Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat team, exceptionally efficient, respectful and responsive. After contacting all of the bigger agencies it was Wilfords who really just blew us away at every touch point. Special shoutout to Henry who did absolutely everything he could to get us the house of our dreams, never messing a call or text. When you’re paying a lot for a nice property in an expensive city, you expect the letting service to be luxury too, and it’s the smaller agencies that seem to be the only ones to get it right.
Anne · 12 September 2026 · Wilfords London (6 Holland Street)
Agent replied · 12 October 2026
Hi Anne,
I was so pleased to read your review and hear all about the wonderful experience you had working with the team and in particular, Henry. I will be sure to pass on your kind words and we wish you all the best in your new home.
Thanks,
Geoff
★★★★★ 1/5
GoogleThe team was dreadful at getting back to us, constantly passing it from one member to another which significantly delayed things - their poor service costs us an additional £150 which could’ve have been sorted for free if they simply replied on time and pulled through with what they said. Very poor communication and lack of accountability.
Andrew · 12 September 2026 · Wilfords London (6 Holland Street)
Agent replied · 12 October 2026
Hi Andrew,
I was incredibly sad to read your review and have since followed up with both the sales and lettings teams directly to find out more about the situation as this is not representative of our level of service.
Unfortunately nobody has a record of you on our systems, emails or WhatsApp. We of course, would love to rectify the situation if this is a genuine review, so please do reach out to us on info@wilfords.com and we will come back to you.
Thanks,
Geoff Wilford
★★★★★ 5/5
GoogleIt was a rare lucky chance to find Jessica Burns, an independent estate agent. Her service is directed entirely towards accommodating the client's specific needs and circumstances, which could be complex. But her management knowledge and skills always find a solution - it is a quality of service we could only wish for nowadays. Would recommend her to anyone!
Borimira · 12 July 2026 · Wilfords London (186 Northcote Road)
Agent replied · 12 October 2026
Hi Borimira,
Thank you ever so much for your review, we are so pleased to hear you had a great experience working with Jess.
Thanks,
Geoff
★★★★★ 5/5
GoogleI’m really happy with the property, it’s beautifully designed and very thoughtfully finished, with a lot of attention to detail.
A special thanks to Henry for helping me secure the rental so quickly. The whole process was smooth and efficient from start to finish, and I really appreciate his support throughout.
Lucy · 12 July 2026 · Wilfords London (6 Holland Street)
Agent replied · 12 October 2026
Hi Lucy,
We are so pleased to hear you are happy in your new home and that Henry was so helpful during the process.
We wish you every happiness in your new home.
Thanks,
Geoff
★★★★★ 5/5
GoogleHad a lovely experience with Wilfords. We‘ve found a flat to rent through them. From the initial viewings through to the offer, background checks, deposit collection, and contracting, it all felt very professional, transparent, and straightforward. Henry was a great agent to work with, he was super responsive and friendly. We‘re very excited for our move. 😊
Lisa · 12 July 2026 · Wilfords London (6 Holland Street)
Agent replied · 12 October 2026
Hi Lisa,
Thank you ever so much for taking the time to leave Henry such a kind review, we are so pleased to hear that you had such a smooth experience working with us and wish you the very best for the move.
Thanks,
Geoff
★★★★★ 5/5
GoogleAll the people I dealt with at Wilfords were positive, knowledgeable and helpful. Highly recommended.
Sian · 12 June 2026 · Wilfords London (6 Holland Street)
Agent replied · 12 October 2026
Hi Sian,
Thank you ever so much for taking the time to leave such a wonderful review. Henry and Rupert thoroughly enjoyed working with you.
Thanks again,
Geoff Wilford
★★★★★ 5/5
GoogleHenry was very helpful throughout the process, which was near seamless. Property manager has also been a pleasure to deal with. Many thanks to the Wilfords team.
George · 12 June 2026 · Wilfords London (6 Holland Street)
Agent replied · 12 October 2026
Hi George,
Thank you ever so much for taking the time to leave us such a wonderful review. We are so pleased to hear you had a great experience with the team.
Thanks,
Geoff
★★★★★ 5/5
GoogleWe just found a new rental with Wilfords and found the whole process so pleasant and easy. Jess has been so helpful from the start, communication has been so quick and easy. Thanks so much Jess!
Liam · 12 May 2026 · Wilfords London (186 Northcote Road)
Agent replied · 12 October 2026
Hi Liam,
We are so pleased to hear you had such a great experience working with Jess, we wish you every happiness in your new home.
Thanks,
Geoff
★★★★★ 5/5
GoogleWe recently found our new rental with Jess at Wilfords. Jess was amazing and made the experience so easy (quite the opposite of the usual house hunt process). Wilfords and Jess were sooo much better than any other property experience I've had in London!
Rosie · 12 May 2026 · Wilfords London (186 Northcote Road)
Agent replied · 12 October 2026
Hi Rosie,
Thank you for taking the time to write to us, we are so pleased that you had a wonderful experience with Jess, we are very lucky to have her.
Thanks,
Geoff
★★★★★ 5/5
GoogleWilfords go above and beyond for property management, undertaking additional unexpected tasks when the delivery company did not deliver the boxes - hence they had to go out and find boxes urgently, and they did all my packing, which the delivery company was supposed to do. Highly recommended and special thanks to Rupert and Henry, who organised everything.
SohoYarra · 12 May 2026 · Wilfords London (6 Holland Street)
Agent replied · 12 October 2026
Thank you ever so much for taking the time to leave us such a wonderful review. We are so pleased to hear you felt Rupert and Henry went above and beyond and that you had such a fantastic experience.
We wish you all the best for the future and hope to see you again in the future!
Thanks,
Geoff
★★★★★ 5/5
GoogleWe had Philip from Wilfords come around a week ago to value our house. It was a very professional visit and I gained a lot of insight into the current market. Would always recommend Wilfords even if you are only at the initial thought process of letting or buying.
Hannah · 9 April 2026 · Wilfords London (186 Northcote Road)
Agent replied · 16 April 2026
Hi Hannah,
Thank you ever so much for taking the time to leave us a review, we are so pleased that Phil was able to give you some insight into the market.
Thanks,
Geoff
★★★★★ 5/5
GoogleFreddie and the team did a fantastic job on the sale of my flat in South Kensington. We had an offer in 30 days after 8 months with other agents.
Michael · 2 April 2026 · Wilfords London (6 Holland Street)
Agent replied · 16 April 2026
Hi Michael,
Thank you ever so much for taking the time to leave us such a lovely review, we are so pleased that we could help on the sale of your beautiful flat.
Thanks,
Geoff
★★★★★ 5/5
GoogleWe recently purchased a flat in South Kensington through Freddie Wright and have nothing but the highest praise for him. Freddie had an excellent relationship with the vendor, which made the viewing process really painless and he didn’t even raise an eyebrow when we decided on a four week timeframe from offer to exchange/ completion! He offered brilliant support throughout, including putting me in touch with a number of solicitors he knew would work well with us. All in all, the process was so straightforward, drama-free and even quite enjoyable. A huge thank you to Freddie!
Vicky · 2 April 2026 · Wilfords London (6 Holland Street)
Agent replied · 16 April 2026
Hi Vicky,
Thank you ever so much for taking the time to leave us such a thoughtful and comprehensive review of your experience working with Freddie. I am so pleased to hear you had a fantastic experience and we wish you all the very best in your beautiful new flat.
Thanks,
Geoff
★★★★★ 5/5
GoogleAndy was absolutely brilliant in every way, very thorough in getting the right tenant, always super considerate of the property, always a joy to talk to. Him and his team are amazing and where other agents can feel impersonal, Andy and his team make the whole experience feel tailored to you/your property.
Imogen · 2 April 2026 · Wilfords London (186 Northcote Road)
Agent replied · 16 April 2026
Hi Imogen,
Thank you ever so much for taking the time to share such a wonderful review. We are so pleased to hear that you had a great experience working with Andy.
Thanks so much again,
Geoff
★★★★★ 5/5
GoogleWe had an excellent experience working with Simon and Liam on our lease. The entire process was smooth, transparent, and handled with a high level of professionalism. The team is super responsive. We wouldn’t hesitate to work with them again or recommend them to others.
Mark · 26 March 2026 · Wilfords London (6 Holland Street)
Agent replied · 16 April 2026
Hi Mark,
Thanks ever so much for taking the time to leave us such a lovely review, we are so pleased to hear you enjoyed working with Liam and Simon.
Thanks,
Geoff
★★★★★ 3/5
GoogleThey provide a great [insert service here] that is very professional and detail oriented. I had a great pleasure working with [insert name here] and I cant recommend them enough!
Ziggy · 16 March 2026 · Wilfords London (6 Holland Street)
★★★★★ 5/5
GoogleWe had a great experience in process of renting an apartment. Henry was really helpful, kind and very responsive. All process was really quick and well organised. The best rental experience I had so far.
Huseyn · 24 November 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Hi Huseyn,
Thank you very much for taking the time to leave us a review, we will pass your thanks on to the wonderful Henry.
Thanks,
Geoff
★★★★★ 5/5
GoogleJess was incredible, it’s so hard to find a helpful agent in London. She assisted me the whole time and nothing was too much trouble. Would highly recommend!
Charlotte · 24 November 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Hi Charlotte,
Thank you ever so much for your kind words, we are very lucky to work with Jess and will pass over your feedback.
All the best,
Geoff
★★★★★ 5/5
GoogleI’ve been renting properties through Wilfords for the past five years and have consistently received exceptional service from what I truly believe are the best estate agents in London. George English has always gone above and beyond, finding me off-market properties in Notting Hill with reliable and reasonable landlords. I couldn’t recommend this boutique agency highly enough.
Roya · 24 November 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Hi Roya,
Thank you ever so much for taking the time to leave us such a wonderful review.
We are incredibly lucky to have George with us and will be sure to pass on your wonderful feedback.
Thanks so much,
Geoff
★★★★★ 5/5
GoogleHave worked with Jess recently and she is extremally helpful and knowledgeable about the lettings market. She is responsive and always available to provide advice.
Chelsea · 24 November 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Hi Chelsea,
Thank you very much for taking the time to leave Jess such a lovely review.
Regards,
Geoff
★★★★★ 5/5
GoogleI had a great experience renting out my property with Wilfords. George and Henry were responsive, helpful and attentive throughout the process and provided clear and useful guidance whenever needed. They made the process quick and easy and were great to work with.
Maximilian · 24 November 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Hi Maximilian,
Thank you very much for taking the time to leave us a review. We are incredibly pleased to hear you had such a strong experience with both George and Henry.
Thanks,
Geoff
★★★★★ 5/5
GoogleWilfords Kensington have been absolutely outstanding. The service & care is extremely high quality. A massive thank you to Letting’s team, Henry Bentley, who made the whole process easy. From the viewing all the way to the completion of the agreement, they have been on hand and helpful, answering all questions and always available. I cannot recommend Wilford estate agents enough.
M · 25 October 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Thank you very much for your lovely review, we are very lucky to have Henry with us.
Thanks,
Geoff
★★★★★ 5/5
GoogleFlawless end-to-end experience. Henry and George were absolute gentlemen in helping me secure my property. Would highly recommend. High quality properties listed, and an even higher level of service to match.
Anwar · 25 October 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Hi Anwar,
We are so pleased to hear you had such a lovely experience with George and Henry. We wish you all the best in your new home.
Thanks,
Geoff
★★★★★ 5/5
GoogleThe team at Wilfords Kensington are a breath of fresh air in the real estate rental market. They are responsive, proactive and prompt which makes the whole process smooth. We worked with Henry who has been super helpful.
Iustin · 25 October 2025 · Wilfords London (6 Holland Street)
Agent replied · 24 December 2025
Hi Lustin,
Thank you ever so much for taking the time to leave us such a kind review. We will pass on your thanks to the wonderful Henry.
Thanks,
Geoff
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