Wrights of estate agents in Welwyn Garden City and Hatfield

★★★★★ 5/5

Google

My mother rented from Wrights for 10 years. They have always been totally professional, compassionate and helpful. A unique mix in todays housing market. I cannot recommend them highly enough. They dealt with her illness with dignity and respect and were always in contact by phone to check mums well being. They are honest, trustworthy and genuinely good people. I dealt with Lucinda who has been a joy to speak to, and thank the team at Wrights for their helpfulness and kindness. I cannot recommend them highly enough. A truly wonderful company with the human touch in todays world.

Julia · 14 June 2023 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Really happy with service we received from Wrights with the purchase of our house. Sharon was our agent and she was amazing, very responsive and very knowledgable with the area. We were supported through the entire process and felt assured. Salvatore and the team were also great, would recommend.

Ariana · 14 June 2023 · Wrights of Welwyn Garden City

★★★★★ 1/5

Trustpilot

Argumentative and Unprofessional

Re: Hatfield branch. For months when living in a property, the shower wasn't working properly due to extremely low pressures. Upon complaining, they argued with me that the previous tenants hadn't complained and that they had thick hair so there shouldn't be a problem. Months later, after contacting one of the 4 tenants who never communicated that Wright's would be showing new people around the property, I came home noticing my door (that I always locked) had been unlocked. So upon touring the students round, when showing them the bathroom, someone could have gone in my room and stolen things as I hadn't tidied or hidden anything. I felt so embarrassed at the state of my room, as I would have otherwise cleaned it. We then got an email complaining at the state of the rooms as well as the smell in the property. I emailed back saying that we couldn't wash properly, and one of my housemates was working with fibreglass and hazardous materials so needed to wash properly, but couldn't. It took weeks of complaining and my family had to call up in the end, for them to actually let the landlord know. It was constant backchat, so they didn't have to tell the landlords anything, so they could keep the landlord's custom. Also, when we went to leave, covid had just hit, so we paid rent without any complaints, and things like, the water in the toilet that had sat there and the water changed colour slightly was picked up, and they were charging us loads for that. It was lots of small complaints, where we had left it in the state we arrived in...

Larissa · 1 May 2023 · Wrights of Welwyn Garden City

★★★★★ 5/5

Facebook

Wrights have managed our flat in WGC for many years. During that time we’ve been very happy with the caring and comprehensive service they’ve provided. Our property has almost always been fully let, and we feel confident that, by using Wrights, all the relevant rules and regulations are being adhered to and our tenants have been looked after.

Charlotte · 19 January 2023 · Wrights of Hatfield

★★★★★ 1/5

Trustpilot

Unprofessional

Try to make us pay £100s in end of tenancy cleaning fees for a spotless apartment, gave us keys and when we asked what the keys were for, they laughed and said they didn’t know. Issues (eg dishwasher issues) were slow to be resolved

Mikayla · 19 December 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Best agent in Hatfield

Nicholas · 12 October 2022 · Wrights of Hatfield

★★★★★ 5/5

Google

exalent from start to finish , Ronan was amazing , very helpful and professional. Thank you Ronan 🙌 …

Nadia · 12 October 2022 · Wrights of Hatfield

★★★★★ 1/5

Google

Staff are rude. They wish to come and inspect your house every 3months and when you report things that need fixing you are ignored. So why come to check the house ? Customer service is terrible.

Miriam · 12 October 2022 · Wrights of Hatfield

★★★★★ 4/5

Google

As a buyer this estate agents were very professional and did keep in touch regular regarding our purchase and communicated well to the vendor for us. Signpost not yet collected as is case with most estate agents.

Mohammed · 12 October 2022 · Wrights of Hatfield

★★★★★ 5/5

Google

Very professional and helpful team at Wrights, they helped achieve a relatively quick sale, fantastic 3D floor plan and virtual viewing tool for prospective buyers, mainly dealt with Ronan and James who dealt with any issues really well even when I was very stressed, a big thank you to them all.

Michelle · 12 October 2022 · Wrights of Hatfield

★★★★★ 5/5

Google

The Agents are very professional and very helpful. They are always keeping touch with us. We sold our house in Hatfield with their help, while we are in USA. We will recommend them highly. I would like to thank Ronan, James and Sue for their hard work. Thank you guys.

Pushpika · 12 October 2022 · Wrights of Hatfield

★★★★★ 5/5

Google

Rating only, no written review.

Shamsul · 27 August 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Wrights have acted for us in two capacities, firstly as managing agent for a rental property and latterly as agents for the sale of the same property. We have been very happy with the service and the staff we have dealt with have always been responsive and have gone the extra mile to help. I am pleased to recommend Wrights unreservedly.PositiveResponsiveness, Quality, Professionalism, Value

Pauline · 27 August 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

I can't really put into words how satisfied I am with the service I've received from Wrights, both when it came to letting out my property and selling it. For over five years Wrights were responsible for managing my property to let. Philip and Lucinda always found responsible tenants within very short periods of time and I never experienced delays in payment. They kept me up-to-date on all issues regarding it such as repairs needed, when it was time to get a new gas safety certificate and they did this all for a very reasonable rate. Then when I decided to sell, Salvatore quoted me a good price range he believed my property could sell for. I was delighted when he and his brilliant team (Thank you Hollie and Tina) were able to secure a buyer within a week of the property at a price I was very satisfied with. They responded very quickly to all emails no matter what time of day it was and always kept me in the loop with regards to what was going on. They also recommended an excellent conveyance solicitor. Everything about this company is first rate. I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Dimitri · 27 August 2022 · Wrights of Welwyn Garden City

★★★★★ 1/5

Google

Rating only, no written review.

Shashanka · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Rating only, no written review.

Shamsul · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 4/5

Google

Rating only, no written review.

Lizzie · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Excellent service

L · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Good choice of properties

Karen · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Professional and always ready to help

Sai · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Very friendly, supportive team - thank you very muchPositiveResponsiveness, Quality, Professionalism, Value

Aneta · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Always friendly and honest advice and 1st class service. Genuinely nice people 👌 …

Glyn · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

Excellent service from a very friendly professional team, great at communicating and a pleasure to deal with ... highly recommended!

Brian · 14 June 2022 · Wrights of Welwyn Garden City

★★★★★ 5/5

Google

It has been a pleasure dealing with the team, in particularly Liam, Tina & Sal. The team has always tried to go the extra mile to help and always on hand when needed. Thank you for everythingPositiveResponsiveness, Quality, Professionalism

Lisa · 14 June 2022 · Wrights of Welwyn Garden City