Trusted Agent profile · Altrincham

Jackson-Stops Hale reviews in Altrincham

4.7

★★★★★ Excellent

597 reviews across 2 platforms

174 Ashley Road, Hale, Altrincham, WA15 9SF

Part of Jackson-Stops, see every office.

Jackson-Stops's office in Altrincham, at 174 Ashley Road, is rated 4.7 out of 5 across 597 reviews on two platforms, including 104 Google reviews rated 5.0. See how it compares with other estate agents in Altrincham.

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5.0 / 5

104

Reviews on Google

This office

Trustpilot logo

493

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Altrincham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent personal service from…

Excellent personal service from Anthony. Kept us informed of progress on the house we were buying from his client. All queries sorted out quickly and efficiently. Would definitely recommend him and Jackson Stops

Beverley · 25 May 2024

Agent replied · 13 June 2024

Dear Beverley, thank you for your 5 star review and we are delighted to hear about your positive experience, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

I would give zero stars but…

I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.

M · 9 October 2022

Agent replied · 13 June 2024

Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.

1/5

Trustpilot

I would give zero stars but…

I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.

Magdalena · 9 October 2022

Agent replied · 24 December 2024

Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.

5/5

Trustpilot

Outstanding!

The service offered by Lottie and Ed was outstanding from the moment I first viewed the house they were marketing to the completion some three months later. Nothing was too much trouble, and we were in constant contact. I would recommend them without hesitation to anyone looking for the ideal estate agent in the area. Bravo!

Mr · 25 August 2022

Agent replied · 13 June 2024

Hi David, we appreciate the time you have taken to leave a review - thank you - and we are delighted that you felt our Newmarket team offered an outstanding service. Best wishes from all of us at Jackson-Stops.

5/5

Google

Anthony at Jackson Stops was very professional throughout the sale of our house, also very knowledgeable and helped the process a great deal, would definately recommend.

Neda · 29 August 2024

Agent replied · 24 August 2024

Dear Nada, thank you for your 5 star review, and we are pleased that the service you received was professional and knowledgable, and that you would recommend our services. With best wishes from everyone at Jackson-Stops Hale

5/5

Trustpilot

Fantastic Service

This was my first move out of student accomodation and Jackson-Stops was the right choice to assist in this change. I liased with Harry Payne who was very professional, extremely helpful and successfully managed to find my dream apartment. I would definitely recommend this company!

Heather · 21 July 2023

Agent replied · 13 June 2024

Dear Heather, we are delighted that you felt you made the right choice with Jackson-Stops, and that you would recommend us. With best wishes from all of us at Jackson-Stops.

5/5

Google

n my experience it’s rare for people to recommend estate/ lettings agents but every member of staff is an asset to the Jackson Stops team. Always very attentive and professional, they listened to my requirements, delivered on promises made, responding to communication quickly. Anthony and William's extensive knowledge and experience along with a willingness to advise or clarify on any issues makes the decision to use JS service easy.

Elizabeth · 18 June 2019

Agent replied · 16 June 2024

We're so pleased that you took the time to leave a review for us and that you were happy with our services. Best wishes from the team here at Jackson-Stops Hale.

5/5

Trustpilot

Fantastic team

Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience

Richard · 9 September 2024

Agent replied · 22 November 2024

Dear Richard, a wonderful five-star review - thank you! We are very pleased to hear that you could not have asked for a better experience. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thank you to Jackson-Stops for their help selling our family home.

Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.

Mrs · 25 January 2024

Agent replied · 13 June 2024

Dear Mrs M, a lovely review - thank you. It's wonderful to hear that you felt guided with our professional team. With best wishes from everyone at Jackson-Stops.

5/5

Google

n my experience it’s rare for people to recommend estate/ lettings agents but every member of staff is an asset to the Jackson Stops team. Always very attentive and professional, they listened to my requirements, delivered on promises made, responding to communication quickly. Anthony and William's extensive knowledge and experience along with a willingness to advise or clarify on any issues makes the decision to use JS service easy.

Elizabeth · 16 April 2019

Agent replied · 16 April 2026

We're so pleased that you took the time to leave a review for us and that you were happy with our services. Best wishes from the team here at Jackson-Stops Hale.

5/5

Trustpilot

11/10

Among many unresponsive and incompetent solicitors, Lottie at Jackson stops what’s the only one who answered the phone, the only one who knew what they were doing, and the one who carried all the other’s dead weight. 11/10 would recommend, I’m certain we’d have lost the house if not for Lottie’s excellent stewardship of our purchase.

Christian · 13 May 2022

Agent replied · 13 June 2024

Dear Christian, thank you for such a glowing review of Lottie at our Newmarket branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I've only got praise for Jackson-Stops

I've only got praise for Lottie and her team, they were exceptionally helpfull.

Richard · 5 July 2021

Agent replied · 13 June 2024

Dear Richard, it means a lot to our Newmarket team to see your review. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Cheveley rental

Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.

Alistair · 1 September 2023

Agent replied · 13 June 2024

Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

A well-handled sale by James and Ria

A well-handled, calm sale - thanks James and Ria.

Peter · 11 January 2022

Agent replied · 13 June 2024

Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.

5/5

Google

Excellent service, good communication throughout, top service!

Asmaa · 26 March 2025

Agent replied · 18 May 2025

Dear Asmaa, we're so pleased you experienced an excellent service with good communication, and thank you for your five-star review. With best wishes from the team at Jackson-Stops Hale.

2/5

Trustpilot

After calling and asking for more…

After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!

Sara · 19 January 2024

Agent replied · 13 June 2024

Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Sale of my cottage

Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.

Jennifer · 24 April 2024

Agent replied · 13 June 2024

Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.

5/5

Google

Lucy and Anthony went above and beyond my expectations for service. At all times they were thoroughly professional, yet at the same time friendly and supportive. Lucy kept me up to date at all times and communication was excellent. Would definitely recommend.

Jill · 16 April 2021

5/5

Trustpilot

Will (Lettings) has been my agent for a…

Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.

Mrs · 8 February 2024

Agent replied · 13 June 2024

Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

They accomodate me well and very…

They accomodate me well and very helpful on me, they answer my question as much as they can

Angelo · 3 October 2024

Agent replied · 22 November 2024

Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great Service

I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.

Jod · 22 March 2023

Agent replied · 13 June 2024

Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Excellent, Friendly and Reliable Agents

I could not have asked for more from the Jackson-Stops Burford office. From a conversation with Nathan about putting our house on the market, through to valuation, virtual tours, and a very good offer, all in an extremely short period of time. The whole process has been seamless. I cannot recommend highly enough. Thank you to you all.

Maria · 21 February 2021

Agent replied · 13 June 2024

Dear Maria, thank you for your glowing review of our Burford branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

5 star service!

I would most definitely recommend Jackson stops to anyone looking to move! Moving houses is so stressful however the agents at Jackson stops made it really easy and were so helpful every step of the way! The service definitely deserves 5 stars! Thank you Jon for all your help!!

Tania · 1 February 2018

5/5

Trustpilot

We reported a fault with a plug in the…

We reported a fault with a plug in the downstairs loo and Rhian dealt with the matter quickly and efficiently. The plumber attended at our convenience and Rhian ensured we were kept in the loop.

Ros · 23 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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