4/5
Really friendly people, made my viewing feel very easy! Thank you Laylah :)
Agent replied · 23 October 2024
Thank you Byron

Trusted Agent profile
★★★★★
166 reviews across 2 offices and 2 platforms
Wilfords has two offices, all in London. Together they have 166 reviews on two platforms, rated 4.8 out of 5 overall.
153
Reviews on Google
All 2 offices
13
Reviews on Trustpilot
Business-wide
Wilfords's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Really friendly people, made my viewing feel very easy! Thank you Laylah :)
Thank you Byron
5/5
Thank you Eva! Thank you for your patience and great communications. Love the property, great value and location!
Thank you 🙏 …
5/5
Best estate agents I’ve worked with, by far. Amir was exceptional, would be glad to work with them again.
Thank you JB
5/5
I could not recommend this agent more highly. They were incredibly professional, thoughtful, and fair throughout the process and the detail. Laylah was amazing, friendly and highly competent!
Many thanks Jennifer. Glad we could help
5/5
Northcote Road Recently contacted my previous estate agent in the new Norhcote road office of Wilfords Phil Agius,> what a breath of fresh air. Very easy to deal with, professional and extremely knowledgeable about the area in Clapham that we are looking at. Better by far thann all the other agents we have met to date.
Thank you Craig. Phil’s experience and knowledge is unrivalled. As an independent agency, we greatly appreciate you taking the time to write a review. Thank you 🙏 …
1/5
I was scheduled in for an appointment at 12pm today, only to be notified an hour or so beforehand that all offers had been sent to the landlord, and my viewing was cancelled. I had put a lot of effort into changing my schedule in order to accommodate these plans. After being nonchalantly let down over the phone afterwards, I felt that no effort was made to accept responsibility for this unprofessional approach. This is NOT how to treat people, and NOT how to do business. Very very infuriating and disappointing. **Edit I think for the purposes of integrity, you should perhaps not put through offers to landlords when there are outstanding viewings scheduled which need honoring. I freed up an entire morning to accommodate this arrangement.
Hi David, Thanks for your review. We are very sorry your appointment was cancelled today and you feel our service was unprofessional. This particular property was incredibly popular and we had an extreme amount of interest. An offer has been agreed, therefore in order not to waste anyone’s time, we cancel all viewings as early in the morning as we can. Please do feel free call me personally on 0207 3610400 to discuss your search and review in further detail should you wish. Best, Wilfords
5/5
I recently had the pleasure of working with this small real estate agency in London, and I couldn't have been more satisfied with their services. The team, (in particular George and Eva who I was in contact with) was incredibly helpful and always available to answer any questions I had. I highly recommend this agency to anyone looking for a great and safe experience in the real estate market in London!
Thank you Marie. Glad we could be of assistance
5/5
Phil's knowledge of the local area and experience dealing with clients are a great asset to the team at Wilfords. We were impressed by the number of quality viewings arranged in a short time, which resulted in a successful sale. From start to finish Wilfords were a pleasure to deal with.
Thank you Dan. Your house was so beautifully appointed, it was a pleasure to market. We hope you and the family are settled into your new home. Best wishes
5/5
Wilfords Wandsworth have been a pleasure to work with in finding a suitable tenant and in such a quick turnaround. George was incredibly diligent and communicative during the whole process, offering great insights on the rental market and advice on next steps. Liam has been extremely helpful in managing the property and always reachable when needed. Great experience working with them.
Many thanks Jason
5/5
Wilfords Wandsworth were fantastic in making our house sale happen successfully. Their experience, diligent communication and knowledge of the market made them a pleasure to work with. Many thanks!
Thanks Anastasia. Your home really had the ‘Wow factor’ it was such a wonderful listing to work on. We hope you’re enjoying live outside of London. Best wishes
1/5
They accepted my offer and took a…
They accepted my offer and took a holding deposit for me - only to wait until 1 week before I had to move in - to tell me the landlord had actaull found someone else and they would be refundingmy deposit - LEAVING ME WITH NO WHERE TO LIVE IN 6 DAYS.
Dear Aiden We are truly sorry you had a poor experience. In this case the landlords circumstances changed and instructed us to refund the £853.84 (one weeks holding deposit) which we communicated to you and sent immediately. Unfortunately, we had nothing else suitable to show you. We pride ourselves on our service levels, however are sometimes frustratingly beholden to our landlords decisions, they are our client and we take their instructions. I hope you are now happily settled in a new home.
5/5
Thank you George and Liam for the fantastic support!
🙏🙏 …
5/5
Wilfords have been a pleasure to deal with during what can be a stressful process of selling your home and ever more so during this pandemic. Geoff and Amir have been incredibly professional and knowledgable with great communication throughout the entire process from valuation, listing to sale. If I decide to move back to Kensington I will be seeking them out to find my dream home! Thank you so much for navigating through a complicated and at times tricky sale.
Thank you Caroline. Hope you’re settled in your new home 🏡 …
5/5
Rating only, no written review.
Thank you 🙏 …
4/5
Rating only, no written review.
🙏 …
5/5
Thank you all for a really fast and efficient professional service. Couldn't fault it in any way.
🙏🙏 …
5/5
We have worked with the team at Wilfords since 2013 and they have been excellent throughout. Diligent, attentive, honest and efficient are all words we would use to describe the work they have done for us as a local private letting company. Thank you guys.
Thank you Richard 🙏 …
5/5
Wilford's were such a brilliant estate agent to work with. George was professional and all round brilliant to work with. Will definitely be recommending in future; Wilford's seem to offer an experience superior to competitors.
Thank you 🙏 …
5/5
Great service from start to finish, very responsive and professional. George in particular was great every step of the way, really going the extra mile even with things like late key drop offs. Highly refreshing to have an estate agents with such a professional and courteous practice.
Izzy, thank you for taking the time to provide Wilfords with your positive feedback. We appreciate you doing this.
5/5
George from Wilfords has been instrumental in helping our family to find our next home. He is friendly, efficient and is an excellent communicator.!! We found the whole process seamless, and George was there every step of the way! Thank you Wilfords for the great service, we are thrilled with our new abode :)
Thank you Marion 🙏 …
5/5
Wilfords is the estate agency I have used over the past few years to market my rental property. They are really good to deal with and are always very quick at all the admin around renting out a property. They also market the property well and to date, I have had no gaps between tenants and all tenants I have had through them have worked out really well. Recommend thoroughly
🙏🙏🙏 …
5/5
Amazing Team: really helpful from the start ! George and Esam have been really professional, friendly and so fast and efficient, I cannot recommend this estate agency enough. They are very responsive and seem to genuinely care for the properties, tenants and landlords. Thanks to them, the move has been very easy and fast to organize.
Thank you 🙏 …
5/5
George was very efficient from the viewing to securing the tenancy, great service and easy communication at all times.....thank you!
🙏🙏 …
5/5
Geoff was very helpful finding my dream flat to buy and wouldn’t make it without him. The whole team is amazing including Liam and Amir , highly recommend
Thank you Georgia. Hope all is well 🙏 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (6 Holland Street) has the most, with 95 reviews rated 4.7 out of 5, followed by London (186 Northcote Road) with 84.
The two Wilfords offices, by town: