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5/5
GoogleHannah from Truepenny's Charlton is an absolute gem of an agent, she is very thorough with her work. In my experience, I have rarely met such dedicated people in the real estate departments. Every property we viewed with her, she had full details, no nonsense, very thorough and sincere, she knew most things we needed to know and if not she made an effort to find out and email us later. It was a true pleasure working with her. I would highly recommend Hannah and her company Truepenny's to anyone looking for a property. They are very helpful.
Home Β· 11 October 2023 Β· Truepenny's Property Consultants Greenwich (1A The Village)
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1/5
GoogleRating only, no written review.
Cait Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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4/5
GoogleRating only, no written review.
Purab Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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1/5
GoogleRating only, no written review.
Becca Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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1/5
GoogleRating only, no written review.
Mustafa Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleGood company and Ana has been very helpful and thorough
Kelvyn Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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4/5
GoogleExcellent service,pleasant team working for that agency..
Mohammed Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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1/5
GoogleDisgraceful, parasitic practice. The most heartless and unprofessional bunch you could imagine. Avoid avoid avoid!
Mike Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
Agent replied Β· 10 November 2024
Hi Mike,
Sorry to read your review. I have spoken to the Greenwich team and the other offices, no one recognises your name, or the issues you raise.
Would you let me know which property you were renting and/or the office where you dealing with? My email address is:ryan@truepennys.com
Please call me if easier, my number is 020 8693 2277
Kind regards,
Ryan Vella
Director
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5/5
GoogleI found Truepennyβs staff very professional and helpful, especially Mariem, always respond me very promptly π β¦
ZHIDONG Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleI would like to thank Anna for her help, always there when we are in need. Thank you so much.
Hussain Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleWorked with Mariem who was able to quickly and professionally help with an issue with our deposit.
Tim Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleThe way they handle people is quite generous and they are approachable. Very good service by Ana Apostu and the team as well.
Siddhanathan Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleSuper responsive and very helpful! Massive thanks again to Mariem for you help in setting up our contracts! :)
Arman Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleValencia and Micky went above and beyond to help me in my search for a flat, I cannot recommend them enough.
Georgia Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleMy property is well maintained and any issues dealt with quickly. Mariem is really helpful and lovely too!
Garret Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleFantastic customer service and Ana together with her team have been real superstars with recent let of my apartment.
S Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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2/5
GoogleHonest review is I am not sure if they exist or do any work. Failed to arrange a viewing for me and all of a sudden the property is no longer available. Thanks Truepenny for wasting my time
Ho Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleMariem Ben Khaled she is the BEST!
She was receptive to my problems, she was kind and I am very grateful to her.PositiveResponsiveness, Quality, Professionalism, Value
Diana Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleApproached my queries in a concise and professional manner. Mariem was "on the ball" and offered me fantastic advise on my options, Great service.
Thanks again ;-)
William Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleMariem has been of tremendous help when arranging an end of contract extention and subsequent move out process, which was silky smooth. Fully recommended.
Nikolai Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleI just had to come on here and speak about my experience I have had with Truepennyβs. Micheal was so professional and helpful, I feel like all my enquiries where answered well and believe I have all the knowledge needed on the property I am interested in. Would highly recommend!!!!
Harley Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleTruepenny's have been Fantastic at managing my property , and they Have a gem In the brilliant Ana working for them. recommend!
Andrew Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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5/5
GoogleI've had a positive experience with my current property manager Mariem - really efficient and simply great at her job. Cheers Mariem!
Danny Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
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1/5
GoogleFALSEPENNY.
Dont fall for the trap and waste your time. After being waited to move into the new property i booked we been told current tenant is not leaving. Beaware and dont pay them before you get the keys.
Omkesh Β· 11 November 2022 Β· Truepenny's Property Consultants Greenwich (38 King)
Agent replied Β· 10 November 2024
Dear Omkesh,
I am truly sorry that you have suffered such bad luck with this property!
Having spoken with the lettings team, my understanding is that the tenant who had originally served notice, changed their mind about leaving. These situations are rare, however do happen and there is very little that we can do. I understand that you were offered alternative accommodation and the holding deposit was returned to you without delay.
Considering this, burdening us with a 1 star review is a bit unfair and I ask that you reconsider the negative review.
Should you wish to discuss the matter with me directly, please feel free to call me on 020 8858 9595
Kind regards,
Ryan Vella
Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.