Trusted Agent profile
★★★★★
798 reviews across 2 offices and 3 platforms
Woodlands Estate Agents has two offices, in Redhill and Horsham. Together they have 798 reviews on three platforms, rated 4.8 out of 5 overall.
Woodlands Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 775 reviews on Google only. Show every review
5/5
GoogleChris Roadnight the Best Went above and beyond to help us with our new home Thank you
Hi Jose! Thank you so much for your kind words. We agree, Chris is a superstar :-) so pleased you had a positive experience using Woodlands.
5/5
GoogleThank you to Ian and the team at Woodlands for making the sale of the house as painless as is possible. Truly a professional team!
Hi Philip. Thank you so much for your kind words. It was a real pleasure to assist with the sale, and hope we will be able to help again in the future. thanks once again!
5/5
GoogleOutstanding Customer Service. Both, Chris and Joe have made the latest transition between tenants seamless, I would highly recommend them. Regards Peter
Hi Peter, Thank you very much for leaving such kind words for Chris and Joe. We will be sure to pass this on. With a well managed process, the transition between tenants doesn't need to be stressful! That's why so many landlords switch to Woodlands- our fully-managed service provides to support you need.
5/5
GoogleHave both bought and sold a house through Woodlands, and would recommend them. We got straightforward, sensible advice, enquiries were dealt with promptly, and it felt like they had our backs throughout the process. 10/10.
Hi Ben, Thank you so much for taking the time to share your experience working with Woodlands. We really appreciate the opportunity to assist with your sale and hope you are both settling in well to your new home.
5/5
GoogleThe team at Woodlands were incredibly helpful throughout our recent house purchase in Horsham. As first time buyers, the team at Woodlands kept us well informed at every stage of the purchase and made us feel welcome when the excitement of the purchase completed. I highly recommend the Woodlands team if you are looking for a sale or purchase.
Thank you so much for sharing your experience buying through Woodlands in Horsham, We were delighted to assist. Buying your first home should be an exciting experience and hopefully not too stressful, and we always do our upmost to make sure it stays that way! Enjoy your new home and we hope we will hear from you again in the future! :-)
5/5
GoogleWe have been with Woodlands Estate Agents Horsham for over 11 years, and their service has consistently been exceptional. The staff are always approachable and do their best to help us whenever needed. Joe is very friendly and professional. He is proactive in addressing any issues, answering all our questions promptly and keeps us well-informed with detailed explanations. We are very grateful for his support.
Hi Lu! thank you for your continued custom, it is greatly appreciated and we appreciate your kind words. Joe is a star member of the team and always goes the extra mile to help landlords and tenants.
5/5
GoogleWe were struggling to find a suitable place until Megan showed us a lovely property managed by Woodlands. From day 1 she has been super supportive. All our queries were answered instantly and she made sure we get into the property on the advertised date. We would highly recommend Megan and Woodlands for property queries.
5/5
GoogleGreat people to deal with. Mike dealt with valuations and initial discussions and Dave then managed our sale. Both very friendly, professional, helpful and genuine. I have no doubt their sincerity came across to our buyers too which definitely helped to keep the process moving. Thank you all again.
Thank you so much for your kind review. It is much appreciated Steve. Best wishes The Woodlands Sales Team
5/5
GoogleI am very happy with the service from Mike, Steve and the Woodlands team in Redhill. They are very professional people and up to the job. My property was sold less than 3 months from the day Mike did the evaluation until the completion. During the whole conveyancing process, I was always being well informed and had received help from them when ever needed. I chose Woodlands estate agents in Redhill to sell my property because my previous neighbor (the agents sold their property years ago) recommended to me. I am very much appreciated for their efficiency and excellent service and have no hesitation in recommending them to my friends.
Thank you for your lovely review - we wish you all the best. The Woodlands Sales Team
5/5
GoogleThank you very much Woodlands for making the selling of my mothers house as stress free as possible for me. From the very start l felt very comfortable with Steve and Steve who made every effort to ensure that l was kept up to date with every step of the selling process with regular phone calls and emails. If l had a query it was answered quickly and efficiently. I would not hesitate to use Woodlands again. I thank everyone at Woodlands that l came into contact with. For you friendly approach, knowledge and expertise within the housing market. You are a great team. Many thanks Karen
Thank you Karen for your lovely review. We are so happy to have been able to assist you. Wishing you all the best in the future. The Woodlands Sales Team
5/5
GoogleJoe McPherson, Property Manager (Horsham) is the main reason we moved our property to Woodlands for letting out and managing. We value Joe's property knowledge, experience and great practical advice. Joe looks after both landlords and tenants.
Dear Alison Thank you so much for your feedback and kind words. Customer service is really important to us and we appreciate you taking the time to show the team and Joe your appreciation. Many thanks Woodlands Lettings Team
5/5
GoogleBest estate agent I have every used. Mike and Steve were really helpful. Sold my flat quickly. They also assisted when we had issues with both solicitors. Would definitely recommend them.
Thank you Susan for your great review. It is much appreciated. Wishing you all the best. The Woodlands Sales Team
5/5
GoogleWoodlands were excellent with every aspect of our sale, helping with a sensible valuation, thus ensuring the property was sold promptly. Given the problems with both our, and the buyer's solicitors, they did a great job in pushing things through, and ensuring it was all kept moving. Very good communication, very pleased with them
Thank you for your lovely review. We hope you have settled in your new home. With best wishes The Woodlands Sales Team
5/5
GoogleThis is my first time working with Woodlands Estate but I must confess that there services are the best.i want to specially thank Dani for her swift responses in helping me to find this property. Dani is so understandable and always there to respond to you in any way she can be of help.
5/5
GoogleMr. Sam never lets you down. He finds you the convenient time in viewing and is very accomodating. He is also quick to respond in emails and follows you up always. Thank you Sir.
5/5
GoogleThe staff was nice and helpfull, support me and explain everything in detail. For sure I will recomande it to everyone.
5/5
GoogleService was great and smooth,Thanks to their letting agent (SAM) he did a wonderful job and he was so helpful..Welldone.
5/5
GoogleThe best Agency I felt pleased with, the staffs were sweet, quick response to mail and find me what I wanted.Thank you Sam Arnold for always listening.
5/5
GoogleThank you Sam for helping me with sorting out everything with my move and making it easy. Communication is very good. Quick and fast responses and paperwork done within a day. Will recommend 💯 …
5/5
GoogleDani at Woodlands Lettings has been great to deal with. Always a prompt reply, answers questions and completes actions when requested. Paperwork was always in order. Honest, transparent and not a 'pushy' rental agency.
5/5
GoogleAll the team at Woodlands have supported, helped and advised us during the process of selling our home and buying our new one. The success of achieving this is due to their experience and professionalism and we cannot thank them enough and would recommend Woodlands to anyone venturing into the housing market.
5/5
GoogleExcellent service, as usual from Danni, she represents Woodlands in a professional manner. She is efficient, unintrusive AND deals with any concerns straight away. I'll recommend WOODLANDS as best local estate agents
5/5
GoogleI am renting a property through Woodland Estate and have a property inspection every 6 months. Dani Egglestone has been coming around for the past 7 years now and what an amazing person. She is always on time and treat you and the property with the utmost respect. The times that I was at home when Dani came around we had a great chat but when I am not in I feel more than comfortable for her to get on and do the inspection without any worry. I see Dani as a great asset to Woodlands Estate and I hope that our paths cross many more times Dani you are always welcome any time.
2/5
GoogleIf you want to spend your time and eventually the agent even won't come back to you, you should use this agency. Do not recommend
Good morning, and thank you for taking the time to get in touch. We are very sorry to read your review! We want to try and find out what has gone wrong here to make sure it doesn't happen again. Could you please give our office a call and let us know who you are and what happened so we can look into this in more detail? As you can see from a vast majority of our clients, this is not something we are used to hearing about so want to fix it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Woodlands Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Woodlands Estate Agents is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Redhill has the most, with 566 reviews rated 4.8 out of 5, followed by Horsham with 252.
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2020.
