Trusted Agent profile
★★★★★
279 reviews across 2 offices and 3 platforms
Whitlock and Heaps has two offices, all in Hove. Together they have 279 reviews on three platforms, rated 4.7 out of 5 overall.
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Whitlock and Heaps's two offices, most reviewed first. Each has its own page.
Showing 275 reviews on Google only. Show every review
5/5
GoogleThroughout the selling process we felt we’re were in good hands with Jack and his team. They were professional, positive and attentive at all times, leading to a successful and hassle-free sale. We would highly recommend Whitlock and Heaps to anyone
5/5
GoogleJack (and the rest of the team) were fantastic from start to finish. They listened to us at the first meeting and understood that we loved our house and didn't want to list it for more than it was worth only for people to come and kick tyres and knock money off (unlike other agents in the area). We advertised our house for the right price and had lots of interest, and were happy to accept an offer of the asking price from someone who clearly loved the house as much as we did. There were a couple of hiccups through the sale process due to events further down the chain, but Jack and the guys kept us calm throughout and reassured us that everything would be ok, which, of course it was! I would recommend these guys to anyone, they really are a credit to themselves and the industry. Thanks!
5/5
GooglePeter, Jack, and the team at Whitlock & Heaps were all extremely helpful, friendly, and professional, throughout our dealings with their agency. On the rare occasion that we needed to contact them, they were very responsive and forthcoming. We would highly recommend Whitlock & Heaps.
5/5
GoogleWhitlock and Heaps are a very trustworthy and reliable estate agents. My experience with them has been wholly positive from start to finish. Their approach was non-pushy and very helpful in ensuring the buying process was smooth. I would definitely recommend them and use them again in the future.
5/5
GoogleWe first used Whitlock and Heaps as renters. Having experienced almost all of the other agents in the area, Peter really stood out to us in his kindness, efficiency and reasonable approach to the rental market. We came back to them as homeowners and Jack valued our home twice when we needed him to. There was no pressure and nothing was too much trouble. He offered extremely competitive rates and was the epitome of professionalism when we eventually opted to go with another agent because they'd provided a higher valuation (which ultimately had to be dropped to sell). Jack was spot on with his valuations and advice from beginning to end and if I had to sell again in the future, he'd be my first choice.
5/5
GoogleI highly recommend Whitlock and Heaps. Having had bad experiences with estate agents in the past, I am so happy I sold my property through them. Full of integrity and kindness, the team headed by father and son Peter and Jack were always helpful and highly communicative. Their knowledge of the local market and their expertise shone through. This made the whole process much easier than expected. And their rates of commission were competitive too. Thank you.
5/5
GoogleExcellent estate agents. Beeb in business a long time. Good local knowledge. Recommended
5/5
GoogleRented from them for over a year, really nice personable staff - easy to work with. Would definitely recommend.
5/5
GoogleMatt and his team were really great and very helpful in keeping the whole process on track. Would positively recommend.
5/5
GoogleCales have been brilliant. Friendly, efficient and very helpful. I would definitely recommend them to anyone.
5/5
GoogleAfter renting a property with this agency for 18 months, I have found them to be a professional, reliable,accommodating firm, with very friendly and helpful staff. The only reason I am leaving is due to relocation to the north East, and unfortunately they don't have a branch up there
5/5
GoogleBought our new house through Cales. Matt was great. Process was quick and smooth. We even got a bunch of flowers from the team on the day we moved in - how lovely!
5/5
GoogleI have found Cales a really fantastic agent. They were really supportive through a difficult conveyancing and because of their support and knowledge we managed to buy and sell successfully. Particular thanks to Steve and Peter. This is the second time I've used Cales and I would absolutely recommend them.
1/5
GoogleThey kept the money from my bond. They are people without a word. They laugh at one's face like we're fools
5/5
GoogleFamily run, ethical business. A pleasure to deal with, will use again.
1/5
GoogleI had my name down for a property for two months, and they gave it to someone else, without even contacting me. I left messages and they didn't return my calls. And when I spoke to Peter about this today, he was so rude to me and didn't care in the slightest. Will never use this company. They don't even deserve one star. It just proves they are about money and they don't care who they hurt to get it. i hope their new tenant doesn't pay them rent.
5/5
GoogleI have dealt with Peter & Jack for a number of years and it has been an absolute pleasure.They are a family run business who work extremely hard. Together they have a wealth of knowledge in both the sales and rental market and will always provide you with a diligent service.
5/5
GoogleGreat all round service when buying our first house! Jack was particularly helpful from the viewing all the way through to exchange of contracts and picking up the keys. Highly recommend! Luke and Ellie
5/5
GooglePete and Jack sold an investment property for me - they achieved £5,000 more than the asking price and the sale took just 8 weeks. They were excellent!!! I recommend them to everyone looking to rent or sell a property in the area. Thanks guys!!!
5/5
GoogleI have worked with Whitlock and Heaps for a number of years now, both on sales and rentals. I have always found them to be very professional and approachable. They have a fantastic knowledge of the area and I have great trust in their abilities. I happily recommend them to my friends and family.
4/5
GoogleWe have been clients of Whitlock and Heaps for over 4 years. Over that time, we have been impressed by the friendliness, reliability and the efficiency of their staff. Whenever we have had issues with tenants or repairs to our properties, we have always been able to ask for advice, and the matter was dealt with speedily to our satisfaction. Whitlock and Heaps are an excellent family run business, and we have no hesitation in recommending them to other landlords.
5/5
GoogleAfter buying through Whitlock and Heaps a few years ago and finding them very friendly and helpful, when we decided to move we went straight back to them. They have been brilliant during the sale of our house, such a lovely friendly team, a pleasure to communicate with. When we had our purchase fall through they kept our buyers reassured and chased solicitors on our behalf when we found another property helping everything to go through nice and quickly. Highly recommended for an honest, friendly service. Thanks!
1/5
Googleliars, please stay away from these guys. Always make sure you are on the safe side
5/5
GoogleI am currently a Landlord through this Company and I have always found my dealings with them to be very professional and would highly recommend their services to any Landlord or Tenant.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hove (65 Sackville Road) has the most, with 217 reviews rated 4.8 out of 5, followed by Hove (48 Boundary Road) with 63.
The two Whitlock and Heaps offices, by town:
