5/5
Savidge and brown is THE place to go to for the finest estate agent experience.
Agent replied · 24 August 2024
Thanks for the five-star review.
Trusted Agent profile · Alfreton
★★★★★
146 reviews across 2 platforms
4 King Street, Alfreton, DE55 7AG
Savidge and Brown's office in Alfreton, at 4 King Street, is rated 3.9 out of 5 across 146 reviews on two platforms, including 144 Google reviews rated 3.9.
Every review we hold for the Alfreton office, from every platform, shown as written. First names only.
5/5
Savidge and brown is THE place to go to for the finest estate agent experience.
Thanks for the five-star review.
5/5
Fantastic customer service.
Thank You very much for your comment. It does mean a lot to the team.
5/5
Excellent professional service from Paul, Robert and Tina. Great communication and information throughout the sale process. Thank you.
We really appreciate your kind words and 5 stars rating. Thank you for your business and kind review of our service it means a lot to the team. All the best for the future from all of us.
1/5
Didn't even know that a new house had an energy performance certificate. Tried charging for one
We are aware that new houses have an EPC and your free valuation follow up email was a standard letter as discussed. This informs clients that we can arrange an EPC on their behalf if required, we have not invoiced or tired to charge for this service as it was a free valuation.
1/5
Very poor. Quick to charge and make demands, but no help at all when a problem arose. Would not even rate 1 star.
Thank you for your comments. When you left the property a deduction had to be made for the decorating out of your bond. The bond was then sent to you quickly. I have looked at your history and can only find that the lettings team have responded quickly to any problems that you have reported. Sorry to hear you were not happy.
5/5
This is the best and most helpful and friendly estate agents in Derbyshire. Selling buying or renting. Please give them a try
Thank You for your comment it means alot. We will always try and help people achieve their goals.
1/5
The lettings department is awful well one bloke called Chris. Mark and the rest of the team are great.
I am sorry you did not get the answer you wanted and it took some time. I hope I have explained the situation with your application fully over the phone today and wish you all the best for the future. Thank You.
5/5
They are amazing, can’t put it into words they were super helpful with me cans ask for anyone better
Thank you for your comment, it does really mean a lot to us. Keep Safe.
4/5
Efficient and do a good job renting out properties.
Thank you for your kind feedback
5/5
Good service! Thanks in particular to Paul for his help!PositiveResponsiveness, Quality, Professionalism
Thank You for your kind words. Paul and his team do work very hard to make things happen. Keep Safe.
5/5
Great Customer Service, Very Helpful and friendly, affordable propertys of quality.
Thank You & Merry Christmas from all the Staff at Richard Savidge.
5/5
Very professional and prompt service
Thank You for your kind words. The team at Richard Savidge do work hard for you. Keep Safe.
1/5
Money driven estate agents, customer care does not exist
We are really sorry you feel like this as we do care about our customers and i am not sure what you mean about money driven estate agent. Keep Safe.
5/5
Very helpful informative staff, very smooth transaction when looking to rent
Thank You for your comments. It means a lot to all of us.
5/5
Brilliant people to deal with and very helpful
Thank You so much it means a lot. Take Care Richard Savidge
5/5
Would highly recommend
Thank you for your kind words. Richard Savidge 2010 Ltd
5/5
Excellent service throughout these difficult times
Many thanks Kevin for your kind words. All our staff are trying their best to continue our high standards of service whilst keeping everybody safe. All the best and stay safe.
1/5
Absolutely disgusting treatment. I had 2 viewings today do took unpaid day off work to attend. They did not turn up and when I rang them they said both were cancelled. No one thought to inform me at all. Totally unprofessional.
1/5
So many hidden charges...they've even charged £30 to do the inspection for moving out. Don't sort out any repairs yet expect you to have pay to have carpets professionally cleaned. Didn't sort our drug users in flats below. DO NOT USE.
4/5
Had no problems, friendly helpful staff
Thank You for your comment we do try very hard to help our tenants.
1/5
Left my phone number twice about a property was told I'd get a call back. Never got the phone call back
1/5
Crap will not sort out repair's . They do house inspection which I don see the point of. They just want your money' stay away.
5/5
Great little town theatre. Always enjoy the shows here and the staff are always friendly.
5/5
Excellent service
Thanks for your lovely five star review it really does mean a lot to our team. All the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savidge and Brown's Alfreton office has 146 reviews across two platforms: 144 on Google, 2 on Facebook.
Savidge and Brown Alfreton is rated 3.9 out of 5 across all 146 reviews, and 3.9 out of 5 on Google from 144 reviews.
Savidge and Brown Alfreton, 4 King Street, Alfreton, DE55 7AG.