Trusted Agent profile Β· Aldershot Β· Surrey

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Martin & Co Aldershot reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

370 reviews across 4 platforms

173 Victoria Road, Aldershot, Surrey, GU11 1JU

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Martin & Co's office in Aldershot, Surrey, at 173 Victoria Road, is rated 4.6 out of 5 across 370 reviews on four platforms, including 171 Google reviews rated 4.4.

Google logo

4.4 / 5

171

Reviews on Google

This office

Facebook logo

4.6 / 5

28

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Trustpilot logo

170

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Aldershot

We are proud to serve the communities of Aldershot and surrounding area providing expert advice and support across all areas of the property market. Directors Richard Oldaker and James Wiggins co-founded Martin & Co Aldershot in 2009. Richard has over 18 years of experience in property and has authored a book on the industry. Both Richard and James are passionate providing customers the very best support with all of their property needs. Aldershot is a hugely popular location for commuters, as it's only one hour's drive from South West of London and offers good motorway links and a mainline train station to the Capital. The dedicated team at Martin & Co Aldershot is able to advise on all aspects of sales, lettings and property management, and together they ensure each and every individual receives a tailor-made service to suit their precise needs. If you're looking for a home to buy in the area or have a property to sell, please do get in touch with a member of our team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Aldershot on 01252 311974

Reviews

Every review we hold for the Aldershot office, from every platform, shown as written. First names only.

5/5

Google

From start to finish, Martin and Co were flawless and efficient with how they handled the let and the time frame in which it was executed. My friend recently became a council tenant owing to his disability and quite honestly most letting agents we approached just shut him down. Jacob showed him his property of interest without any hesitation. He contacted him afterwards, as he said he would, and when the offer was accepted by the landlord- he kept him updated at all times throughout. There was a bit of a kerfuffle with misinformation from the council which involved Richard dealing with part of the let and he too just effortlessly got this over the line. At times we also spoke with Muhammad at the office and everyone throughout the process was polite and helpful. They truly provided a caring and efficient service. Thank you so much for your understanding as your open mind saved my friend becoming homeless. πŸ™πŸ»

Simi Β· 29 June 2024

5/5

Google

I purchased a property via Martin & Co. The team has been nothing but supportive, kind and understanding through the whole process. It was a special privilege to work with Emmanuel Kastis specifically. No questions went unanswered, and no …

Abbas Β· 22 February 2026

Agent replied Β· 13 April 2026

Thanks Abbas, so glad we got there in the end! I hope you and your family enjoy the house.

5/5

Google

Emmanuel kept in contact throughout the whole process and helped me understand each step. Overall easy to work with would recommend!

Sarah Β· 13 March 2026

1/5

Google

We had booking with these guys and went to view a property on 12th Feb in Aldershot where the agent jamie who was showing us property told us we can park on the estate where property was. We did as he said, viewed property and now we got a parking ticket. On contacting martin and co about the ticket we been told that its our responsibility that we have to pay the fine because there was sign all over development and we are responsible where we park the car. I was forced to pay the fine. I would like to inform all buyers and sellers please do not go forward with this company. That was a very bad business. Tricking people. The whole company should be ashamed.

Amrish Β· 25 April 2020

Agent replied

Dear Amrish, Thank you for your review. As you know, Jamie completely refutes your claim. You arrived at the property early before Jamie had got there and, unbeknown to Jamie at the time, had already parked your vehicle in a permit holders space, despite there being signs everywhere saying "Permit Parking Only". It was only after you informed us that you had received a ticket in the post that we became aware. We did offer at the time to pay 50% of the ticket value as a gesture of good will but did not hear back from you making this review all the more surprising. Kind Regards, James Wiggins Director 01252 311974

5/5

Trustpilot

Katie has been extremely helpful…

Katie has been extremely helpful professional and patient. I have no hesitation in knowing that I can call or email and Katie will deal with any issues regardless of whether they are big or small in the same professional and understanding manner. Katie will always find a way to get things done as quickly as possible and will always be considerate around ensuring that we are impacted as minimally as possibly.

Carl Β· 24 July 2024

5/5

Google

Ellie and Emmanuel in the sales team have been absolutely fantastic while helping my partner and me search for a property to buy. They’ve been knowledgeable, proactive, and genuinely supportive throughout the process, always keeping us …

Shannon Β· 22 February 2026

Agent replied Β· 13 April 2026

Thank so much Shannon & Richard!

5/5

Trustpilot

We had excellent service from James and…

We had excellent service from James and all his colleagues at Martins in Aldershot. They were so efficient - all phone calls promptly answered, information shared with the team so anyone could tell us the latest news about our house sale, and information passed on to us at the earliest opportunity. They were also a very friendly and helpful group of people and although our sale took longer and was more complex than expected, they maintained a cheerful yet professional approach throughout.

Margaret Β· 12 October 2018

Agent replied

Dear Margaret,Thank you for taking the time to leave a review, we will make sure your comments are passed onto James and the team. All the best!

5/5

Trustpilot

Great service would highly recommend

Where do I start Sam was very helpful from the start right to the end. He done everything he could to help us and beyond. We viewed the flat and it excelled our expectations. it’s perfect for us two and after just 2 weeks we’re in and are just finishing bringing our belongings in I was recommended Martin and co by a friend and definitely recommend this company to anyone who is looking to buy or rent very friendly and helpful. Cheers guys from max and Laura

Max Β· 27 September 2018

Agent replied

Dear Max,Thanks for taking the time to leave a review and your kind comments, we will make sure they are passed onto Sam. We hope you enjoy your new home, you know where we are if you need us.All the best.

5/5

Trustpilot

First Class Service

Having experienced some high pressured sales techniques from other agents, I was extremely reassured with the service I have had from James, Toby & Shannon at Martin & Co. Shannon in particular has been such a lovely person to deal with, including making friends with my dog, so that viewings could still take place when I was unable to take time off work. My house was sold within 2 weeks of going on the market! I would 100% recommend Martin & Co based on my experience.

Tracy Β· 30 August 2018

Agent replied

Dear Tracy,Thank you very much for taking the time to leave a review and for giving us such positive feedback!

5/5

Trustpilot

The Best Experience Possible

I contacted Shannon Gill to view a couple of properties I saw for sale through Martin & Co. The purchase of the property we were supposed to be buying fell through the day of exchange. Myself and my husband were in a panic that we would be homeless as ours had already sold. Shannon was amazing. She calmed us down, and found us our dream home. She has gone above and beyond what I expected. She was extremely quick in putting our offer in, and got us the best deal as quickly as possible. She has restored my faith in estate agents after having serious problems with another local agent. She is an asset to the company she works for, and I can’t thank her enough!!!

Freddie Β· 9 July 2018

Agent replied

Dear Freddie,Thank you for taking the time to leave such a detailed review, we will make sure your comments are passed onto Shannon.

5/5

Google

I have bought, rented, and sold with Martin & Co in Aldershot, and I highly recommend them. Both the lettings and the sales teams are extremely approachable, knowledgeable and helpful in every single aspect, as a landlord and as a property …

Lucy Β· 22 December 2025

Agent replied Β· 13 April 2026

Thanks Lucy for being such an amazing client over the years! We will miss you....until next time.

5/5

Facebook

James and Toby dealt with our sale. We found both to be very knowledgeable, pragmatic and attentive. I'm sure they would agree I'm fairly high maintenance as a customer and I expect a lot, these guys delivered. We were very impressed with the amount of legwork that was done on the approach to exchange - I think this is where a good agent really comes to the fore. I'm not easily impressed, but the service I received from Martin and Co really did impress me. I would wholeheartedly recommend them.

Doug Β· 31 August 2017

Agent replied

Thank you for your kind comments Doug, it's much appreciated!

5/5

Google

Martin and co review Martin and Co Aldershot have been supporting me with my properties for over 4 years and I can say without hesitation I would not go anywhere else for my letting & selling needs. Where my property sat vacant with other agents for 4 months, Martin and Co let within 3 weeks of instructing. Not only did they fully manage my property while I was flying around the world, but when I came to sell and move on they did that too and with amazing professional advertising, communication and email notifications it wasn't long before they secured a buyer. The service didn't stop there. Knowing Martin and Co as I do, I looked no further for the next property I wanted to rent and went back to Aldershot to ask if they had relationships with another Martin in Co in another town. They didn't, but I can say they do now. Within an hour of my conversation with James the director of the next Martin and Co was on the phone arranging my next property to be up on the market as soon as possible. There are too many of James and Richard's team to thank in this review but I can say I have got to know them all very well over the past 4 years and I cannot thank them enough for the service they have given. I have already and will always in the future have no hesitation in recommending Martin and Co Aldershot for anyone's letting and selling needs.

Rob Β· 28 March 2017

Agent replied

Hi Ian, I can see you've left us a one star review but haven't left any feedback. Please get in touch with us on 01206 863900 so we can help!

5/5

Trustpilot

We had a great experience

We had a great experience. The team was professional, helpful, and always quick to respond. Everything was handled smoothly from start to finish, and they made the whole process easy and stress-free.

InPost Β· 17 October 2025

5/5

Trustpilot

Friendly and Totally Professional Service

We have had a relationship with Martin & Co Aldershot for sometime as they have been the managing agent for a property that we were letting in the area. When the time came for us to sell the property, we had no hesitation in asking their sales department for help. We were contacted by Shannon and Mohammed who discussed with us our requirements, explained the process and quickly got to grips with showcasing our property on-line. We were concerned that the property market was slowing, due to the current economic climate but we need not have worried as they enthusiastically took on the task of finding us a suitable buyer. Either Shannon or Mohammed were always on hand to conduct viewings on our behalf, kept us informed of times and dates in advance and provided useful and honest feedback following each viewing. Due to their professionalism, recommendations and hard work, it wasn’t long before we were receiving offers. We were grateful for the advice given and we have now exchanged contracts on the sale. The whole experience seems to have been seamless and in most part stress free. This can only be attributed to the service provided. We would certainly recommend Martin & Co Aldershot and would like to add that Shannon and Mohammed are definitely a credit to them.

Brenda Β· 25 October 2023

5/5

Google

I recently completed the purchase of my first property, and I could not be more pleased with the level of service provided by Emmanuel Kastis and the entire team. From the initial stages through to completion, they were consistently …

Harry Β· 22 December 2025

Agent replied Β· 13 April 2026

Thanks so much for being such a great buyer Harry! Please come back to us when you are ready to sell the property.

5/5

Google

I have only been in my property just over a month but the service I have received has been fantastic, especially Lauren who I have had 99% of my interactions with. I had a minor issue with the toilet within the first couple weeks and they …

Nicola Β· 13 April 2025

5/5

Trustpilot

Lauren was very helpful from the start…

Lauren was very helpful from the start of our letting process and made the whole experience easy and enjoyable.

Ophelia Β· 21 January 2026

5/5

Trustpilot

Highly recommend!

We received exceptional service from Lauren and Shannon at the Aldershot branch. They were professional, approachable, and attentive, providing excellent customer service throughout. We felt completely comfortable sharing all our concerns and queries, and they responded both efficiently and quickly. Their support made the whole experience smooth and reassuring.

MJ Β· 10 September 2025

Agent replied Β· 13 October 2025

Thanks so much MJ. We hope you are loving your new home!

5/5

Trustpilot

Easy and stress free experience

I had the pleasure of working with Nikki from Martin & Co as my estate agent, and I must say, she made the process of moving into my rental flat incredibly helpful and stress-free. From the start, Nikki was attentive and responsive, addressing all my queries promptly. She guided me through the entire rental process with ease, ensuring everything went smoothly. Her professionalism and knowledge were evident, making me feel confident in my decision. Thanks to Nikki, I am now settled into my new home with minimal hassle. I highly recommend Martin & Co to anyone looking for a smooth and pleasant experience when moving home.

Miss Β· 31 July 2023

5/5

Google

Mohammed Sadique is truly remarkable, displaying exceptional professionalism and readiness beyond his years. He kept me informed at every step without any time wasted. Though my offer for the property wasn't successful, his diligent efforts were evident and greatly appreciated. Thank you immensely for your hard work, Mohammed. Your service level has left me extremely satisfied, and I wish you abundant success in your career. Best regards, Arzu

Arzu Β· 22 April 2024

5/5

Trustpilot

Martin & Co have been professional and…

Martin & Co have been professional and and responsive throughout. I was previously with Newlife Lettings but Katie came over so the same contact point. Katie is responsive and professional to both myself and my tenant and as such helps maintain the good relationship all parties have. I have no issues in recommending the Aldershot branch to other respective landlords or tenants.

The Β· 22 July 2024

5/5

Google

Lauren and the team at Martin & Co Aldershot have been fantastic at walking us through the process of renting. Wonderful communication and patiently answering all our questions. Would recommend.

Dan Β· 9 September 2025

5/5

Google

I worked with Lauren during my home search, and although we weren’t able to secure a property, I was impressed by her professionalism and dedication. She took the time to understand my needs, kept me updated on new listings, and was always …

Derioteidou Β· 13 April 2025

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