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★★★★★
544 reviews across 3 offices and 2 platforms
White & Guard Estate Agents has three offices, in Hedge End (two offices) and Bishops Waltham. Together they have 544 reviews on two platforms, rated 4.5 out of 5 overall.
White & Guard Estate Agents's three offices, most reviewed first. Each has its own page.
Showing 523 reviews on Google only. Show every review
5/5
GoogleOur experience with White & Guard was nothing short of brilliant. From valuation, to photos, to viewings, to selling… it was all seamless. Communication was great and we couldn’t believe our house sold in less than 2 weeks. Can’t fault their services. A big special thanks to Lee for all his hard work. Thank you!
5/5
GoogleHad a viewing today with Shannon and she was excellent! She was early to the appointment, professionally dressed and very welcoming. She knew all the answers to the questions we had and even went above and beyond! Thank you Shannon for a lovely viewing experience.
1/5
GoogleMy partner and I personally wouldn’t recommend using White and Guard. We recently listed my partner’s property with them. Having previously used them to buy and sell houses in the past as well as let houses (my partner even sold one of his …
1/5
GoogleFor the next customers of this agency: be very careful. In case something happens and you need to leave your rent early, they DO EARLY LEAVING FEES WHICH ARE £600!!!! …
5/5
GoogleRating only, no written review.
5/5
GoogleThanks to all the team for their marketing and selling of our property during the summer. They provided prompt feedback after each viewing and negotiated a fair price on our behalf. A special mention for Claire who handled the final negotiations and also for Peter in regularly keeping us informed after "sale agreed" regarding the paperwork status from our buyer's solicitor. We would highly recommend White & Guard Bishop's Waltham to anyone looking to buy or sell their property.
1/5
GoogleFor the next customers of this agency: be very careful. In case something happens and you need to leave your rent early, they DO EARLY LEAVING FEES WHICH ARE £600!!!! Imagine you need to move out for an emergency and beside new rent and deposit, consider putting 600 pounds in the pockets of this company that can't care less about tenants. Our contract was supposed to end in september 2025, we had to move out in december 2024 and we ended up losing about £700 with this agency. Thanks for nothing!! You caused us the bigges stress of our life!!
5/5
GoogleUnbelievable First class service,very highly recommend.
5/5
GoogleExcellent service received, made our whole housesale experience very straightforward always willing to help above and beyond would definitely use again and recommend
5/5
GoogleVery helpful with the whole experience of moving made life a lot easier .
5/5
GoogleThanks to all the team for their marketing and selling of our property during the summer. They provided prompt feedback after each viewing and negotiated a fair price on our behalf. A special mention for Claire who handled the final …
5/5
GoogleClaire was first class in showing us the property and quickly producing a Memo of Sale as soon as the offer had been accepted. She dealt with a hefty bump in the road very professionally, ensuring that we remained the buyers of the …
5/5
GoogleJess has been so helpful throughout. Thank you.
5/5
GoogleGreat experience working with Lee and the team. Helpful, professional and friendly at every stage.
5/5
GoogleThe whole team at White and Guard were friendly, professional and enthusiastic. They explained the processes carefully, suggested excellent other agencies inc a solicitor, surveyor and mortgage advisors. Throughout they always had time for us and were punctual and knowledgeable. Unreservedly I recommend them to others
5/5
GoogleAbsolutely fantastic service. Timely, professional, great support. Always find a solution to all our needs. A pleasure to do business with
5/5
GoogleWhite & Guard were great in helping us secure a new home. Unlike other agencies they didn't seem to play games or mess us around which meant we were moved in not long after our enquiry. I would use them again!
5/5
GoogleClaire was first class in showing us the property and quickly producing a Memo of Sale as soon as the offer had been accepted. She dealt with a hefty bump in the road very professionally, ensuring that we remained the buyers of the property. Peter handled all the mechanics very well; it's the first time I've had first hand experience of a role like his, and now i don't know why everybody doesn't do it!
4/5
GoogleA good service provided throughout with the sale of my property, until to the day of completion. The team at the Hedge End branch were always on hand to assist and John Neville was very helpful in navigating the sale process and kept me up to date as things progressed to completion. Many thanks
5/5
GoogleRecently sold my property with White and Guard excellent experience from listing to completion. Russell Becky and the team offered a 5 star house selling experience. Highly recommend many thanks.
5/5
GoogleExcellent service! I found the staff at White & Guard Hedge End to be very professional, extremely helpful and always so pleasant.
5/5
GoogleWe were very happy with the service that White & Guard provided selling our grade 2 listed apartment. This was the second property that they have sold for us, having sold our house when we down sized to this apartment. They are a very … More
Thank you
1/5
GoogleMy partner and I personally wouldn’t recommend using White and Guard. We recently listed my partner’s property with them. Having previously used them to buy and sell houses in the past as well as let houses (my partner even sold one of his old rentals to a White and Guard staff member) it seemed like a no brainer to use them again. Sadly it looks like things have gone down hill on the customer care side. Our property hadn’t got any viewings in a couple of months (no blame on the agents there) so we decided to take it off the market until things pick up and we can also make some changes to our home to make it more attractive to a broader pool of buyers. When we emailed the chief guy there he ignored our emails and nobody actually sent us any proper communication following that, we just got two people calling to book viewings (clearly ignoring the emails) and then eventually an automated email saying the property had been taken off the market. I had to email again to request the keys back after weeks of nothing. The keys were put through our door but again no communication from W&G. So weird and cringey customer care and completely ruined what had been a very pleasant experience with them. We will now not list future property sales with them, they’re all about getting your property listed, but if circumstances change for you they don’t want to know and won’t even bother with a “no problem, if we can help again in the future please get in touch”email. Terrible customer service approach… shame it’s gone downhill.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
White & Guard Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 3 Best in Postcode across three branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2022.
ESTAS awards by year, 2025 to 20222025 1 Silver, 1 Best in County and 2 Best in Postcode across two branches ESTAS 2025 winners
2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners
2022 1 Gold and 1 Best in County ESTAS 2022 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
White & Guard Estate Agents and its branches won awards at EA Masters in two years, most recently 2025.
EA Masters winners in two years, the group and its branches: 2025, 2022.
EA Masters by year, 2025 to 20222025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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White and Guard Hedge End has the most, with 246 reviews rated 4.4 out of 5, followed by Hedge End with 185.
The three White & Guard Estate Agents offices, by town:
Yes. At the ESTAS 2026 awards the group won Best Local Estate Agency Group by Region in Southern, and its branches won 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2022.
