Trusted Agent profile
★★★★★
651 reviews across 3 offices and 1 platform
William H Brown Incorporating Porter Glenny has three offices, in Grays and Havering (two offices). Together they have 651 reviews on 1 platform, rated 4.6 out of 5 overall.
William H Brown Incorporating Porter Glenny's three offices, most reviewed first. Each has its own page.
Showing 651 reviews on Google only. Show every review
5/5
GoogleI would like to thank the team at w h brown for helping me come a first time landlord. Helping me navigate my way through all things I needed to complete to rent my house out thanks . Gary
Gary Beasley many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSarah and the rest of the lettings and property management team are great. As a team, they are knowledgeable, helpful and friendly for both tenants and landlord.
Many thanks Dan for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWilliam H Brown are the bee's knees when it comes to rentals. I can't believe how fast they found me a new tenant who are professionals . Iam so happy. Thank you Sarah @William H Brown
Many thanks Maje Igbokwe for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe re-letting of my property with WHB was as seamless as ever, diligent with details, great communication throughout. Been working with this office for over 10 years, and have never let me down
Thank you for taking the time to leave us your wonderful 5* review Stephen. Kind regards, Lucy, Customer Relations.
5/5
GoogleDeon is absolutely brilliant , just signed are 3rd year in the property, she’s great as getting thing resolved quickly and efficiently, we also had are vewing with her 3 years ago now and she was warming and reliable , would go no we’re else no highly recommended her
Thank you for your amazing recommendation and 5* review Kira Brad. Best wishes, Lucy, Customer Relations.
5/5
GoogleSarah has been an absolute gem in our letting process, making everything as smooth as possible and keeping us up to date with everything every step of the way. Thank you for assisting us in securing our property, we are over the moon!
Thank you chloe honour for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations
5/5
GoogleBig thank you to Sarah Hicks for making our rental process a breeze. Her expertise and support were exceptional, making everything smooth and stress-free.
Sam Beattie thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service received from start to finish from Neal, Michelle & Sarah My house move was made hassle free due to receiving regular updates on the moving process, right up to receiving my keys! ⭐️⭐️⭐️⭐️⭐️ Service Received 100% recommended ✅
Thank you for taking the time to leave us this great 5* review and recommendation Oliver Carter. Kind regards, Lucy, Customer Relations.
5/5
GoogleI received an amazing service from the start to the end. Sarah Hicks is a wonderful agent. She's got problem-solving skills, Responsiveness and communication, Authenticity and detailClient-centric approach.
Stephen Adeleye thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
4/5
GoogleSarah was a great help during the process of finding a home. We had terrible experiences with other agencies and Sarah was great. Thank you for your help again. I hope William H Brown knows how valuable you've been to us.
Thank you for your lovely review Naomi Small. Best wishes, Lucy, Customer Relations.
5/5
GoogleVisited greys William browns estate agent for our first property purchase. The staff were absolutely amazing and so attentive Debby, Hal, Paul and Jess were excellent staff who were extremely engaging and always ready to help when advice was needed. Communication was superb. Appreciate the whole team, buying our first home was so swift. Thank you for the amazing survive throughout. Alaur & Noori
Thanks Noori, for leaving us your stunning 5* review of your experience with our dedicated team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSarah helped us time to time to find a right place to stay. Williams H Brown were quick while responding to our needs and came up with the different options quickly. We found a nice, comfortable flat within our budget and intended area. I would definitely recommend Sarah for the property search !
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleA Huge thank you to Michelle for her professionalism and help in helping to secure a good tenant for my property. She ensured we were regularly kept up to date with the process. She secured a good tenant, including getting the referencing done within a week. I would highly recommend William H Brown. Well done Michelle and Team, can’t thank you enough.
Many thanks for the fantastic 5* review and recommendation Kenny A. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Hi Pamela, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk
5/5
GoogleDealt with Lisa in the lettings team, very helpful and efficient. Would recommend their lettings service
Thank you stuart mok for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe rented a property through these guys for almost 2 years they were always helpful when we needed them and are great at responding to any questions, defo would use them again
Many thanks livvs garbutt for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSian, the Lettings Property Manager, has been excellent in liaising with the nanagement company for my flat to get a long-term roof issue fixed. She has been tenacious with them, and her ongoing communication kept the tenant and myself up to date at all times.
Thank you for your brilliant 5* review and thank you for your kind words Paul Naylor. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent customer service! The team did everything to get the viewings for me and to get my house sold and see it right through to the very end seamlessly. Highly recommend and would definitely use them again!
Thank you for your thoughtful 5* review and recommendation Emma Hawkins! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe best preeti
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleCannot believe how rude the young man was, very unprofessional. Tried to argue with my son over the phone and shut the phone down on his face. A joke of a business , you would think they would have a bit more respect
Hello, I am sorry you feel this way please email me at complianceresidential@sequencehome.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe purchased our new home with William H Brown. We’d like to thank Hadley and Jason for helping us through our journey. Wishing you all the best.
Many thanks Shan P for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery reliable and considerate agents.. thankyou
Many thanks Motunrayo Bukoh for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleWe found the staff very helpful, especially Chloe who helped push the final sale stages through, liaising with both solicitors to move things along, we did have a lull when staff members changed around however as soon as Chloe was involved it did help move things along
Thank you Nicola Wells for your brilliant review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleSo pleased with the service from William H Brown, particularly from the Property Management Team. As a tenant in the same property for in excess of 14 years, I have found Lisa to be a real gem. Wonderful telephone manner, polite, courteous and helpful to a fault. No question too much, timely responses, guidance, and updates throughout. This team works with you; they do their best to keep their tenants and landlords smiling. I'd recommend their services to any prospective tenant.
Katrina Lock thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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Grays has the most, with 432 reviews rated 4.7 out of 5, followed by Havering (82 Rainham Road) with 149.
The three William H Brown Incorporating Porter Glenny offices, by town:
