Hall & Benson Alfreton reviews

★★★★★ 5/5

Google

We had a great experience with Hall and Benson. Chris was fantastic and went above and beyond to make the process as easy as possible for us. He took the time to answer all our queries (there were a lot as we are first-time buyers and knew nothing about the process), and made sure to keep us updated regularly. After our first appointment with Chris, we felt at ease, and far more relaxed as he took the time to explain everything in detail. We are now a month away from completion and can't thank him enough!

Laighton · 22 September 2024

★★★★★ 5/5

Google

When we thought we would never get a mortgage Chris from hall & Benson Alfreton branch proved us wrong we are now in process of purchasing our home we can't thank him enough he is very helpful and very explanatory fantastic communication highly recommended and so are all the staff in the Alfreton branch 👏 so thanks again kind regards yours thankfully Shane n deb's

Shane · 10 June 2026

★★★★★ 5/5

Google

Chris was a huge help. So informative and made it a lot easier for my partner and I. Genuine, nice guy also which made the whole process pleasant.

Brad · 17 March 2026

★★★★★ 5/5

Google

Very professional and the team were helpful throughout the process, special thanks to Carly, Katie, Matt and Chris for spending time going through the process with us

Julie · 17 March 2026

★★★★★ 5/5

Google

Matthew and Hannah were so friendly and helpful. It was a lovely experience to be able to make an offer and have it accepted with 24 hours and 2 days later everything passed over to solicitors. I couldn't have asked for better …

Janine · 10 October 2025

★★★★★ 5/5

Google

Making an appointment with Mortgage Advisor Chris Astill was one of the best decisions I have made as a First Time Buyer. He patiently explained the entire process to me and answered all of my questions and queries about the different options available. Chris kept in regular contact and provided really useful updates as I moved through the process. Thanks to Chris I secured an offer on a great mortgage product that I would not have been able to secure had I approached the lenders directly. Chris, it has been a pleasure and thanks very much!

Stephen · 25 May 2024

★★★★★ 5/5

Google

Dealt with Matthew at Hall and Benson, as he was very proactive in wanting to market our house, despite us already having a possible private buyer. Flawless, quick service and very responsive to any queries. I’d have no hesitation in …

Mark · 10 October 2025

★★★★★ 5/5

Google

Using Hall and Benson (Alfreton office) to sell our property and the process has been seamless, so easy due to the very helpful staff. Thank you to Matthew Watson who gave us all the information we needed and has continued to be a great help with getting in touch with solicitors/surveyors etc. Great service all round! Highly recommend

Hannah · 3 April 2025

★★★★★ 5/5

Google

Well today I collect the keys for our new adventure! I'm nervous to say the least but all I can say is the team at Hall & Benson Alfreton have made the whole experience so much more pleasurable! A big shout out to Chris Astill especially, he was always on the end of the phone no matter how much I needed him. He always explained everything to me & kept me updated & if he couldn't he would always go away & find the answers. He was my Estate Agent & Mortgage Broker & it was so much easier having everything under one roof. And right at the last minute he saved us money on our mortgage as the interest rates had dropped since we first applied! Don't get me wrong it is still a very stressful thing buying a house so to have a team on your side & help as much as possible definitely made a huge difference for a working mum! Thanks guys.

Jo · 25 April 2024

★★★★★ 5/5

Google

I recently sold my house through Hall and Benson. They are a really friendly team and happy to talk about any concerns. Katie and Matthew were particularly helpful to me but a great team in general.

Anita · 15 November 2025

★★★★★ 5/5

Google

Chris was great, very knowledgeable and took time to explain the different mortgages on offer.

James · 10 May 2026

★★★★★ 5/5

Google

Natalie and her team have made the process very enjoyable. It's been a very personal service they have given and would 100 percent recommend them. Everything they've done has been done exactly to plan and even before we've expected them. Couldn't be happier. Thank you guys! We would also like to add, we had a mortgage appointment this week with Chris, and we were very happy with the whole service. He explained and broke down everything carefully to make sure we understood all our options, which we were very grateful for. He gave impartial advice and made us feel really comfortable. Thanks Chris!

Naomi · 26 January 2024

★★★★★ 5/5

Google

Despite calling from the USA and having a more difficult than normal situation to deal with, I have been talking to and dealing with Matt at the Alfreton branch and he has been absolutely fantastic every time I have spoken to him. He has been very knowledgeable and given me guidance and advice on what steps to take next and even who I need to talk to in order to get everything moving as efficiently as possible. Big kudos to Matt and all the help and advice he has given me for the past month or so! Thank you!

Shane · 10 November 2025

★★★★★ 5/5

Google

I have just completed on two properties we have sold through Hall & Benson in Alfreton. I have received excellent service from these. Matthew did a great sales job finding buyers and then the rest of the process got handed over to Sara who is great at communicating between me and the buyers. All in all a smooth process and I’m pleased to have completed on both properties simultaneously.

Melanie · 17 January 2026

★★★★★ 5/5

Google

Our details were passed on to Chris regarding our mortgage after our previous mortgage advisor left. Chris was very helpful, informative and answered any questions we had in a timely manner, making the whole process as hassle free as possible. I would definitely recommend Chris to other people.

Max · 2 April 2025

★★★★★ 5/5

Google

The service has been amazing. Carly, Katie and Karen have helped the whole way through. Very impressed with the service and help they have provided! I would defiantly use them again in the future and refer to everyone. Kind Regards, Charlie

Charlie · 10 August 2026

★★★★★ 5/5

Google

I have my house on the market with Hall and Benson and the team are really helpful. I’m fully reassured by the manager Katie and her team. Katie is very attentive and knowledgeable. Matt is great at communication and keeps me updated. Chris is very experienced and certainly gives great mortgage advice. Thanks team, I’d highly recommend you!

Tom · 27 October 2024

★★★★★ 5/5

Google

Sold within 24 hours at the full asking price just shows how professional and knowledgeable Matthew Watson, his colleagues Karen and Katie and the rest of the team at Hall and Benson Alfreton are. The right property details, the right asking price and the right contacts all need to come together to get a sale over the line and this team got it so right. Would heartily recommend to anyone wanting to sell their property by using such a great service.

Geoff · 3 September 2025

★★★★★ 1/5

Google

I have requested on four separate occasions to be removed from this company’s call and email distribution lists. Despite these requests, I continue to receive both phone calls and emails. Based on this experience, I would advise others to proceed with caution. Repeated contact after clear requests for removal raises concerns about how customer data and communication preferences are being managed.

Becky · 17 February 2026

★★★★★ 5/5

Google

Matt delivered exceptional customer service on our behalf during the recent sale and purchase of our properties. He went above and beyond and exceeded our expectations and can be relied upon to get things moving. We would highly recommend him. Brian &Jacquie

Brian · 27 March 2026

★★★★★ 5/5

Google

Met with Natelie for a house valuation, what a very pleasant knowledgeable young lady, so impressed with the service so far, emails and contacts even in the morning of the valuation, very happy with Natelie and her team so far, would be very happy to put our property in their safe hands 👍 …

Gary · 25 February 2024

★★★★★ 5/5

Google

Chris Astill has been fantastic in helping me with my application. Thank you.

Fay · 8 August 2025

★★★★★ 5/5

Google

Hall and benson i dealt with katie and Matthew both where very good at there job excellent service from both of them nice people would recommend them any questions I had would be dealt with promptly couldn't have asked for a better service would use again if needed to thanks again

GILLIAN · 10 November 2025

★★★★★ 5/5

Google

hall and benson have helped me buy my first house chris the mortgage advisor has been very informative and helpful and katie mathew and lucy have been easy to deal with and very professional to start to finish. i would recommend hall and benson to anyone looking to buy and sell.

Callum · 8 November 2025