★★★★★ 5/5
Google"I would like to express my great gratitude to the William H Brown agency, especially to realtor Jason Dann. This is a team of professionals thanks to whom our transaction went very quickly and without any problems. I recommend it to everyone
Олег · 26 March 2026 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation! We strive to provide top-notch service and are thrilled to hear that Jason and our team were able to help make your transaction smooth and seamless. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to Jason Dann and staff at William H Brown Gidea Park for their hard work and support
Sue · 26 March 2026 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied · 16 April 2026
We are absolutely thrilled to have been able to provide you with the highest level of service, and we truly value your appreciation and satisfaction. Thank you for choosing William H Brown Gidea Park. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would 100% recommend Dan and his team at William H Brown, Gidea Park. They were extremely professional, transparent and kept me informed throughout the whole process. My sale took some time (for no fault of theirs) and they managed both mine and my buyers expectations every step of the way. Special shoutout to Jasmine also who was very helpful and even hand delivered a card after my baby was born. Fantastic service, i’m very happy.
Lily · 26 March 2026 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team at William H Brown, Gidea Park. We always strive to provide professional and transparent service to our customers. Congratulations on your new baby and we are happy to have been a part of your home selling journey. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLisa Tricio has been our property manager since we rented our first flat in Southend. She has been fantastic throughout, always getting issues sorted promptly and has always kept communication clear and helpful. She made the move in easy and supported well with our move out. Thank you for all your help Lisa. Aimee & Ethan
Aimee · 26 March 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you Aimee and Ethan for taking the time to leave such a glowing review! We are so glad that Lisa has provided you with excellent service as your property manager. It's great to know that she has been helpful, prompt, and clear in her communication, making your move in and out easier. We will make sure to pass along your kind words to Lisa. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleThey don't bother returning calls, nor do they bother with emails! I viewed a one bed on the 7th of March, I was told I'd get details about another viewing. Sent two follow-up emails, no replies, nothing.
Mr · 16 March 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBrilliant people, very friendly and helpful! Michelle M has helped us huge amounts and added a touch of personality to the process which has been comforting. Thank you!
Danny · 16 March 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for the glowing review! We're always happy to hear when our team goes the extra mile to make our clients feel at ease. Michelle M will be thrilled to hear your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent customer service. No Hassel. Fluent communication is what I needed and I got that. With that strong communication the work was done without any stress
And also may i add they were very helpful through out the process.
All the best for the future.
Song · 16 March 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide excellent customer service and make the process as hassle-free as possible. Your satisfaction is our top priority. All the best! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding service.
Thank you very much for the outstanding service given to me by William H Brown , especially Naveed Saeed the Senior Mortgage Services Consultant and Toni-Leigh Taylor the sales progressor and all the team. I am very grateful.
Dominic · 16 March 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
"Thank you so much for the amazing review! Our team at William H Brown takes pride in delivering excellent service and we are thrilled that Naveed and Toni-Leigh were able to provide that for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently used William H Brown to let out my property and received an excellent service from Michelle G and the Lettings Team. From the initial valuation to finding a reliable tenant, the process was seamless and stress-free. It’s clear they have a deep knowledge of the local market and current rental legislation. The team was professional, proactive with viewings, and kept me updated every step of the way. I highly recommend them to any landlord looking for a hassle-free letting experience, I feel my property is in safe hands.
Akeem · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
"Thank you for your wonderful review! We are thrilled to hear that our Lettings Team, headed by the amazing Michelle G, provided excellent and stress-free service for letting out your property. With our deep knowledge of the local market and rental legislation, we ensure a hassle-free experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a great experience with Michelle M at William H Brown in Grays. She has a very welcoming smile, is excellent at communicating, and went out of her way to make a very last-minute viewing possible for us. She kept us updated efficiently and quickly throughout, and was friendly and approachable at all times. Highly recommend Michelle for her professionalism and great customer service.
Husnara · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your amazing review! We are thrilled to hear that you had a great experience with Michelle at our Grays office. Her welcoming smile, excellent communication skills, and dedication to providing exceptional service are just a few reasons why she stands out. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery friendly and brilliant service and brilliant with any update if I didnt hear from the solicitors
Kieran · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
"Thank you so much for your amazing feedback! We're thrilled to hear that our team provided top-notch service and kept you up-to-date throughout the process. It was our pleasure to work with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWilliam H Brown, we're extremely helpful and professional. I was looking for a particular property and they helped me find it. Thank you for being patient.
Rita · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for the glowing review! Our team at William H Brown is dedicated to providing top-notch service and we're thrilled to have helped you find your dream property. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have known Paul for many years and he is a gentleman and true to his word. I did not expect anything less and they delivered. Excellent service from Paul H and his Angels of the Grays office.Thank you, thank you, thank you. They were all efficient, communicative, and true to their word. Everything was completed as Paul said in a timely manner with zero hassle. Highly recommend ⭐⭐⭐⭐⭐
James · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for your kind words! We strive to provide exceptional service and we are thrilled to hear that we met your expectations. Our team takes pride in delivering efficient and hassle-free services. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA very good service and all very professional people working there with good advice and very kind too. I would also like to thank Bogdon who was very a tentative to detail and set up the sale in order to start the ball rolling and feel that his video helped to advertise the property.
Martin · 16 February 2026 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 16 April 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOutstanding service, highly recommended!
I am incredibly happy and grateful to William H. Brown, and especially to …
Petronela · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had an outstanding experience with Michelle and our team at William H. Brown. Our top priority is always providing exceptional service and … More
★★★★★ 5/5
GoogleRecently dealt with Baylee and Neal from the William H Brown Grays letting office. From start to finish of finding me a property to the onboarding process and getting the property ready for me. The help support from them has been brilliant. …
Jason · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for the kind words! We are glad to hear that Baylee and Neal provided top-notch service and helped make your renting experience a smooth one. It's our goal to always provide excellent support for our clients. Thank you for … More
★★★★★ 5/5
GoogleI have a great experience working with the William H. Brown Team. The team took the time to explain every step clearly and made the entire process smooth and stress-free. Their knowledge, attention to detail, and commitment to excellent service truly set them apart. I highly recommend the William H. Brown Team to anyone looking for a reliable and trustworthy team to work with.
Serghei · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a smooth and stress-free experience with our team. Our dedication to providing excellent service is at the core of everything we do. Thank you for recommending us to others, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently bought a property through William H Brown. As a first time buyer it is a very daunting process. Summer Rudduck conducted the house viewing and was very good and professional throughout. I made my offer and was worried about guzzumping as the property was remaining on the market until mortgage offer was achieved. I was then handed over to Toni-Leigh who assisted with the sales progression. Due to the Christmas break, Paul Hull took over from Toni-Leigh for exchange and completion and throughout the communication was very good, I also had a lovely and enlightening conversation when I went to collect the keys. Overall great service and fast communication for follow up questions regarding the property. Thank you kindly to the William H Brown Team!!
Jayde · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for taking the time to leave this amazing review, Jayde! We are so glad to hear that our team provided you with great service, fast communication, and an overall positive experience. Congratulations on your new property and we wish you all the best in your future endeavors. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to all at William H Brown. We received an excellent service when selling our property. The team are clearly very experienced and were able to offer guidance and reassurance whenever needed. The team were friendly and supportive at every stage. We would definitely recommend using this team.
Joanne · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words! Our team at William H Brown is dedicated to providing exceptional service and we are thrilled to hear that we were able to meet your expectations. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHuge thanks to Lauraine, Marc and the whole team at WHB Rainham for helping us to sell our property. You each made the whole process feel so much easier - especially during some unforeseen challenges! The care and personal feel to your approach, both with us and potential buyers, was hugely appreciated, and we are very glad we partnered with you on such a big and important decision. We felt truly supported throughout, and especially liked your honest and candid style and expert guidance. Moving house can be such an emotional process, so you need the right team in your corner who 'get it' and who care about more than just sales. We would recommend WHB to anyone looking to sell or buy in the area for this reason. Thank you all, and Happy New Year!
Kerry · 16 January 2026 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 16 April 2026
Thank you for the amazing review! We are thrilled to have helped make the selling process easier for you, despite the challenges. Our team takes great pride in delivering a personal and honest approach, and we are glad it made a difference in your experience. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had a great experience throughout the entire sales process. The team was professional, supportive, and always kept me well informed.
A special thank you to Bogdan, Marc, and Lauraine for their dedication and excellent communication, as well as Juno Property Lawyers for handling the legal side smoothly and efficiently.
Everyone worked together brilliantly to ensure the sale completed without issues. I would highly recommend this team to anyone looking for a reliable and stress-free property journey.
Alexandru · 16 January 2026 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 16 April 2026
Thank you for sharing your positive experience with our team! We are thrilled to hear that our professionals, including Bogdan, Marc, Lauraine, and Juno Property Lawyers, provided excellent support and communication throughout your property journey. We strive to make every sale a stress-free and reliable experience for our clients. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently returned to William H Brown after having used the agency in the past, and I can honestly say that this experience was completely different in the best possible way. …
Cesaltina · 16 December 2025 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to have exceeded your expectations! Our team at William H Brown is dedicated to providing exceptional service and ensuring a stress-free experience for our clients. We are delighted that … More
★★★★★ 5/5
GoogleThe service provided was second to none from start to finish. Michelle was so helpful and kept me informed from start to finish. She was worth more than the five stars available. Would definitely use again
Douglas · 16 December 2025 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words, we strive to provide exceptional service and we are thrilled to hear that Michelle exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with Bogdan from William H. Brown in Rainham was an absolute pleasure from start to finish. He is professional, patient, and genuinely cares about his clients. Bogdan guided us through every step of buying our home with honesty, warmth, and incredible dedication.
He went above and beyond to make the process smooth and enjoyable, turning what could have been stressful into something exciting and positive. Along the way, he didn’t just become our agent; he became a true friend.
Bogdan is, without a doubt, absolutely brilliant, an exceptional professional and an even better person. We can’t recommend him highly enough!
Ramona · 25 November 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 25 December 2025
Thank you for your kind words! We are thrilled to hear of your positive experience with Bogdan at William H. Brown in Rainham. Our team takes great pride in providing exceptional service and we're delighted to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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