5/5
Lovely agent lovely service
Agent replied · 29 May 2026
Thanks for a lovely review Deborah :)

Trusted Agent profile
Verified
★★★★★
544 reviews across 3 offices and 2 platforms
White & Guard Estate Agents has three offices, in Hedge End (two offices) and Bishops Waltham. Together they have 544 reviews on two platforms, rated 4.5 out of 5 overall.
Send White & Guard Estate Agents a message.
White & Guard Estate Agents's three offices, most reviewed first. Each has its own page.
White & Guard Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 3 Best in Postcode across three branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2022.
2025 1 Silver, 1 Best in County and 2 Best in Postcode across two branches ESTAS 2025 winners
2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners
2022 1 Gold and 1 Best in County ESTAS 2022 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
White & Guard Estate Agents and its branches won awards at EA Masters in two years, most recently 2025.
EA Masters winners in two years, the group and its branches: 2025, 2022.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Lovely agent lovely service
Thanks for a lovely review Deborah :)
5/5
Thank you Rechay for your time today. Really liked your approach to the viewing and supported by a very efficient back office re logistics. Perfect balance of knowledge of the house and area with a personal touch and not too pushy in anyway. Ade
Thank you for leaving such a lovely review of your experience with Rechay, Adrian.
5/5
White & Guard handled what was a complex and lengthy sale with professionalism throughout. They were consistently communicative, efficient, and supportive, making the whole process far smoother than expected. Highly recommended.
5/5
A thoroughly professional team who made the whole moving process simple. Excellent communication, speedy responses and all achieved in just over 3 months. Would be our estate agents of choice in the future.
5/5
We were pleased to have chosen White & Guard. Selling our house was key to our move to New Zealand, and although a few ups and downs along the way we have now successfully emigrated. Many thanks to Peter, Claire and the the team for taking our sale through the process.
5/5
Exceptional service from start to finish! We were so happy with how White and Guard handled our transaction. They got us a fantastic price for our house sale, and kept us up to date at every step of the way with our purchase. You really couldn’t ask for much more from the team. They made the whole process very simple and stress free, and we would definitely use them again for any future moves!
5/5
Rechay is friendly and knowledgeable.
Thanks for such a great review Kate :)
5/5
Very pleasant and professional sales and letting negotiator ! Very knowledgeable about the property ! Excellent service
It's great to hear you had such an excellent experience Amanda, thank you for leaving a review.
5/5
After speaking to Mo, I decided to try his idea of using an online auction to sell my local flat. The process was quick, easy and straightforward. I had excellent service from start to finish from all at White Guard particularly Mo & Clare
5/5
First class Both the sale and purchase were handled professionally and courteously. I was kept fully informed throughout, Claire and Peter went the extra mile to ensure all went smoothly. have already recommended them to friends.
5/5
Great service from start to finish. Sales & After-Sales teams teams were professional and kept us fully informed along the whole sales process.
5/5
Shannon, Claire and Mo from the BW office were all fabulous in helping us to sell our home during a turbulent (or should I say quiet?) time in the housing market. They persevered fabulously. We even found our next home through their Fair Oak office!
5/5
Absolutely fantastic service from start to finish. The team was professional, responsive, and made the whole process smooth. Highly recommended.
5/5
Great service received from TPC. Kim S was fantastic during our initial interactions - going above and beyond to accommodate our short notice to view a property before we went away. Rechay R has also been outstanding, providing timely …
Thank you for taking the time to leave such a great review. It's so great to hear Kim and Rechay were able to go above and beyond, and help your transaction progress so smoothly.
5/5
Having never sold a property before and I can honestly say that I was amazed at the service I recieved trough the TPC it was first class from every member of the team,I was always listened to and given proffesional and informed advise at …
Thanks for taking the time to write an amazing review James. We're so happy to see Kim and Rechay provided such a marvellous impression on you through your first property sale.
5/5
A 1. Got the job done.
Thank you for leaving a review Peter.
5/5
Kim was super helpful, friendly and profesional. She was always ready to go extra mile. She knew what needs to be done, who to contact, always on top of everything, absolut star! Communication was great. …
We were happy to help, Katarzyna, and we're glad you've been so pleased with Kim's service. She strives to make the selling process as easy as possible and it's always nice when her efforts are appreciated :) Wishing you all the best and thanks for recommending us.
5/5
Excellent service from White & Guard in Hedge End! The team was professional, friendly, and extremely helpful throughout the entire process. They made buying, selling, or letting completely stress-free. Highly recommended! I can also provide 4, 5 alternative 5-star reviews emphasizing fast communication, local expertise, or personal attention if you want.
5/5
Wow!! I cannot thank the staff we communicated with enough from The property centre Cheltenham! …
Thank you so much for taking the time to leave such a detailed and thoughtful review. It's amazing to hear how Barney, Roisin, Claudette and especially Rechay. Your words incredibly encapsulate the service our team strives for, from working … More
5/5
From beginning to end, I can't fault the staff from the property Centre enough! Great communication throughout. Responses in a great timely manner. All round care for their customers whether sellers or buyers. We had great communications …
It's so great to hear you had such a great experience Elliot, thank you for leaving a review for Barney, Claudette, Roisin & Rechay. We wish you the best in your first home :)
5/5
White & Guard handled what was a complex and lengthy sale with professionalism throughout. They were consistently communicative, efficient, and supportive, making the whole process far smoother than expected. Highly recommended.
1/5
Very disappointed with the service from this agency. I booked a viewing for a rental property for Thursday, but later discovered the property had already been let over the weekend. No one from the agency contacted me to inform me. When I called them myself, they didn’t even seem to know the property had already been given to someone else. This shows a clear lack of communication within the team. It’s frustrating to have viewings booked for properties that are no longer available and then have to chase the agency for information. This wasted my time and could have easily been avoided with proper communication.
1/5
I would be very careful before entrusting this branch in particular with selling your property.. Agents are clueless of what they're selling and how to present a property.. We had 8 months of our lives wasted , and we are now left with a £4000 solicitor bill all because a buyer this agency endorsed almost to the point you'd of thought the buyer hired them, not the other way around.. 2 months in after the offer was accepted for my property I have raised my concern the buyer seems like a time waster as they were extremely sluggish and with issues of obtaining a mortgage, I was completely dismissed by one of the staff telling me it's normal.. Only for the buyer to pull out without a proper reason, after a failed exchange (again issues on their end) 8 months later..
1/5
I would be very careful before entrusting this branch in particular with selling your property.. Agents are clueless of what they're selling and how to present a property.. We had 8 months of our lives wasted , and we are now left with a £4000 solicitor bill all because a buyer this agency endorsed almost to the point you'd of thought the buyer hired them, not the other way around.. 2 months in after the offer was accepted for my property I have raised my concern the buyer seems like a time waster as they were extremely sluggish and with issues of obtaining a mortgage, I was completely dismissed by one of the staff telling me it's normal.. Only for the buyer to pull out without a proper reason, after a failed exchange (again issues on their end) 8 months later..
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
White and Guard Hedge End has the most, with 246 reviews rated 4.4 out of 5, followed by Hedge End with 185.
The three White & Guard Estate Agents offices, by town:
Yes. At the ESTAS 2026 awards the group won Best Local Estate Agency Group by Region in Southern, and its branches won 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2022.