Trusted Agent profile · Aldershot, Surrey
★★★★★
312 reviews across 1 platform
167 Victoria Road, Aldershot, Surrey, GU11 1JU
Part of Romans, see every office.
Romans's office in Aldershot, Surrey, at 167 Victoria Road, is rated 4.5 out of 5 across 312 reviews on 1 platform, including 312 Google reviews rated 4.5.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
GoogleIts been a wonderful experience with the Romans letting agency and a smooth journey so far with the team. ThanksPositiveQuality, Professionalism
Dear, Lynda Osagie, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleAs a 1st time private renter everything from start to finish was made clear and easy to understand. Would definitely recommend.PositiveProfessionalism
Dear Jay Reast, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI 1st bought my house from the Aldershot branch and the young man who showed me the property was polite and allowed me to make my own decision on the purchase. I returned to them 7 years later to sell the house and have not been disappointed. From start of the process to money transfer only 11 weeks. Thank you all. Sarah Holgate
5/5
GoogleWe are happy with our experience with the agency, Romans. They are doing a great job. We will chose them always and will advice our friends to chose them, too.
Hi Mike Thank you for the recent 5 star review of our Aldershot branch. It is very pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
GoogleFantastic experience with Romans Aldershot, Daniel Hill gained my trust and confidence straight away with his honest advise and engaging personality, this was further cemented when he delivered on his promise and got me the price I needed and a buyer in a week! Couldn’t recommend Romans enough from the sales guys and support to the move managers - seamless and professional.
5/5
GoogleVery happy with them. They reply very quickly and very efficient in whatever we ask. Overall great service! Thanks!
Dear Mala Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic experience with Romans Aldershot, Daniel Hill gained my trust and confidence straight away with his honest advise and engaging personality, this was further cemented when he delivered on his promise and got me the price I needed and a buyer in a week! Couldn’t recommend Romans enough from the sales guys and support to the move managers - seamless and professional.
5/5
GoogleVery Good professional service.
Dear Douglas Mcnab Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had a lovely and professional visit from Jo the property inspector, thank you Jo!
Dear Charlie Kelly, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery professional and helpful team, great customer service and support was offered to us throughout the whole process.PositiveResponsiveness, Professionalism
Hi Bozena Bobowska, Thank you for taking the time to review your recent experience with our Romans Estate Agents Aldershot branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI was selling my property during a difficult time in the market. The support and advice from Romans team was excellent. I was always advised in good time of viewings and always received feedback within a couple of days. The staff were always friendly and supportive. I would certainly recommend them to anyone considering selling their property.
1/5
GoogleBeyond awful. Never EVER again. I believe for this company to become successful, all current staff will need to be sacked and new staff employed.
Thank you for your comment and I apologise for any problems you may have experienced. Please contact me directly as I would like to attempt to resolve this with you directly. Ensuring our customers have a good experience with Romans is important to me, my team and to the Romans Group. My contact details are roneill@romans.co.uk or 01276 601646 Kind regards, Richard O'Neill Regional Lettings Director
1/5
GoogleAbsolutely terrible service all the way through. Wasted our money and our time. Lost £500 to these prats and three lots of £80 train fares for meetings they and the landlord insisted on having. Only go to Romans if you have money to waste for nothing. Complained to head office about this branch service and nothing done.
5/5
GoogleJonathan Stanton dealt with my property sale and property purchase we found him to be very professional and very friendly we can't thank him enough for all the hard work he put in to achieving our purchase on our dream property and would highly recommend to anybody wishing to buy or sell a home
5/5
GoogleVery professional and helpful team, great customer service and support was offered to us throughout the whole process.
Hi Bozena Bobowska, Thank you for taking the time to review your recent experience with our Romans Estate Agents Aldershot branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleVery good service from Scott and Sasha in a difficult market. Lots of good honest and realistic advice provided though out.
Hi Andrew Thank you for your recent review and kind comments about Scott and Sasha. We will be sure to pass these on and are pleased we could provide you with a good service. Kind regards Romans
5/5
GoogleI would highly recommend using Romans (Aldershot) . Daniel Hill the assistant manager was great fun to work with but at the same also very professional. Sasha & Holly make up a great team! Brilliant work by them to sell our home in a very tough market! Andrew Charters , Tongham.
5/5
GoogleRomans Aldershot have been great from the first phone call, right through to completion. Daniel Hill and the rest of the team showed huge commitment in getting our house sold quickly to enable us to purchase the house we wanted! I strongly recommend Romans to anyone buying or selling.
5/5
GoogleAny and all issues with the property that I've reported have been dealt with professionally and swiftly.
Hi Matt. Thank you for taking the time to review your recent experience with our Aldershot office. We are glad to hear team could provide you with a positive experience. We hope to be of assistance again in the future. Kind regards Romans
5/5
GoogleGood service overall.
Dear Phumelele, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHuge thanks to the team at Aldershot. Scott your advice was so helpfull. Thankyou
Thank you very much for your positive review of the Aldershot branch, we are so pleased that our advice was helpful in helping secure your new home and we hope you enjoy living there! Scott Caudwell Senior Manager- Romans
5/5
GoogleLet my property in just a few days. Excellent service from start to finish.
Hi Chris Thanks for taking the time to let us know how we did and glad you had such a positive experience. We hope to be of service to you again in the future. Kind regards Romans
5/5
GoogleLovely place to visit. Lots of birds.
Hello Christine Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleThe team have been great throughout the process for both selling and letting my property - they are very professional and efficient! I am very impressed with their in house solicitors Manor Hall Law. I would certainly recommend Romans and would use them again.
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