Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleHighly disappointed by this agents. Spoke to them moments after a house was put up for rent, in contact with them for the month due to lockdown stopping the viewings. Was booked in for a viewing, assured that was the earliest I could see the property and that no one would be in before me. Only to be rang the morning of my viewing to be told someone had viewed it before me and let the property? With the excuse of 'it's first come first serve'. Considering I was told my booking was the earliest anyone could view the property this is incredibly frustrating and disappointing.NegativeProfessionalism
Jordan · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
Agent replied · 17 June 2024
Hello Jordan, you have left the review for Waldens Sales (Estate Agents), we are not involved with rental properties at all, thank you
★★★★★ 5/5
GoogleSteve at Walden's worked tirelessly to secure our recent purchase in the face of setbacks, many of which were not within his remit.
I would, without doubt, highly recommend this agency.
George · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleShelley and the team at Waldens have looked after our property for several years now. They are excellent and I absolutely trust them to look after our property and be fair to our tenants.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleI recently sold my home through Nick at Waldens and have had a great experience. I also purchased my home from them initially and their quality of service was much the same, excellent. Would highly recommend.PositiveResponsiveness, Professionalism
Jack · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleHigh recommendation!
We work for several estate agencies. In our opinion, Waldens is the best agency for renting or selling real estate throughout the Bedfordshire area.
Thanks again for the very quick sale of our property.PositiveResponsiveness, Quality, Professionalism, Value
Katarzyna · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleThe measure of an estate agent is not only judged by their ability to sell your home in a professional, fair and reliable way but also by the support they provide through to completion, assisted by their relationship with other agents and solicitors involved in the chain. Waldens have been exceptional throughout. Give them a go ahead of all others.PositiveResponsiveness, Quality, Professionalism, Value
Jin · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleI value Waldens for their honest and professional advice. This is the second time I've used them to sell my house and will certainly use again. They achieved over asking price on my last sale so needless to say very happy.PositiveResponsiveness, Quality, Professionalism, Value
Rob · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleFirst Class service. Honest with expectations and have kept me fully informed every single step of the way. Every member of staff provides excellent Customer Service, a commodity that seems sadly lacking in others. If I could give 10 stars to Waldens I would. Thank you all and especial thanks to Nick for always being there as the go between.PositiveResponsiveness, Quality, Professionalism, Value
T · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleHow I had found my experience with Waldens Lettings?
I am renting my place from 3th of Feb and as on each relation - beginning are difficult, but only because we do not knew each other.
It is my first property that I rent from agency, and happy that I choose Valdens Lettings as my first one, because each time when I needed something from them , they response.
I have access to my dashboard, when I had challenge with boiler they send service in 2/3 days which is an amazing and always when I asked for help I receive the information.
At the moment I do not know how they will ''rate'' me, but I have 3 months more to have a good , maybe even better relationship with the agency.
Only minus that I will add is the quality of the property that I found out later , during the tenancy , but is couple of things that could be repair and they are happy to help.PositiveResponsiveness, Professionalism
Hanna · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleI have rented a property through waldens in Kempston for over 2 years. I have received nothing but exceptional service from everyone in branch. I have had very few and only very minor issues with the property, which have been dealt with and resolved professionally and promptly. All the staff are so friendly and helpful, and Craig the manager is outstanding.
Having previously had nightmare experiences with other letting agents, i would now only ever consider a property with Waldens.PositiveResponsiveness, Quality, Professionalism
Vicki · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleWe have been thoroughly impressed with this estate agents, we are first-time buyers and so were anxious and unsure of the buying process, however, Waldens were clear with what they needed us to do and ensured we were kept informed of any updates. They made the stressful process as smooth as possible for us, would highly recommend this business!PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleI have known Steve Denton for many years, he helped me buy the place I'm in now ...... Now in the process of selling up and moving on .....my lads at Waldens are fantastic Steve Nick and Rob,. mustn't forget Sharon because she's as good as the lads...
They keep me informed.... keep me calm when I get panicky..... & impatient...
They are all professional... polite.. patient and very tolerant.....with me ...& always 5/10 minutes early for every viewing.... ..
Just want to say thank you lads .... &. Sharon......♥️
Lyn · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleWhat an impressive company to do business with. I would highly recommend Walden’s to anyone buying or selling property in Bedfordshire. Steve and his team looked after everything for me and my Sister from start to finish, during a very difficult time for us.
Totally professional, went above and beyond, nothing too much trouble, a thoroughbred estate agent in every sense. Blew the competition out of the water in every possible way.
Use Walden’s over all of the major chains in the area - you won’t regret it.PositiveResponsiveness, Quality, Professionalism, Value
Su · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleWe'd highly recommend Rob at Waldens. We'd had a terrible time with another agent and moving to Waldens was a relief. Listing was easy and we had agreed a sales within a month.
Rob remained in touch and his relentless chasing of an awful chan was essential. He had a lot to put up with but nothing was too much trouble.
Would Highly Recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleCouldn't recommend Waldens enough. I deal with Sharon in sales progression and she is always very polite and informed and makes my job as a property lawyer much, much easier. If you're looking to sell your home, look no further.PositiveResponsiveness, Quality, Professionalism
James · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleAmazing experience, as first time buyers, we couldn't have come across a better estate agent. Nick was very welcoming and very helpful with any queries we had. He helped us pick out our perfect first home, gave us multiple viewings whenever we wanted, and gave sound advice and updates. (walking us through the process) They were very prompt over the phone, or if they weren't available, they would call back quickly. He even helped us decide on a carpet colour.
Couldn't be happier, thank you so much Nick for all the help.
Ben and Lauren.PositiveProfessionalism
Ben · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleRob at Waldens dealt with the sale of the property we purchased earlier this year. We found him responsive throughout the process, liaising with the seller for us promptly whenever needed. We found Waldens to be straightforward and professional, which could not be said about all the agencies we came across in our search.PositiveResponsiveness, Professionalism
Anna · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleWaldens were recommended to us to deal with the sale of our late fathers house, we live in Plymouth so we needed someone we could trust and rely on as the distance that separated us was long. Waldens did not disappoint, Nick provided a First class service And kept us informed from start to end and made a very difficult time easier to deal with. Thank you so much guys for all your help and support, all the very best - Maria
Craig · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleI have used Waldens a few times in the past and just recently. I have found all the staff to be very professional and always keep you up-to-date with things concerning the sale of my late mother’s house.
I mainly dealt with Nick who always kept me in the loop, is professional especially as he understood how hard it is to sell under the sad circumstances of my late mother.
I also dealt with Steve, Sharon and Rob, who have been equally just as great
Thank you all, especially Steve and looking forward to dealing with yourselves when you find me a suitable 2 bedroom house for me to rent out
VickyPositiveResponsiveness, Quality, Professionalism, Value
VICKY · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 5/5
GoogleHaving dealt with Walden’s for nearly 3 years now I would recommend them to anyone. At 1st they were very friendly and assisting in our move making it a very smooth process. Any issues we have are sorted out very promptly and is very reassuring to have them to go to when and if we have an issue. Craig is always our go to man, is always a pleasure to deal with, helps with everything and also makes sure we are also happy. Great team and great letting agentsPositiveResponsiveness
Kevin · 18 June 2021 · Waldens Estate Agents Bedford (188-190 Road)
★★★★★ 4/5
TrustpilotNo issues
No issues since employing Waldens as our lettings managing agent.
Fiona · 27 March 2021 · Waldens Estate Agents Bedford (188-190 Road)
Agent replied · 24 August 2024
Thank you Fiona. We love working with you.
★★★★★ 5/5
TrustpilotFriendly staff
Never seam to have a problem with them or the staff.Craig always seams to get the problems sorted out quickly with our house
Claire · 20 March 2021 · Waldens Estate Agents Bedford (188-190 Road)
Agent replied · 24 August 2024
Thank you Claire for your kind words, we do our best to give you excellent customer service.
★★★★★ 5/5
TrustpilotAmazing Service
Waldens since the very first day that I dealt with them have provided service levels that have exceeded my expectations , I am an Overseas landlord and feel extremely confident and fortunate to have found them when I started to invest in Bedford in 2014 .
John · 20 March 2021 · Waldens Estate Agents Bedford (188-190 Road)
Agent replied · 24 August 2024
Dear John, thank you for an outstanding review, it is a pleasure to continue working with you & looking after your properties. Kind regards. Waldens Lettings Team
★★★★★ 5/5
TrustpilotExcellent Service for Landlords and Tenants
Shelley and the team have always gone the extra mile. I rented with her, and as a tenant always felt that she gave excellent service, and ensured that the landlord looked after the property well.As a landlord, I trust her to be able to look after my interests, and I’m assured that my tenants always receive Waldens Lettings exceptional service and timely attention. I wouldn’t trust my tenants with any one else.
Mr · 20 March 2021 · Waldens Estate Agents Bedford (188-190 Road)
Agent replied · 24 August 2024
Dear Andrew, thank you for your great review, its a pleasure working with you. Waldens Lettings Team
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