Jackson Stops Alderley Edge reviews

★★★★★ 5/5

Trustpilot

Jackson Stop has been absolutely brilliant

Jackson Stop has been absolutely fantastic with our move especially as this move was particularly difficult. The patience and professional attitude was very much appreciated. Anthony was always calm when things seemed to be chaotic, and Tracey would continually smile and accompany potential buyers with enthusiasm and understanding.They always showed possible buyers around the property and would return feed back from those viewings. Should l ever move again Jackson Stops would be the first estate agent l would contact for the move. If it were possible Anthony and Tracey would be the people l would want to show my property to the buyers, they make a great team. Thank you guys you did a great job. Linda Newell

Mrs · 25 January 2024

★★★★★ 5/5

Trustpilot

Brilliant service from Jackson Stops

I can recommend Jackson Stops knowing the service i have received over decades has been brilliant. The relationship with Anthony Jevons at the Jackson Stops Hale office is built on 30 years of buying and selling property through Anthony and his Jackson Stops colleagues at the Hale and Chester office. The professionalism shown by Jackson Stops has been brilliant on each property sale and purchase, and i wouldn't consider using another estate agent for a UK property. One of the properties that they sold for me near Chester via Stephen Cheshire in Jackson Stops Chester office was sold for £170,000 over the asking price, and the property they sold for my mother in February 2025 in Bowdon sold in just one day after signing up Jackson Stops to sell the property, and there were an additional 4 people due to view it the following day!!!

PHILIP · 18 November 2025

★★★★★ 5/5

Trustpilot

Thank you JS Bury St Eds

We bought our house through JS Bury St Edmunds office in October 23 and were guided through the process expertly by the team. We encountered a few not-so-straightforward issues as we moved through the purchase and received knowledgable and supportive guidance (thanks to Rosanna Diaper particularly) which enabled us to communicate well with our seller/solicitors and complete on our new home in time for Christmas. The experience we had with the office made our purchase a lot less stressful than it might have been; they were responsive, highly professional and moved heaven and earth to help us complete - thank you so much for your help.

Daisy · 4 January 2024

★★★★★ 5/5

Trustpilot

Thank you Jackson-Stops!!

In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!

Trevor · 10 November 2025

★★★★★ 5/5

Trustpilot

The service from the Bury St Edmunds Jackson Stops office.

The service from the Bury St Edmunds office is absolutely outstanding. We used them to sell our townhouse in Bury 9 years ago and now I have sold my country home with them. All staff are friendly, extremely kind and helpful, nothing is too much trouble, they know what they are doing.Charlie has been totally, wonderfully helpful with support and advice far above and beyond what would be expected. The last effort to get a Completion date that didn’t send me into total panic was magic.Plus, he drove by two properties I was considering, to advise on offers and suitability. Where else could you get such amazing help? I can recommend them to anyone wanting to sell their property.Liffy ReevesRose Cottage.

Liffy · 15 December 2023

★★★★★ 5/5

Trustpilot

A great experience from start to finish!

We purchased a house earlier this year through Jackson-Stops. Rosanna, who, was our first point of contact was exceptional throughout the whole process, from viewing until the day we completed. She was professional, kind and managed to guide us through a tricky few months and reassure both myself and my husband, with the house sale (which took much longer than anticipated). The icing on the cake was a lovely gift bag on the day we moved in, which was completely unexpected but a really nice touch. I would not hesitate to recommend Rosanna and her colleagues from the Bury branch to anyone looking to sell their home or use their services.

Chiarina · 6 December 2023

★★★★★ 5/5

Trustpilot

We had a viewing with Tom

We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.

Ross · 7 January 2026

★★★★★ 5/5

Google

Instructed to look after the sale of a property on behalf of a Charitable Trust. Totally professional approach, very easy and friendly to deal with. The whole process was managed in a very efficient way and the communications were first class. The trustees knew on a very regular basis what, where, how, things were progressing with the sale. We sold via a 'Sealed Bid' option, which was one of several that were discussed in the initial meetings. All the viewings, enquiries, bid close, etc etc. were really well controlled. For the potentially stressful experience of a property sale, we were relaxed by how well the process progressed to the completion. We can even say that the trustees actually enjoyed working with the Jackson-Stops team at Alderley Edge. Thank you! Regards AGL

ANDREW · 22 October 2025

★★★★★ 5/5

Google

Shari Royale "above and beyond". Shari works tirelessly to navigate the hurdles of buying and selling. Solving complex problems and communicating with all parties, including solicitors, to ensure that the process is as seamless as possible for her clients. Shari is professional, proactive, diligent, determined, caring, understanding and kind. Thank for making my dream come true, you are the very best. Emma.

Emma · 11 October 2024

★★★★★ 5/5

Trustpilot

Margaret Heath at Jackson-Stops Wimbledon

I would like to commend Margaret Heath, Senior Property Manager, who for 25 years has looked after my flat in Wimbledon which has always been rented out through Jackson-Stops. Over the many years it has always been a pleasure to speak to Margaret who is very helpful and pleasant and has a great deal of experience and knowledge of matters relating to property repairs and maintenance. I rarely get involved with running the flat as Margaret does the job so well and I know the flat is in good hands which is fortunate because I currently live far away. Margaret was instrumental in arranging occasional major works such as a full renovation, redecorations and a boiler installation. I am grateful to Jackson-Stops and especially Margaret Heath for making property rental a rather trouble free experience for me.Andrew Medwid

Andrzej · 20 October 2023

★★★★★ 5/5

Trustpilot

Excellent property management

Jackson Stops (and it’s predecessor) has been managing our rental property for 40 years. Margaret Heath has been there almost all that time as our property manager. As we live overseas it is essential that we have reliable, efficient and comprehensive oversight of our property. Margaret has provided excellent service. She responds quickly to queries, keeps a close eye on the property and establishes a good rapport with tenants. She is an asset to the company and deserves the highest regard.

Mary-Anne · 19 October 2023

★★★★★ 5/5

Trustpilot

Brilliant Property Management

Margaret Heath of Jackson Stops Wimbledon's Property Management team is the best property manager I have ever come across. She is brilliant and it is why have been a landlord client of that office for many year's. I was introduced to her and the team by a local well known competitor who openly acknowledged that Margaret was much better than their own inhouse team. How right they were. I therefore strongly recommend Margaret and the property management team at JS Wimbledon

Patrick · 19 October 2023

★★★★★ 5/5

Google

I would like to express my gratitude to Shari Royle at Jackson Stops Alderley Edge who has just handled our purchase in Wilmslow… without her tenacity, expert knowledge of the conveyancing process & unique problem solving skills I’m not sure things would have concluded as smoothly as they did! Highly recommended

Joe · 11 June 2026

★★★★★ 5/5

Trustpilot

I am very impressed with Jackson Stops,

I am very impressed with Jackson Stops,The guidance through visiting, bidding for and letting the flat was superb. There have been no issues with the flat but there are ongoing issues with the building that Loren Pogue has been particularly tenacious in dealing with - as well as kind and generous with both her time and approach in contacting me and always ensuring that I know what is happening.I would give all involved six stars if I could.Thank you all so much

Mark · 9 October 2023

★★★★★ 5/5

Trustpilot

“We had an excellent experience with…

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

PB · 20 November 2025

★★★★★ 5/5

Trustpilot

Our experience of buying with Jackson…

Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.

Frances · 3 October 2024

★★★★★ 5/5

Trustpilot

Why use anyone else?

We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.

Malcolm · 1 August 2023

★★★★★ 5/5

Trustpilot

Best local Agents

Helpful, knowledgeable, efficient and above everything else the sale process was easy and the house has sold! Louise has been my point of contact and has been amazing throughout the whole process

Chris · 11 June 2026

★★★★★ 5/5

Trustpilot

I recently moved into a property and…

I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.

Karen · 11 June 2026

★★★★★ 5/5

Google

Absolutely delighted with the work undertaken on my behalf by the whole team . My property was not the easiest to sell and we had the occasional hiccup along the way, but the team showed great tenacity, patience and most of all a lot of experience and professionalism. I wouldn’t normally single people out as so much goes on behind the scenes, but I would like to praise Jay for his courtesy, timeliness and ever present smile with the viewings; and Shari for her determination , energy and expertise in balancing the needs of solicitors, purchasers and seller , she is an absolute gem !

Andrew · 2 September 2025

★★★★★ 5/5

Trustpilot

I don't normally do reviews !

I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes

Fenella · 3 July 2023

★★★★★ 5/5

Google

We found Jackson-Stops in Alderley Edge extremely professional and the team are so friendly. Shari was amazing and kept us up to date with everything. We only put the house on the market at the end of September and we are moving out mid January. We would certainly recommend them.

Gill · 24 January 2025

★★★★★ 5/5

Google

We have used Jackson- Stops twice now to sell our houses. The team are experts, with each member having a specialist role and in depth knowledge. Marketing is superb, from start to finish. Attention to detail in comprehensive brochures with wonderful photography. It’s never a case of just putting our property on line and sitting back. Staff are pro - active and communicate well with the seller, even after office hours. Shari Royle went the extra mile for us. She is a problem solver as well as Cheshires very best sales women. ( great negotiating skills!) Shari kept our buyers on track during some difficult months. She is calm when things need resolving and has a professional yet warm and friendly manner. We would highly recommend Shari and the superb team at JS to anyone wanting to sell their home. Thank you

Susan · 16 June 2023

★★★★★ 5/5

Trustpilot

REALLY GOOD SERVICE

Very pleased with Jackson-Stops Estate Agents. They were very proactive in marketing & selling our property in Slough. They have a good on line presence and regularly updated us on viewings. It was easy to check on progress via their link. In particular, Teegan was proactive in the process and secured a successful sale.Highly recommended!

Fussy · 6 November 2024