5/5
Rating only, no written review.
Agent replied · 7 June 2023
Hi Sam - many thanks for the 5 star***** review - all the very best in your new home

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★★★★★
544 reviews across 3 offices and 2 platforms
White & Guard Estate Agents has three offices, in Hedge End (two offices) and Bishops Waltham. Together they have 544 reviews on two platforms, rated 4.5 out of 5 overall.
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White & Guard Estate Agents's three offices, most reviewed first. Each has its own page.
White & Guard Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 3 Best in Postcode across three branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2022.
2025 1 Silver, 1 Best in County and 2 Best in Postcode across two branches ESTAS 2025 winners
2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners
2022 1 Gold and 1 Best in County ESTAS 2022 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hi Sam - many thanks for the 5 star***** review - all the very best in your new home
5/5
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5/5
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5/5
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5/5
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1/5
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5/5
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5/5
Sold my bungalow quickly
Thanks Penny for the brilliant 5 star ***** review
5/5
Warm, friendly service. Good communication and advice where needed.
5/5
I would recommend White & Guard to others. Friendly and approachable staff who go the extra mile to help you to find the right property.
Hi Ai - thanks for the review !!- means a great deal to our teams - all the very best for the future -
1/5
Liars, disguising behaviour, leading people on! When something goes wrong ignoring emails and calls. Avoid, the worst agency I have ever dealt with! AVOID!!!!!!
5/5
We bought a property through White & Guard and the staff was very helpful and responsive and went above and beyond through the process of buying our home
Hi Shannon - thanks for taking the time and giving us a 5 ***** review - we wish you all the best in your new home ..
5/5
I have used W&G as my lettings agent for approximately three years now and I cannot fault them for their clarity and courtesy at all times. I have dealt with both Kerry and Jess, both of which are honest, professional and a pleasure to deal with. I would recommend them to anyone who is still deciding which company to let with, to trust W&G as you will find letting an awful lot easier and hassle free under their management.
5/5
I enlisted three estates agents to sell my property and these were by far the best and the most proactive. The property sold within days and for above the asking price.
Hi - many thanks for your kind review and giving us 5 stars ***** -
5/5
Leanne helped push not just our sale, but also our onwards purchase, showing tenacity and professionalism, and going well beyond the basics to get us moved. Thanks also to the negotiation team for getting us sold in the first lace.
1/5
I suspect these people are lauded but I do not believe they are in place for the common man. Why on earth on their website do they continually display houses that are sold STC!! After hours of trawling through their pages you eventually get to the page of your affordability, only to find ALL are sold STC. You have to dig deep to find any that are for sale within your price range. These people are not the only guilty party, all of the firms in and around are guilty of the same practices. Now they have had a brainwave...Let"s pre publish houses coming onto the market via Instagram so early heads up are available for the 'right' people! So if you're of a mature age, don't have Instagram, what do you do? When eventually you navigate the rigours and traumas of Instagram via a third party phone you find contact details missing, requests for prices of property not answered at all, links not working? All in all it puts you off wanting to move. I believe the arrogance and unhelpfullness of these elite agents is damaging the industry reputation.......however not their pockets
5/5
W&G was instrumental in the quick process in buying our new home. with a total time of 6 weeks from start to finish, any issues were quickly chased and the welcome gift was a plus. 5 out of 5 stars
Hi Adam - thanks for the great 5 Star review - was a pleasure dealing with you and all the best in your new home
1/5
Absolutely awful agency. My worst experience ever. I agreed the price with them in February as STC and not even in May the sellers didn t find anything to buy. What business is this when they sell something actually they don t have. This agency didn t send me updates, refused to answer my emails when I asked for updates. They should have been honest from the begining to tell me that I could wait 1 year to have this house. And of course I would have looked for something else. They didn t tell me the truth. They just wanted to secure the sell in long term, blocking the buyers. After 4 month they should have asked the seller to rent somewhere and to search for a property after. I paid for the survey, I arranged my mortgage and I ended up waiting for these people (Bitterne brunch, Sharron and Rebeckah) to tell me how long I have to wait. They didn t bother to communicate with me or to talk to the seller for a solution. Four month I was waiting for the seller to buy something and the agency didn t care. Don t buy houses for them because they are liers, rude and you will end up in rent loosing lot of money. AVOID !!!!
5/5
I originally chose this agent to sell my property and was very impressed by the way they presented the brand and how they dealt with the process of preparing my property to sell. My circumstances then changed and I chose to let my property instead. Becoming a landlord was new to me and my mind was put at ease about the process. I have found that all of the staff members in both sales and lettings were helpful and knowledgeable. Any problems I have had have been dealt with quickly and professionally. My only suggestion for improvement would be to be more forthcoming with information before a seller or landlord needs to ask for it. For example, knowing whether a tenant has moved in on the set date and if they have settled in well.
5/5
White & Guard were truly sensational at handling the purchase of our house - which was all down to our port of call there, Michaela. The generosity with her time, patience & professionalism was second to none. I not only recommend the agents but absolutely her! She was able to provide everything we needed & more & I couldn’t have asked for anything else. To my utter surprise when we completed, they gave us a bunch of beautiful flowers which says it all.
5/5
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5/5
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5/5
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5/5
Very professional company Friendly and helpful Keep us informed every step of the way
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
White and Guard Hedge End has the most, with 246 reviews rated 4.4 out of 5, followed by Hedge End with 185.
The three White & Guard Estate Agents offices, by town:
Yes. At the ESTAS 2026 awards the group won Best Local Estate Agency Group by Region in Southern, and its branches won 3 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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