5/5
GoogleHouse sold quickly at a good price
Agent replied · 25 August 2024
Dear Susan, thank you so much for taking the time to leave RMS Alnwick your 5*s! We're thrilled we were able to get you the best price for your property and a quick sale.
Trusted Agent profile · Alnwick
Rook Matthews Sayer Alnwick reviews
★★★★★
637 reviews across 2 platforms
5 Market Street, Alnwick, NE66 1SS
Rook Matthews Sayer's office in Alnwick, at 5 Market Street, is rated 4.8 out of 5 across 637 reviews on two platforms, including 70 Google reviews rated 4.7.
Reviews
Every review we hold for the Alnwick office, from every platform, shown as written. First names only.
Google5/5
TrustpilotA real estate agent who works perfectly…
A real estate agent who works perfectly in ever way.Thank you Rook Mathew's sayer Newcastle-Fenham
Agent replied · 17 June 2024
Dear Mr Ucar, thank you so much for your 5* review for RMS Fenham.
5/5
TrustpilotRook Matthews sayer Ryton
Rook Matthews sayer RytonThank you for your professional service and advise on getting the house at the price we are paying Kind regards David and Patricia Rocks
Agent replied · 17 June 2024
Wow, thank you David! Lovely to receive 5 shiny stars!
5/5
TrustpilotGreat service
I've correspondended recently with Cristy at the Jesmond branch. She has been very knowledgeable, courteous, and prompt with any queries
Agent replied · 17 June 2024
Dear Kevin, thank you for leaving a lovely review for Cristy, great to hear that she was very proactive!
5/5
TrustpilotPonteland branch
Great service from Barbara and Sian at Ponteland branch.Friendly, approachable and professional.
Agent replied · 17 June 2024
Thank you Mrs Wallace for taking the time to leave this five star review for RMS Ponteland.
5/5
GoogleWe received a wonderful, warm and helpful service. They made it incredibly easy and smooth from viewing a property to renting it. I could not recommend more. Thank you, Tom & Katie
Agent replied · 25 August 2024
Thank you so much for the very kind review - it is much appreciated
5/5
TrustpilotFantastic service from Alistair
Fantastic service from Alistair, helped us with the whole process of renewing our mortgage.
Agent replied · 17 June 2024
Dear Joanne, thank you so much for taking the time to leave this lovely review for Alistair.
5/5
TrustpilotProfessional
Professional, personable and incredibly well managed sale of my property. Would recommend to everyone.
Agent replied · 17 June 2024
Dear Andy, we believe you sold through our Gosforth branch and would like to thank you for firstly using our service and also leaving this wonderful 5* review. We're delighted you would recommend us.
5/5
TrustpilotHigly Recommended
Higly Recommended. Selling our Cafe with RMS was a great experience, great customer service from start to finish. THANK YOU.
Agent replied · 17 June 2024
Good afternoon, thank you very much for taking the time to leave our commercial team 5 shiny stars. We're so glad Michael and his team were able to achieve you a selling price you were happy with. Many thanks again!
5/5
TrustpilotGreat Mortgage advice
Great advice and service during my recent house purchase. Would definately use again.
Agent replied · 17 June 2024
Dear Phil, thank you so much for taking the time to leave a 5 star review. We believe your review is for Alistair Bowman who is our Mortgage advisor from RMS Ashington and we're thrilled you would use our services again.
5/5
TrustpilotGreat understanding in a difficult…
Great understanding in a difficult year,Gordon above and beyond,Michael understood what was required and both always kept in touch when needed.Very professional
Agent replied · 17 June 2024
Dear Michelle, thank you for leaving our commercial team and specifically Michael & Gordon five stars and an excellent review. We're very happy to have been able to provide you with very professional service. Thank you again
5/5
GoogleAlways amazing customer service. They have provided me with amazing support through multiple sales/purchases and I will continue to use them in the future!
Agent replied · 25 August 2024
Hi Helen, Thank you so much for your review and your positive feedback. it really is most appreciated. Thank you
5/5
TrustpilotThank you for all your help Alistair…
Thank you for all your help Alistair Bowman!! Top Jobb
Agent replied · 17 June 2024
Dear Sebastian, thank you so much for taking the time to leave this 5* review for our mortgage advisor Alistair.
5/5
TrustpilotI can recommend RMS to get the job done…
I can recommend RMS to get the job done professionally and efficiently. Thanks to all.
Agent replied · 17 June 2024
Hi Phillip, thank you for your lovely review, 5 stars and recommendation!
1/5
GoogleNot great ... Could not find anything I was looking for and it was hard work using their website
Agent replied · 25 August 2024
Dear Vincent, We’re sorry you were unable to find the information you were looking for when navigating through our website. We do have a chat option online to help facilitate users, additionally our staff would be able to help with queries via email or phone at all 16 of our branches. If there is anything else we can help you with please feel free to email marketing@rmsestateagents.co.uk.
5/5
TrustpilotEfficient and Welcoming
Fast, efficient service and a nice welcome at the new flat.
Agent replied · 17 June 2024
Dear James, thank you for the 5* review! We'd love to know which branch this was for if you could find the time to email us at marketing@rmsestateagents.co.uk
5/5
TrustpilotFenham Branch
Excellent service from the knowledgeable and helpful staff at Fenham branch
Agent replied · 17 June 2024
Dear Judith, thank you so much for the fantastic 5* review for RMS Fenham branch.
5/5
TrustpilotPleased with overall service received…
Pleased with overall service received from RMS the team were very helpful and professional throughout all aspects of the sale
Agent replied · 17 June 2024
Hi John, thank you ever so much for taking the time to write such a kind. It was a pleasure to read.
5/5
TrustpilotExcellent Service
Rook Matthews Sayer sold my holiday home in Beanell, very friendly staff and excellent customer service. Could not recommend enough.
Agent replied · 17 June 2024
Hi Stephen, thank you for taking the time to leave us 5 stars and a review. We very much appreciate it and hope you're staying safe in times like these.
5/5
TrustpilotVery professional and highly trained…
Very professional and highly trained people.
Agent replied · 17 June 2024
Thanks for the 5*s Saki, we really really appreciate it!
5/5
TrustpilotFrom the outset of the process RMS kept…
From the outset of the process RMS kept us regularly updated which allowed us to progress the sale
Agent replied · 17 June 2024
Thank you for great feedback, it really means a lot.
5/5
TrustpilotLetting
Fantastic agency to let my flat.They were really helpful even out ofhours. I would definitely recommend it.
Agent replied · 17 June 2024
Dear Bianca, thank you for leaving our lettings team a lovely review. I am glad our contractors were able to assist you fully during an out of hours emergency call out. Thank you for the future recommendation, it really is appreciated.
5/5
TrustpilotHad a fantastic experience with…
Had a fantastic experience with Danielle - best estate agent to work with in the north east!
Agent replied · 17 June 2024
Dear Joel, thank you for your kind words about Danielle and your 5 star review, it's lovely to read such nice words!
5/5
TrustpilotVery helpful and supportive in letting
Very helpful and supportive in letting. Nothing was too much trouble for Gordon in dealing with this.
Agent replied · 17 June 2024
Thank you for the great feedback, it really means a lot.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
