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5/5
GoogleI would like to thank Baylee for the amazing service she provided. The whole process from start to finish was swift and pleasant. I would recommend her to any friends and family.
Mohamed Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you so much for taking the time to leave this wonderful review, we truly appreciate it! We're thrilled to hear that Baylee provided you with amazing service and made the process smooth and enjoyable. Thank you for recommending her to your friends and family. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat service, very quick and efficient process from viewing to completion, Baylee was an absolute superstar! 1000% recommended!
Andres Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you for your glowing review! We are thrilled to hear that you had such a positive experience with us. Baylee truly is a superstar and we are lucky to have her on our team. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThank you Megan!
Lola Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
"Thank YOU for choosing our business, Megan! It's always our pleasure to provide excellent service to our valued customers. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI have had the pleasure of dealing with Baylee Wood in Lettings, Baylee was not only professional but really understood my criteria and needs when looking for a property. Baylee thank you so much for such an efficient service and really listening to me. Couldn't recommend enough!
Marketing Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you for your kind words! We're thrilled to hear that Baylee was able to provide you with top-notch service and truly understand your needs. We pride ourselves on our professionalism and efficiency, and we're glad to see it reflected in your experience. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThanks for everything to do it for my new renting house. We're so happy for it. Thanks a lot Billy and his colleagues as well from letting department. Thanks a lot.
Chayanika Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you so much for your kind words! We are thrilled that you are happy with your new rental house. It was our pleasure to assist you and we truly appreciate your gratitude. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI've used WHB for two successful moves now. The team have been great at keeping me updated along all points of the process from initial listing all the way through to completion. Special thanks to Paul, Summer, Michelle and Daisy for help securing a sale that facilitated my move.
Lee Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you for choosing WHB, we're thrilled to have provided you with a smooth and successful moving experience. Our team takes pride in keeping our customers informed every step of the way. Shout out to Paul, Summer, Michelle, and Daisy for making it happen! Kind regards, Lucy, Customer Feedback and Support Team
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4/5
GoogleI met Bailey Wood on a flat viewing in Beaumont Court in Southend on Sea, and she was very helpful and addressed all my concerns and queries about the appartment. The process later on was also smooth and simple as well.
Tarek Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you for your kind words! We take pride in providing exceptional service and I'm thrilled to hear that Bailey was able to address all of your concerns and make the process easy for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBaylee Wood was absolutely brilliant. Kind and caring, understanding and answering any questions. A real asset to the business. Thank you so much for everything.
Trevor Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you for your kind words, we are so lucky to have Baylee on our team! We pride ourselves on providing excellent customer service and it's great to hear that she was able to make your experience with us so positive. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleExcellent service from William h brown. Dionne has always dealt with all my issues, she has great customer service skills and is always very professional. Thank you will definitely recommend.
Jayne Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
Thank you for your glowing 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleBaylee has been very helpful in finding me a new tenant, I was kept updated at every step, also Megan and Billy have called me with updates. Very satisfied.
Susan Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 15 October 2026
We're thrilled to hear that Baylee was able to assist you in finding a new tenant! Our team is dedicated to keeping you informed every step of the way. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleBig shout out to Marc and his team who sold 3 properties one after the other, both on our families behalf and for us personally. He also liaised with other agents on our behalf in order to secure the purchase of our current home we recently moved to. We cant thank him enough for keeping us calm in stressful situations, for his friendly & kind approach and his professionalism in making it all happen
Hazel Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 October 2026
Thank you so much for your kind words! We are thrilled that we were able to assist you and your family in selling and purchasing multiple properties. We pride ourselves on providing top-notch service and making the process as stress-free as possible. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAfter being with Patterson and hawthorn for a considerable time I changed estate agents to William H Brown in Rainham Essex and I gave them my property to sell for me with a fixed Time in which to sell it for me Loraine Sold my property to the second Buyer within weeks and it all went through with no major problems Thank you to all the Team πππ»ππ»
Ann Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 October 2026
We are thrilled to hear about your positive experience with William H Brown! Our team is dedicated to delivering top-notch service and ensuring a smooth selling process for our clients. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleExceptional service, Marc and the team turned everything around!
"I cannot recommend Marc and the team at William H Brown highly enough. My flat had been on the market with a previous agent for some time with no luck, but as soon as I moved the property over to Marc, everything changed.
Marc was incredibly professional from the start; he clearly explained the process, kept me constantly in the loop, and proactively organised block bookings to get as many prospective buyers through the door as possible.
The communication from the moment we found a buyer right through to completion was phenomenal. We hit a few hiccups along the way, but the team handled them brilliantly. A huge thank you to Lorraine and Julia as well, who were both amazing always ready to communicate, provide feedback, and keep things moving. If you want agents who actually deliver on their promises, go to William H Brown."
Mrs Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 October 2026
Thank you for your amazing review! We are so glad that you had a positive experience with our team, especially Marc, Lorraine, and Julia. We strive to deliver exceptional service and are thrilled that we were able to turn things around for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHad a great experience with William H Brown, much better than any other estate agents I had dealt with previously on the three houses that had fallen through before. I dealt with Marc and Lorraine, who always kept us promptly updated and were easy to reach on the phone whenever I had questions. They supported us in making decisions that were in our best interests as well as the sellersβ, which felt fair and reasonable for both parties. I would happily use them again. A breath of fresh air in what can be a very stressful process.
Adina Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 October 2026
Thank you so much for your kind words! We are thrilled that you had a positive experience with William H Brown and our agents Marc and Lorraine. Our goal is to make the buying and selling process as seamless and stress-free as possible and we are glad we could provide that for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWorked with Marc and the William H Brown Rainham team throughout the process of purchasing our first property and we are thoroughly satisfied with the level of detail explained during the process, clear communication throughout and drive to meet our expectations as clients. Thank you to Marc and the team!
Harry Β· 15 May 2026 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 October 2026
Thank you for choosing William H Brown Rainham for your first property purchase! We are glad to hear that Marc and our team provided clear communication, attention to detail, and exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleβοΈβοΈβοΈβοΈβοΈ I would like to extend my sincere thanks to Jasmin and Jason at William H Brown, Gidea Park.
During what was an extremely stressful property chain, Jasmin effectively took control of the entire process. Her communication was exceptional even when there were no updates, she made a point of calling simply to reassure me and keep me informed, which greatly helped to ease the stress.
As a property professional with over twenty years of experience, I rarely come across individuals of Jasminβs calibre. Her professionalism, commitment, and proactive approach are truly outstanding. She is a real asset to the firm and delivered a consistently high level of service throughout.
I would not hesitate to recommend William H Brown, Gidea Park, to anyone looking for knowledgeable and genuinely supportive estate agents.
Stewart Β· 16 April 2026 Β· William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied Β· 12 October 2026
Thank you for your kind words and recommendation! Our team at William H Brown, Gidea Park prides ourselves on providing exceptional service and it's great to hear that Jasmin and Jason were able to make your property chain experience less stressful. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThere have been a number of issues in our building and with our apartment, however, this was through no fault of the Grays Letting Team who have always been helpful and supportive. I would particularly like to thank Lisa Tricio for her quick responses and help, she has always treated us excellently as tenants and really goes above and beyond.
Annabelle Β· 13 April 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 April 2026
Thank you for your kind words! We strive to provide exceptional service to all of our tenants. We're happy to hear that Lisa was able to assist you quickly and effectively. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI had an excellent experience working with Summer Rudduck and Toni Leigh during my property purchase, and I honestly couldnβt have asked for better support. From the very beginning, they were professional, approachable, and incredibly knowledgeable, making what can often be a stressful process feel smooth and manageable.
Summer and Toni were always available to answer my questions, no matter how small, and took the time to explain everything clearly so I felt confident at every stage. Their communication was outstanding, they kept me updated throughout the entire process and made sure nothing was overlooked.
What really stood out to me was their dedication and care. They didnβt just help me find and secure a property, they genuinely looked out for my best interests. Even after the purchase was completed, they continued to offer support and guidance, which made a huge difference.
Iβm truly grateful for all their hard work and would highly recommend Summer Rudduck and Toni Leigh to anyone looking to buy a property. Their professionalism, friendliness, and commitment made the entire experience a positive one.
Hunain Β· 10 April 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience working with our team at Summer and Toni Leigh. We strive to provide professional, approachable, and knowledgeable support to make the property purchase process smooth and stress-free. Your satisfaction is our top priority, and we are grateful for the opportunity to help you find and secure your dream property. Thank you for choosing us and recommending us to others! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleRating only, no written review.
Toni Β· 9 April 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! Weβd be grateful for any extra details youβd like to share!
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5/5
GoogleExceptional service, great experience. I highly recommend William Brown, always quick to respond, effective and friendly.
Neel has meet all my expectation , from the initial communication through to the start of the tenancy he has been professional, communicative and provided all the relevant help and guidance I have needed. Very experienced, knowledgeable organised and helpful , answered all my questions in a quick and detailed manner. I will use them again. Many thanks Neel.
Daniela Β· 2 April 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 April 2026
Thank you for the amazing review! Our team at William Brown is thrilled to hear about your exceptional experience with Neel. We strive to provide quick, effective, and friendly service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had Baylee as my agent through my rental process. She was anbs amazing and did a smooth job! Fantastic communication and she made my life so much easier with getting everything sorted! 100% recommend for anyone looking to rent.
Elton Β· 2 April 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 April 2026
Thank you so much for your glowing review! We are thrilled that Baylee was able to make your rental process smooth and convenient. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
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Tapu Β· 2 April 2026 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 April 2026
Weβre so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
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5/5
GoogleBig thanks to Julia who was excellent throughout the entire process. She was always very helpful, quick to answer any questions, and kept everything moving smoothly from start to finish. Her communication was clear and consistent, which made a potentially stressful experience feel straightforward and well managed. I really appreciated her professionalism and support, and I would highly recommend William H Brown Rainham for a reliable and efficient estate agent.
Shahin Β· 2 April 2026 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 16 April 2026
Thank you for taking the time to share your experience with Julia. We are thrilled to hear that she provided excellent service and made your experience stress-free. We pride ourselves on our professionalism and efficiency, and we are glad that you would highly recommend us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe were very happy with the service provided by Jason Dann at his team at William H Brown Gidea Park. Our sale was frustrated a couple of times, and sales fell through at the last minute by events outside of everyone in the chain's control, but Jason and his team were able to quickly find new buyers and support the process from beginning to end, pushing the solicitors and brokers to keep things moving in the right direction. I would definitely recommend them.
Ian Β· 26 March 2026 Β· William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied Β· 16 April 2026
Thank you for your kind words! Our team at William H Brown Gidea Park is dedicated to providing top-notch service, even in the face of unexpected challenges. Kind regards, Lucy, Customer Feedback and Support Team
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