank you Paul for your 5* review.

1/5

Google

Rating only, no written review.

Michelle · 24 October 2023

5/5

Google

Rating only, no written review.

James · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Carol · 24 October 2023

Agent replied · 23 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service

Kathryn · 24 October 2023

5/5

Google

Nice people

Tony · 24 October 2022

4/5

Trustpilot

Very reliable and quick response

Rating only, no written review.

Baiba · 6 August 2022

5/5

Google

Rating only, no written review.

Adrienne · 10 December 2021

Agent replied · 9 December 2024

Hello, thank you so much for taking the time to review our Burchell Edwards team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.

1/5

Google

Rating only, no written review.

Joan · 24 October 2021

Agent replied · 23 October 2024

Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards

1/5

Google

Rating only, no written review.

Trevor · 24 October 2021

4/5

Google

Rating only, no written review.

Graham · 24 October 2021

5/5

Google

Rating only, no written review.

Andrew · 24 October 2021

5/5

Google

Rating only, no written review.

Keith · 24 October 2021

5/5

Google

Rating only, no written review.

Adrienne · 24 October 2021

Agent replied · 23 October 2024

Hello, thank you so much for taking the time to review our Burchell Edwards team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.

5/5

Google

Rating only, no written review.

Natures · 24 October 2021

5/5

Google

Rating only, no written review.

Chris · 24 October 2021

2/5

Google

Rating only, no written review.

Karen · 24 October 2020

Agent replied · 23 October 2024

Hello, we are very sorry to see that you believe the service of our BE team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@burchelledwards.co.uk and we can look into this further for you.

5/5

Google

Rating only, no written review.

Ben · 24 October 2020

Agent replied · 23 October 2024

Thank you so much for taking the time to leave us a five-star review.

1/5

Google

Rating only, no written review.

Rebecca · 24 October 2020

Agent replied · 23 October 2024

Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Burchell Edwards's Google reviewsLeave Burchell Edwards a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Burchell Edwards Ripley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ripley.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent