Trusted Agent profile
★★★★★
798 reviews across 2 offices and 3 platforms
Woodlands Estate Agents has two offices, in Redhill and Horsham. Together they have 798 reviews on three platforms, rated 4.8 out of 5 overall.
Woodlands Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 775 reviews on Google only. Show every review
5/5
GoogleI had a very positive experience with Woodlands Estate (Mr.Chris). Smooth process :) highly recommended. Thnx
Hi Syed! Thank you for your very kind words about our valued team member Chris. we are so pleased you had a positive experience and look forward to assisting you in the future.
5/5
GoogleWoodlands are a very efficient Estate Agents, they found prospective purchasers, kept me informed and chased up solicitors when they were dragging their feet. I recomend them.
Thank you very much for your kind words, It was a pleasure to assist you with your sale. Hope we can be of assistance again in the future
5/5
GoogleChris Roadknight is a true professional and genuinely nice guy. The support I received was individualised to my needs, and emails and calls always responded to immediately. Thankyou Chris and all the team at Woodlands.
Hi Arlette, You have just made Chris' day! thank you so much for your kind words :-)
5/5
GoogleThe service we received from Simon and the team was 1st Class and professional throughout the whole process and with a personal feel. Thank you so much for making our move as painless as possible.
Hi Clive, Wow, what lovely feedback, that really is appreciated thank you. We were delighted to assist not only in your sale but also your purchase. We hope you will be very happy in your new home.
5/5
GoogleCourteous, efficient service! Finding new tenants,, keeping us aware of requirements and looking after all the issues that make for a seamless change in occupancy. Thank you Woodlands and special thanks to Chris!
Hi Sheila, Thank you very much for your kind words and we were very pleased to assist in finding a lovely new tenant for you. thanks again.
5/5
GoogleJoe McPherson offers an outstanding service. Every time I need something sorted out he goes the extra mile. It is so nice to work with something who gets things done promptly. Joe also always calls after to check satisfied, which is amazing service. I would definitely refer using Woodlands.
Hi Charlene, Wow, fantastic feedback for Joe there, thank you for taking the time to share your experience and really pleased to hear you'd be happy to recommend us! As a small independent business it means the world to us, so thank you!!
5/5
GoogleWe are very pleased that we have used Woodlands and can always recommend this Estate Agency. Very personal, friendly, professional and they supported us in bringing things forward with the solicitors and helped when we had questions. We are very happy in our home and like to say thank you!! Phil & Steffi
Hi Steffi & Phil, Thank you so much for your kind words and recommendation. We hope you are really happy in your new home and settling in well!
5/5
GoogleWoodlands lettings is a letting agent to behold because of their professional touch in the way and manner they attend to their clients. This is my first time of using Woodlands based on recommendation from a friend and I have not been disappointed. Special thanks goes to Dani who has painstakingly helped me secure an accommodation where I told her I wanted. I particularly applaud her diligence and cheerful demeanor throughout the process. I am going to recommend Woodlands to my friends and family.
5/5
GoogleVery good lettings agent, highly recommended.
Thank you so much!! :-)
5/5
GoogleChris has been great helping to organise a property for myself and my partner. Quick at replying to emails and so accommodating! Would definitely recommend Woodlands to any friends! ☺️
Hi Ciara, Thanks so much for taking the time to share your experience dealing with Chris in our Horsham team. We'll pass this on, have a great weekend :-)
5/5
GoogleAbsolutely brilliant.... great help, great advice....
Thank you for your review. We are so happy to have assisted you with your move. Wishing you all the best in your new home. Best wishes Steve Frank and the Woodlands Sales Team
5/5
GoogleIt was my first time renting a property with Woodlands. Everything proceeded quickly and smoothly. I highly recommend their services.
5/5
GoogleGreat to work with, very efficient and supportive.
Hi Emma! 👋 thank you very much for taking the time to leave a review. It was a pleasure to assist you with your sale! …
5/5
GoogleWe live in the US and used Woodlands for the sale of our rental property so have never met Iain and the team. We chose to go with Woodlands because Iain took the time to explain the market, why he was pricing the property the way he was and fully managed our expectations throughout rather than just telling us what we wanted to hear. We fully expected we would need to reduce the price so it was refreshing that it was Iain pushing back on that idea and then to deliver a near asking price cash offer showed we 100% made the right decision. The whole process from start to finish couldn't have gone any better and we kept to the tight timelines required. We would definitely recommend Iain and the team at Woodlands if you want an elevated service in this challenging market and competitive industry.
Hi Pete, Thank you so much for taking the time to share your experience selling your home through Iain and the team at Woodlands. It was a pleasure to assist you with the sale. We will always give honest, open advice to keep our clients informed and aware of market conditions, working hard to achieve the best result possible for our clients, no matter the market conditions. Thank you once again, and if we can ever be of assistance in future we'd be delighted to assist.
5/5
GoogleEasy to deal with and great communication 👌 …
Thank you for your review.
5/5
GoogleThanks Dani. Always so friendly and helpful. A pleasure to deal with.
5/5
GoogleExcellent and professional service throughout the process. I would like to commend Chris for his valuable support and being so efficient in answering queries for making the renting process as smooth and easy as possible.
Hi Roeffa, Thank you for your kind review, it is much appreciated, and we wish you all the best in your new home, Kind regards Woodlands Lettings
5/5
GoogleWoodlands were very helpful in achieving a sale for my parents of a house they had owned for 65 years in Redhill and dealing with the difficulties in the chain. Highly recommend Dave and Mike.
Thank you for your review. We hope your parents will be very happy in their new home. Best wishes The Woodlands Sales Team
1/5
GoogleI have stayed in mill street with this agent.i don't know why they are getting top reviews. They provided a property in mill street with mould issues and when raised the issue very bad response received from these agents. Now I am having health issues due to this property and neighbours in this property said previous tenants had same issues.They seems friendly initially but when you enter into agreement with them they tell landlord is responsible but they take all money from you. Before taking any property from them go for proper reviews and enquire with neighbours. It's better to wait than fell into a trap. Danny and Sam worst agents I have ever met in my life. I have stayed in Redhill for 5 years and dealt with a few agents and the worst experience from woodland lettings. Edited: we noticed that property getting mould every winter informed the agent instead of inspection they sent mould spray picture to purchase online and informed mould is due to tenant staying there seems like I am spreading the mould in the property we spent almost £100 on mould spray .my wife got asthma issue that we will deal with personal compensation later.
Further to your comments which are factually untrue. The property was not provided to you mouldy which can be evidenced via the inventory provided to you. The inventory confirms the property was in a good clean condition. As per the check out report produced at the end of your tenancy, the property was returned unclean with mouldy walls, ceilings and doors. As tenants you do have an obligation to return the property in the same condition as noted on inventory, allowing for fair wear and tear. This has not happened in your case, therefore your landlord is legally entitled to make deductions from your deposit monies. If you are not in agreement with these deductions, the Tenancy Deposit Scheme will be able to adjudicate after gathering evidence from both parties, their decision would then be final. I can see that you moved into the property in May, and sent an email in November advising of mould, at this time you were asked to send pictures through of the mould, these were not received. We also sent you over a condensation guide and asked you to follow certain instructions to remove the mould from the property, but no further communication was received from yourself with regards to this. A property visit was completed in August 2023, at this point no mould was noted in the property. We also have further properties within the development, these tenants have not reported any issues with mould in their properties. Samantha Knight Office Manager
5/5
GoogleAmazing team and very helpful letting agency. Chris Roadknight has kept me updated with the process and made sure I got settled in the room I've rented. He had a lady colleague, who I forgot to ask the name, who was very helpful to bring in the spare key when I got locked out of my room. Thank you!
Hi Eunice, Thank you for your review and kind words for Chris and the team, it is greatly appreciated, the lady who helped with the key was Samantha Knight our Property Manager, we are glad that you are also settling in nicely into your new home and wish you all the best there.. Kind regards Woodlands Lettings
5/5
GoogleI had the lovely Dani come for a house inspection, she is always a pleasure to see, very efficient and understanding,being a childminder she has to see lots of little ones and mess in a certain room but is not phased! Nice to speak to a dog loving person too. Highly recommend her.
5/5
GoogleHaving been a tenant through Woodlands for several years, I can safely say without a doubt that they are best agents in the area. Their team are always on hand to assist with any queries or issues I’ve ever had, and they have always acted promptly, effectively and professionally. Dani is really supportive and represents Woodlands as a great ambassador. I recommend their services to anyone looking for a new home to let. I would also highly recommend them to any landlords who want a reliable and trustworthy service.
5/5
GoogleRating only, no written review.
5/5
GoogleSam Arnold is the best agent. Very helpful, prompt, answered to all my questions and clarified for me. I strongly recommend him.
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The Trusted Agent 2026 results for Woodlands Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Woodlands Estate Agents is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Redhill has the most, with 566 reviews rated 4.8 out of 5, followed by Horsham with 252.
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2020.
