Trusted Agent profile
★★★★★
112 reviews across 2 offices and 3 platforms
Woodland has two offices, in Ilford and Leyton. Together they have 112 reviews on three platforms, rated 3.4 out of 5 overall.
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Woodland's two offices, most reviewed first. Each has its own page.
Showing 98 reviews on Google only. Show every review
1/5
GoogleAbsolutely appalling service. I don’t even know where to start. Customers service is extremely rude and WILL hang up on the phone if you give them a taste of there medicine. Time keeping and organisation is awful - they can book you in for an appointment and not have the decency to call you to say it’s cancelled
1/5
GoogleAs a landlord I'd avoid this company. They don't give access to property for inspection and won't return your property intact they will increase your rent by a small amount and further sign 1 year agreement with council. Avoid at all cost. Those who have property with them be aware.
1/5
GoogleVery unprofessional staff this company should be closed down And I will be complaining further as Under Section 11 of the Landlord and Tenant Act 1985, your tenants have the right to expect you to carry out basic repairs in a reasonable time'. If it's an emergency repair, such as no heating in cold weather or no hot water, you need to act within 24 hours. 5 days is ridiculous
1/5
GoogleRating only, no written review.
Dear Viktorija, We cannot locate your details so we are sorry to hear about your experience and regret that we did not meet your expectations. At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced. Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly. We value your opinion and hope we can turn your experience around in the future. Kind regards, Woodland
5/5
GoogleVery good and helpful
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
5/5
GoogleGreat dealing with Fabio and the Woodland team, an efficient and speedy service!
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
1/5
GoogleThe worst place stay away very unprofessional for landlords and tenants !!!!
Hi Chanel, Really sorry to hear about your experience but unfortunately we cannot locate your details. At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced. Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly. We value your opinion and hope we can turn your experience around in the future. Kind regards, Woodland
1/5
GoogleVery unprofessional staff this company should be closed down And I will be complaining further as Under Section 11 of the Landlord and Tenant Act 1985, your tenants have the right to expect you to carry out basic repairs in a reasonable time'. If it's an emergency repair, such as no heating in cold weather or no hot water, you need to act within 24 hours. 5 days is ridiculous
Dear RB, Thank you for taking the time to leave your feedback. As we cannot locate your details we’re genuinely sorry to hear about your experience and regret that we did not meet your expectations. At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced. Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly. We value your opinion and hope we can turn your experience around in the future. Kind regards, Woodland
5/5
GoogleGreat service
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
1/5
GoogleThey overinflate house prices. Avoid.
Dear Princess, Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience and regret that we did not meet your expectations. At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced. Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly. We value your opinion and hope we can turn your experience around in the future. Kind regards, Woodland
1/5
GoogleI rang woodland estate in ilford this afternoon and spoke to guy in the sales team. He was extremely rude and arrogant. He didn't want to listen to me and query and slammed the phone down. He was unprofessional and to my experience the worst agent I have spoken to. It's a real shame as I am a cash buyer. I wouldn't even give one star.
Dear Mr Ali, Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience and regret that we did not meet your expectations. At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced. Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly. We value your opinion and hope we can turn your experience around in the future. Kind regards, Woodland
5/5
GoogleRating only, no written review.
5/5
GoogleVery friendly staff! Dealt with Gohir - Great customer service.
1/5
GoogleDO NOT LEAVE YOUT PROPERTY IN THE HANDS OF THESE PEOPLE IT WILL BE RUINED!! BE SMART PLEASE DONT LOSE YOUR BIGGEST ASSET LIKE I DID
5/5
GoogleRating only, no written review.
5/5
GoogleTop Agents had a great experience
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
5/5
GoogleExceptional service from start to day of completion.
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
5/5
GoogleVery friendly staff! Dealt with Gohir - Great customer service.
5/5
GoogleWoodland company staff are so good and polite❤️
5/5
GoogleGuaranteed rent specialists. Can’t fault them for the rates they pay or the service they have provided.
1/5
GoogleVery poor Company don't help out with Problems regarding their properties they re looking after and very rude on the phone don't know what to say to people of being as Questions about what happen if something gose Wrong with one of their properties.. Useless..
1/5
GoogleUnprofessional staff don't know to deal in properties selling/letting Waste of timeNegativeProfessionalism
Thank you for sharing your feedback. We're sorry to hear about your experience and would love the opportunity to make things right. Please feel free to contact us directly, so we can discuss this further and work on improving.
1/5
GoogleVery Poor and unprofessional staff....suggest everyone don't give your property they will ruined it.
Thank you for sharing your feedback. We're sorry to hear about your experience and would love the opportunity to make things right. Please feel free to contact us directly, so we can discuss this further and work on improving.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ilford has the most, with 81 reviews rated 3.5 out of 5, followed by Leyton with 43.
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