Trusted Agent profile
★★★★★
798 reviews across 2 offices and 3 platforms
Woodlands Estate Agents has two offices, in Redhill and Horsham. Together they have 798 reviews on three platforms, rated 4.8 out of 5 overall.
Woodlands Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 775 reviews on Google only. Show every review
5/5
GoogleI would recommend dealing with Carolyn at Woodlands in Horsham when it comes to letting a property. She is friendly, knowledgeable and straightforward. The good thing about Woodlands is that they always answer the phone! Sometimes its easier to have a conversation on the phone than a long-winded email thread.
5/5
GoogleWoodlands were amazing to deal with in purchasing our new house. Always responsive, willing to go above and beyond what they needed to do. Would highly recommendPositiveResponsiveness, Professionalism
5/5
GoogleI decided to use Woodlands for the sale of my Flat in Horsham. From the outset they came across honest and fair in regards to both the sale price of the flat and their fees. There was friendly yet professional communication throughout. Would highly recommend if looking for an Estate agents in Horsham.PositiveResponsiveness, Value
5/5
GoogleI felt comfortable and confident with all the people I dealt with at Woodland's who all came across as professionals. My property went on the market just before the first COVID lock down and the sale was completed in November which, with all the uncertainties of 2020, I thought was good. I would have no hesitation in using them again.
5/5
GoogleThe team kept us informed every step of the way in the sale of our property. They proactively liaised between all parties, keeping everyone on their toes and keeping us informed at every stage. They made, what is normally a stressful time, a very easy process. I would highly recommend Woodlands and the entire team. I also cannot thank them enough.PositiveResponsiveness, Professionalism
5/5
GoogleAll of the team at the Horsham head office were great to work with. They guided us through the process of selling our house in a totally professional way. They were always accessible and friendly giving us advice that we trusted. I could not recommend them highly enough. We felt like we were in safe hands.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOur sale was somewhat traumatic and frustrating at times, against the backdrop of the pandemic, but Simon with his calm, positive and cheerful support enabled us to press on to successful achievement of our goals. We would recommend both Simon and Woodlands to any of our family and friends without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDavid and his team at Woodlands Estate Agents in Horsham were excellent during the complicated sale of our property. Everyone was helpful, organised, polite and care was taken with the viewings and we certainly had a lot of viewings, nothing was too much trouble. We would not hesitate to use them again and we highly recommend their professionalism and expert advice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe would like to thank Iain Campbell for the excellent service we received with our recent sale. Throughout the process he was informative, extremely accommodating and professional and kept us up to date with how the sale was progressing. Everybody we spoke with in the office has been really helpful and pleasant to deal with. Iain is a credit to Woodlands and we will not hesitate to recommend the company in the future.
5/5
GoogleI cannot stress enough how important it is to go with a local independent estate agent who knows the market as well as Woodlands. There is a reason why customers return years later to use them again. The same, friendly staff delivering a market-leading service from start to finish. Without David’s tenacity to see our sale and purchase through to completion, in an extremely difficult set of circumstances, we simply would not have moved. Often lending an ear to express our frustrations and always willing to help. Excellent communication, quick to respond to queries and candid advice. I would not hesitate to use them again, but don’t worry David, we don’t plan on moving anytime soon! Thank you to all the team at Woodlands. Mark and Carly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom the very beginning of our experience we found Woodlands to be understanding, professional, supportive and encouraging. Every member of the team was a pleasure to deal with and their knowledge and expertise and honesty was comforting. What could have been a stressful time was made smooth and calm under their management. I would strongly recommend Woodlands. They are all a delight to deal with.PositiveQuality, Professionalism
5/5
GoogleWe were so thankful that we bought our house from Woodlands. From arranging the very first viewing to completing and collecting the keys, they were so helpful, friendly and communicative. Because of their professionalism and warmth, they made the stressful process of buying a house all the more easier. Could not recommend highly enough.PositiveResponsiveness, Professionalism
5/5
GoogleMy experiences with the Woodlands Letting Agency have been very positive as they are always helpful and efficient. I would be happy to recommend them.PositiveResponsiveness
4/5
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5/5
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1/5
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5/5
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5/5
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5/5
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5/5
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5/5
GoogleGood service
4/5
GoogleGood job with renting
4/5
GoogleSo far have been helpful and polite
5/5
GoogleEasy to deal with, practical, proper experience. Simples.
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Woodlands Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Woodlands Estate Agents is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Redhill has the most, with 566 reviews rated 4.8 out of 5, followed by Horsham with 252.
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2020.
