Trusted Agent profile
★★★★★
275 reviews across 1 platform
16-18 Lloyd Street, Altrincham WA14 2DE
Thornley Groves's Altrincham office at 16-18 Lloyd Street is rated 4.0 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
5/5
GoogleAll good
Dear Darren, Thank you for taking the time to leave a five star review, highlighting your experience with us. Reviews such as yours will help others in choosing their agent, so it really is appreciated. Kind regards, Customer Care Team
1/5
GoogleRating only, no written review.
Hi Laura We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. We're sorry that you feel your experience was only worth 1 star. We take on all feedback so that we can improve our services going forward so please get in touch if you would like to leave further feedback. However, we understand that because you left this review some time ago, you may not want to take this any further. If that's not the case then please get in touch with us. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Hi Anna We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. We're sorry that you feel your experience was only worth 1 star. We take on all feedback so that we can improve our services going forward so please get in touch if you would like to leave further feedback. However, we understand that because you left this review some time ago, you may not want to take this any further. If that's not the case then please get in touch with us. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Hi Cyril We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. We're sorry that you feel your experience was only worth 1 star. We take on all feedback so that we can improve our services going forward so please get in touch if you would like to leave further feedback. However, we understand that because you left this review some time ago, you may not want to take this any further. If that's not the case then please get in touch with us. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Hi Samuel We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. We're sorry that you feel your experience was only worth 1 star. We take on all feedback so that we can improve our services going forward so please get in touch if you would like to leave further feedback. However, we understand that because you left this review some time ago, you may not want to take this any further. If that's not the case then please get in touch with us. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Hi Justyna We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. We're sorry that you feel your experience was only worth 1 star. We take on all feedback so that we can improve our services going forward so please get in touch if you would like to leave further feedback. However, we understand that because you left this review some time ago, you may not want to take this any further. If that's not the case then please get in touch with us. Kind regards Customer Care Team
3/5
GoogleRating only, no written review.
Hi Nick We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. We're sorry that you feel your experience was only worth 3 star. We take on all feedback so that we can improve our services going forward so please get in touch if you would like to leave further feedback. However, we understand that because you left this review some time ago, you may not want to take this any further. If that's not the case then please get in touch with us. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Hi Ping We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great rating! We really appreciate it! Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thornley Groves's Altrincham office has 275 reviews across 1 platform: 275 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Thornley Groves is rated 4.0 out of 5 across all 275 reviews, and 4.0 out of 5 on Google from 275 reviews, checked 9 October 2026.
Thornley Groves, 16-18 Lloyd Street, Altrincham WA14 2DE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.