5/5
TrustpilotGreat Team
Everyone at Your Move Romford has worked very hard to successfully sell our property especially Gaurav & Georgia.
Trusted Agent profile · Scotland
Verified
Your Move First reviews in South Lanarkshire, Lanark and Wishaw
★★★★★
357 reviews across 4 offices and 2 platforms
Your Move First has four offices, in South Lanarkshire, Lanark (two offices) and Wishaw (Scotland). Together they have 357 reviews on two platforms, rated 4.6 out of 5 overall.
243
Reviews on Google
All 4 offices
114
Reviews on Trustpilot
All 4 offices
Our offices
Your Move First's four offices, most reviewed first. Each has its own page.
- Your Move First, Lanark13 St Leonard Street, Lanark, ML11 7AB, ML11 7AB176 reviews · 62 on Google (4.7)68 in the last 90 days
- Your Move Lanark13 St Leonard Street, ML11 7AB79 reviews · 79 on Google (4.7)4 in the last 90 days
- Your Move First Lanark (13 St. Leonard Street)13 St. Leonard Street, ML11 7AB69 reviews · 69 on Google (4.8)0 in the last 90 days
- Your Move First Wishaw17 Kirk Road, ML2 7BL39 reviews · 39 on Google (4.8)0 in the last 90 days
Latest reviews from every Your Move First office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotStaff are extremely helpful and…
Staff are extremely helpful and knowledgeable. Very pleased with everything.
5/5
TrustpilotExcellent service from start to finish
5/5
TrustpilotYour Move Beccles are excellent
Your Move Beccles are excellent. Kayleigh, Maddie and Olly are so professional and ensure updates are given promptly and guided us through the whole process stress fee. I would highly recommend 5* service.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, Victoria and Lauren were so helpful and kept us up to date all the way through the process
5/5
TrustpilotMegan at Sittingbourne is superb
Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak to her, nothing is too much. There are many times she has reassured me that I do matter as a landlady, exemplary service.
5/5
TrustpilotI had an amazing experience and I need…
I had an amazing experience and I need to thank everyone for the great experience and customer service
Agent replied · 23 September 2026
We're so glad to hear you had an amazing experience and appreciate your kind words about our service. Thank you for your wonderful feedback! Regards, Your Move
2/5
TrustpilotYour move generally were ok but their…
Your move generally were ok but their conveyancing solicitors made me rip my hair out
Agent replied · 23 September 2026
We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please? Regards, Your Move
5/5
TrustpilotI recently moved into a property…
I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout.
Agent replied · 23 September 2026
Thank you for your wonderful review! We are so pleased to hear that your recent move was a positive experience from beginning to end. It's fantastic to know that our team provided clear guidance and kept you informed throughout the process. We truly appreciate your kind words. Regards, Your Move
5/5
TrustpilotMy Move was an Easy Move
Easy to contact and pleasant to do business with. Achieved plenty of footfall and kept me apprised at all times of viewings. Quick to provide feedback. Gave good advice about completing the process and remained engaged until the sale was completed.
Agent replied · 23 September 2026
Thank you for your wonderful review! We are so pleased to hear that you found our team easy to contact and that we kept you well-informed throughout the entire process. We appreciate your kind words about our advice and continued engagement until the sale was completed. Regards, Your Move
1/5
Trustpilot11 Thompson street East Darlington
11 Thompson street Darlington
5/5
TrustpilotA fantastic service from the Your Move…
A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!
Agent replied · 23 September 2026
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation! Regards, Your Move
5/5
TrustpilotWell done.
They got the job done and were easy to deal with.
Agent replied · 23 September 2026
We're so glad we could help and make things easy for you. We appreciate your kind words! Regards, Your Move
5/5
TrustpilotMoving House Stress
Your Move are a good company to deal with. As a tenant I had some issues and stresses. Moving out of one house into another was monumentally stressful but Susan Black was amazing, professional but also friendly and supportive while maintaining an objective stance as the go-between (tenant and landlord) in any scenario that occurred, Thank you for your diplomacy and efficiency
Agent replied · 23 September 2026
We are so pleased to hear that our team provided such excellent support during your move. We understand that moving can be a challenging time, and we are glad that our colleague's professionalism, friendliness, and diplomacy made a positive difference for you. We appreciate your kind words. Regards, Your Move
1/5
TrustpilotI had contacted them about renting a…
I had contacted them about renting a house. Two days before moving in, they rejected my application based on a misrepresentation of a material fact. They wanted to retain my holding deposit, but they returned it after I threatened to sue them. They are a waste of time and poor services too.
Agent replied · 23 September 2026
We sincerely regret that your application experience was unsatisfactory. We would like to review this situation, which branch was this with? Regards, Your Move
1/5
TrustpilotHorrible service on multiple occasions…
Horrible service on multiple occasions back to back. They schedule appointments foe viewing and do not turn up. When you call them, the person on the line says they are not from the lettings dept and therefore your call falls on deaf ears. They falsely claim they have left voice mails. They deliberately misspell email addresses and say they have sent appointment cancellation emails. To clairify, these emails are sent 15 minutes before the appointment. The so called representative said the property has been removed from the market. If that is the case, then why waste our time with appointments. I strongly suspect this is click bait for properties not on their portfolio. Disgusting service from a fly by night quack estate agent.
Agent replied · 23 September 2026
We are truly sorry to hear about the frustrating experience you have had with our services on multiple occasions. We are committed to improving our processes to prevent such occurrences in the future, to do so could you please let us know which branch this was with? Regards, Your Move
5/5
TrustpilotThe manager & staff were amazing
The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself
Agent replied · 23 September 2026
We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you. Regards, Your Move
1/5
TrustpilotBuyer beware
Buyer beware! We had a negative experience with YourMove Broadstairs, after a drawn out 6 month process to purchase a property on Beacon Road the vendors pulled out on the day of exchange- we later found out this wasn't the first time they had cancelled a sale at the last minute.
Agent replied · 23 September 2026
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
1/5
Trustpilot223 Beacon Road
223 Beacon Road, avoid vendors at all costs.
Agent replied · 23 September 2026
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
5/5
TrustpilotSold my house with Your Move
We recently sold our house through Your Move and were very pleased with the service we received throughout the process.
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience selling your home through us. It's wonderful to know that our team's efforts in generating interest and providing honest communication were appreciated. We are especially proud to hear about the excellent service you received from our colleague, whose professionalism and enthusiasm clearly made a significant difference. Your kind words truly motivate us, and we are delighted that we could make the selling process less stressful for you. Thank you for recommending us and for acknowledging our hard work. Regards, Your Move
5/5
GoogleBeth and Stephen were incredibly helpful. We hadn't planned on moving until our dream house came on the market. Beth helped us get our offer in and accepted and swiftly got Stephen to get ours on the market. Beth kept us in the loop and always offered a quick response to calls and emails (especially the ones where we voiced anxieties). This is our third and final house and it has definitely been the best agents we have used. We never plan on needing estate agents again but will certainly recommend them to anyone in the future. Can't thank them enough for helping us get our forever home.
Agent replied · 22 August 2026
Thanks Leah, it was our pleasure helping you secure your forever home, we are so pleased for you, we could clearly see the excitement in your family, dreams really do come true.
5/5
GoogleThe dream team of sales and support, they do not dissapoint! Beth and Stephen have gone above and beyond with advice, support and guidance through the whole process of selling our house. The decision took us a couple of years to bring to fruition and Stephen has always been there with a smile and advice to help us make the right decision at the right time. They sold our house on the first day of viewings and have guided us all the way since. The guidance along with some banter and laughs has deffinately made a stressfull situation less so. We couldnt recommend them highly enough x
Agent replied · 22 August 2026
Thanks Fiona, we appreciate your kind words, its always a pleasure working with clients like you. The fact you have gone above and beyond with your sale, working with your young buyers timescale, that was really good of you. We wish you all the best in your new home, well deserved.
5/5
GoogleBeth and Stephen made what is considered one of the most stressful events in a persons life a breeze! We can’t thank them enough for going above and beyond for us at every step of this journey. Truly made it a happy experience rather than a daunting one.
Agent replied · 22 August 2026
Thanks Sarah, we are pleased to see we made your move stress free. We wish you all the best in your 'dream' home, enjoy those views!!
1/5
GoogleNon professional
Agent replied · 22 August 2026
We pride ourselves in 5 star reviews, offering what we feel is an excellent customer experience. As you can imagine, we are extremely concerned about your review. We have tried to contact you several times, in the hope we may have an opportunity to understand your disappointment. We’d be very grateful if you would outline your reasoning to give us the chance to improve if that’s what’s required.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Your Move First
Which Your Move First office has the most reviews?
South Lanarkshire has the most, with 176 reviews rated 4.4 out of 5, followed by Your Move Lanark with 79.
Where are the Your Move First offices?
The four Your Move First offices, by town:
- Lanark (13 St. Leonard Street): 13 St. Leonard Street, Lanark, ML11 7AB
- South Lanarkshire: 13 St Leonard Street, Lanark, ML11 7AB, South Lanarkshire, ML11 7AB
- Wishaw: 17 Kirk Road, Wishaw, ML2 7BL
- Your Move Lanark: 13 St Leonard Street, Lanark, Scotland, ML11 7AB
