5/5
Googlethank you Stephanie T. of Woodlands for todays inspection, t’was appreciated. She is efficient and acknowledges concerns right away. She respects the property as well. Well done.
Trusted Agent profile
Woodlands Estate Agents in Redhill and Horsham
★★★★★
798 reviews across 2 offices and 3 platforms
Woodlands Estate Agents has two offices, in Redhill and Horsham. Together they have 798 reviews on three platforms, rated 4.8 out of 5 overall.
Our offices
Woodlands Estate Agents's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 775 reviews on Google only. Show every review
Google5/5
GoogleCouldn't of gone smooth For my partner and I this was our first experience looking for a property and going through the process for renting a property and it was such a positive experience. Sam (redhill) was always there at the end of the phone or email, had answers to all my questions and queries and also offered advice when needed. Thank you woodlands and a massive thank you to Sam.
5/5
GoogleMegan was very pleasant to deal with. Highly recommend.
5/5
GoogleSteve provided amazing support through a very difficult purchase above and beyond what was expected. He was friendly, supportive and even in the hardest times maintained a great sense of humour. A small shoutout to Mike and Dave who helped with any queries while Steve was unavailable. They were both also really professional and efficient. Thank you team!
Agent replied · 8 December 2024
Thank you for your lovely review. So happy we got there in the end for you and wish you every happiness in your new home. Best wishes Steve and the rest of the Sales Team.
5/5
GoogleAs an experienced landlord I know it is easier to find gold dust than it is a good Letting Agent, but I am truly delighted with the service I am receiving from the Woodlands team headed up by their Lettings Manager, Sam Knight, who I've now been with for over 6 six years. Issues are reported promptly and my maintenance instructions are actioned swiftly and there is always excellent communication. Thank you Sam and your merry band of ever helpful helpers!
5/5
GoogleBrilliant service, especially from Iain who kept us in the loop every minute of the rather 'convoluted' way, with a wry sense of humour in the face of adversity! Obviously would whole heartedly recommend Woodlands, and will us them in the future. Easy 5 stars!
Agent replied · 8 December 2024
Hi John, Thank you so much for taking the time to leave such kind words of your experience working with Iain. Some sales can be more complicated than others, but with experience on our side, we are up for a challenge! We appreciated your business immensely and would be very pleased to assist again in the future.
5/5
GoogleThank you Megan for all your help and support in navigating our rental!
5/5
GoogleMegan was very easy and concise to deal with. Kept things very open and flexible. There was never a moment where we had questions left unanswered. Very quick with communication.
5/5
GoogleMegan has been very helpful and quick to respond to my requests. It is reassuring to know that Woodlands have lots of experience in lettings and can offer support to my tenant where needed.
5/5
GoogleI’ve been so impressed with the team at woodlands! From Chris Roadknight and Carolyn taking time to help me find the perfect rental property to Katie supporting with any queries or issues. The team have all been very friendly, responsive and caring and have always gone the extra mile. They are always looking to support you as an individual and what is right for you, its not all about the money for them. I couldn't recommend them more.PositiveResponsiveness, Professionalism
Agent replied · 8 December 2024
Hi Laura, Thank you so much for taking the time to leave a review for the team here at Woodlands, it is truly appreciated and really kind words! We hope we can be of assistance for you again in the future.
5/5
GoogleSam has been absolutely brilliant at sorting out our relocation and property let - very responsive and has been stress free - highly recommend
5/5
GoogleWoodland have been very helpful in getting us into our new rental property. In particular Megan Arnold has taken us through the process quickly and answered all queries we had. Would definately recommend. Thank you Megan!
5/5
GoogleThe sales team at Woodlands are fantastic. Mike, Dave and Steve worked tirelessly to sell our property. The level of communication and their personal approach was excellent. They had our best interests at heart and spoke openly and honestly. I can't thank them enough and would highly recommend them.
Agent replied · 12 November 2024
Thank you for your lovely review Jo. We are so glad we got you there in the end. We wish you all the happiness in the future. The Woodlands Sales Team
5/5
GoogleChris in Lettings was very helpful and Woodlands provides a very organised and efficient service. Would highly recommend.
Agent replied · 9 November 2024
Hi Sophie, Thank you so much for taking the time to leave feedback on your experience working with Chris at Woodlands. We will be sure to pass this on! :-)
5/5
GoogleFantastic service from day one, so pleased that I entrusted Woodland to manage my property from another local estate agent. A special thank you to Megan and Sam for their intervention and assistance throughtout.
5/5
GoogleThe feedback was very good when we raised our maintainance issues in house, and everything was we reported the doors and oven were repaired.
5/5
GoogleFrustrated with the previous agent we switched to Woodlands and this is proven to be the right choice. We are very impressed with the services from Megan all along from tenants sourcing to coordinating for moving in. Also the efficient support from Samantha on the management side as well. Needless to say, their senior members are always there to advise whenever needed. Would recommend to anyone looking for a highly efficient agent!
5/5
GoogleWoodlands Redhill have been managing my property for 9 years and I cannot praise their service enough. Special mention to Sam Knight. She truly is worth her weight in gold. Nothing is too much trouble and every problem is sorted quickly and efficiently. I know I can rely on her to do everything in my best interest and I don’t know what I’d do without her. Must mention the rest of the team, always very efficient too. Having dealt with other estate agents, Woodlands is a 100% cut above the rest.
5/5
GoogleExtremely helpful staff, Great to work with Megan. Thank you Woodlands
5/5
GoogleWoodlands have been managing our property portfolio for over 7 years and we are extremely pleased with the outstanding service they have given us. We have found that Sam Knight (property manager), is always available and deals promptly and efficiently with any issues raised.
5/5
GoogleI had nice experience with my house search with woodlands. Megan helped me with necessary details and I am happy with the assistance.
5/5
GoogleHad a fantastic service from Sam Arnold at Woodlands (and the team). Literally got all my referencing done for a flat I was going for in one day and kept me fully updated, above and beyond. Glad to have had him deal with my situation and couldn't have been smoother. Cheers Sam and the team!
5/5
GoogleSince going under offer on our home, and subsequently completing on our sale, we've found it inexplicably difficult to arrange viewings with various agents within Horsham. Ben & Brandon have kept us up to date with properties and have provided useful advice when things haven't seemed like they were going our way. Definitely recommend giving them a call if you want a team you can trust!
Agent replied · 23 October 2024
Hi Aumit! Thank you so much for taking the time to leave feedback on your experience working with both Brandon & Ben. We are so pleased that they have been pro-active in their approach and been offering you the service we should all expect when dealing with a local independent company.
5/5
GoogleChris was fantastic! Great service and quick responses.
Agent replied · 23 October 2024
Brilliant! Thank you Filipe, we will pass your kind comments on and thank you for choosing Woodlands to assist you with your search.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Woodlands Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Woodlands Estate Agents is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Woodlands Estate Agents
Which Woodlands Estate Agents office has the most reviews?
Redhill has the most, with 566 reviews rated 4.8 out of 5, followed by Horsham with 252.
Where are the Woodlands Estate Agents offices?
Has Woodlands Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2020.
