Trusted Agent profile · Aldershot
★★★★★
1,757 reviews across 2 platforms
175 Victoria Road, Aldershot, GU11 1JU
Prospect Estate Agency's office in Aldershot, at 175 Victoria Road, is rated 4.7 out of 5 across 1,757 reviews on two platforms, including 184 Google reviews rated 4.8.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotI have been pleased with experience…
I have been pleased with experience dealing with Prospect. Cameron from Bracknell branch was very friendly and informative on viewings and Aimee has been very helpful and prompt in her communication.
5/5
TrustpilotSasha was an absolute joy to work with.
Sasha was an absolute joy to work with.Extremely efficient, courteous and very professional . Will definitely be wanting to use Sasha for all my properties going forward. Thank you !
5/5
TrustpilotProspect agency provided an excellent…
Prospect agency provided an excellent service.Both Beth and Paul’s communication and attention to detail was brilliant.Thanks Kam and Angela
5/5
Trustpilot10/10 Service from Charlotte
By far the best service one could’ve wished for, so if you are thinking about buying or renting your next home? I’d definitely give them a chance.Can’t fault them at all, really impressed from start to finish with the customer service and support!Will happily use them again in the future
5/5
Trustpilot10/10 AMAZING!!
Angel is great always giving us weekly updates and sending us properties before they go online !! highly recommended.
5/5
TrustpilotThe customer experience we received was outstanding…
The customer experience we received from all members of the Warfield estate agent team was outstanding. They were instrumental in helping us find our dream home, their communication was great and they were extremely helpful and patient when we had some challenges to work through. We would thoroughly recommend using them
5/5
TrustpilotAgnese has been amazing
I have been very satisfied with my property manager Agnese Rees. Ever since she had been appointed as my property manager she had always been polite, friendly, professional, highly responsive (even during out-of-office hours) and has truly given her best to find the best solution to any given issue at hand within a reasonable time frame. A property manager who honestly cares about the tenant and goes well above and beyond to help with tenancy issues.
1/5
TrustpilotMarketed my property without permission
Prospect estate agents approached me about selling my property as they had someone looking for a property like mine in that area. They came and valued my property on a Saturday. They gave me an agreeable valuation. I then enquired about their fees the following week and found them to be extortionate. I politely declined their services by email. An email they ignored (professional). I went with a much more friendly, reasonably priced agent and got my property on the market. When I was looking online for my advert that the current agent had produced I realised Prospect had marketed my property WITHOUT instruction at 10% lower than the price they said I should be selling my property for. They just took it upon themselves to market my property. Clearly an illegal move. I have been in contact with the office asking for the head offices details multiple times and they ignored me. No apology. I will be taking this further. Avoid these money grabbing cow boys.
5/5
TrustpilotGreat Service
Sasha is wonderful and is always professional. I have been very happy with the service. Thanks again, Sasha!
5/5
GoogleProspect is very professional estate agents in Aldershot. Thank you so much Natasha.
5/5
TrustpilotToby Herman
Toby Herman - Prospect - Reading was very cordial and helpful with arranging viewing. good communication.
5/5
TrustpilotSasha was on the ball with everything
Sasha was on the ball with everything. Could not fault their professionalism. Always came back with an answer to all my questions. Nice one Sasha keep it up.
5/5
TrustpilotGreat experience as whole
Great experience as whole. Natasha showed us round and gave us all the information needed and answered all questions asked! Would highly recommend if you’re looking to buy or rent.
Thank you for your 5* review, Tori.
5/5
TrustpilotBeckie Baxter
We have been absolutely thrilled with such a great service that Beckie Baxter provided. She has been absolutely brilliant and what a great asset to the team she has been at Prospect Lettings. She has responded to every question with a prompt response and professionalism. I have only very high review for Beckie. She is undoubtedly a truly great asset at Prospect Team. Many could follow by her professional example.
5/5
TrustpilotExcellent communications
Sasha is a pleasure to deal with and extremely efficient in her communications. When a problem arose she dealt with the matter very professionally and empathetically.Would recommend without hesitation.
5/5
TrustpilotExcellent service
Beth was one of the loveliest people I’ve ever encountered. An absolute delight throughout, all round a great experience and super helpful. Thanks Beth! Keep up the good work.
5/5
TrustpilotBeth and Michael have been superb
Beth and Michael have been superb. Whenever I spoke with them, they had their finger on the pulse and knew exactly what was going on with the sale of our property. The sale went very smoothly and I am quite sure it was down to their hard work.A huge “thank you” to both of you.
5/5
TrustpilotThank you Beth
Thank you Beth! Very attentive and made sure we had a smooth experience from enquiry to contract signing.
5/5
Trustpilot1 Il Libro Court Renting review
Stefano was very helpful and guided my wife and I through the process very efficiently and effectively.
4/5
TrustpilotVery professional
I have been renting a large family house using Prospects. Sasha was very professional and always had an answer to my different questions, thanks a lot!
5/5
TrustpilotDealing with Prospects have been really…
Dealing with Prospects have been really rewarding. Especially working with Agnese Rees has been wonderful. Highly recommend for anyone looking for a house to let.
2/5
TrustpilotAverage service!
Had very good service from prospect when I was viewing the property and when I accepted to move in with references and setting things up. Since I have moved into the property I have had very poor service by the prospect in dealing with issues I had raised before moving into the property. Only a few issue had been dealt with and I am still waiting on confirmation for when the other issues will be resolved.
5/5
TrustpilotMostly dealt with Aimee and Callum but…
Mostly dealt with Aimee and Callum but the team on the whole was so helpful right the way through! Highly recommend going through these guys. 5 stars from me
5/5
TrustpilotKurt was really helpful at getting our…
Kurt was really helpful at getting our foot in the door with our prospective property. Easy to get hold off, great service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aldershot.
