★★★★★ 1/5
GoogleHad a poor experience with Tim Russ. Our offer on a property was accepted but we were told by the Tim Russ estate agent that they wouldn't take the property off the market since the owners hadn't found their next property to move to yet. However, a week later, another person put in a higher offer on the property, and this was accepted and they took it straight off the Market, even though the owners still hadn't found their next house to move to. We were frustrated and disappointed at having been gazumped and lied to.
M · 13 November 2019 · Tim Russ & Co Wendover
★★★★★ 5/5
GoogleWe sold our family home through Tim Russ last year and would thoroughly recommend them.
We were always given feedback from viewings and kept informed of everything that was going on with the sale. The whole team were involved and went to great lengths to make sure that everything went as smoothly as possible. Would give them ten stars !
Andrea · 13 November 2019 · Tim Russ & Co Wendover
★★★★★ 5/5
GoogleWe bought our house last year through Tim Russ. We were really impressed with them and would definitely use them if we were to ever sell our house (not that we plan to - we love it!). They were particularly impressive during the period between our offer being accepted and exchange - in particular Adrian, our main point of contact. They liaised with our mortgage providers and solicitors throughout and kept us and the sellers informed throughout. They did more than we would expect of an estate agent and really helped to keep things moving and get over the line. They were also really helpful when we were looking for a house, before we found the place we ultimately bought. They were very professional and fair to all parties and we felt like we knew where we stood at all times. Very happy to recommend.
Laura · 13 November 2019 · Tim Russ & Co Wendover
★★★★★ 4/5
GoogleNice, easy going office with pleasant staff, always prepared to give their time
Found our Buyer within a few weeks in a very difficult market
Thanks Guys
Victor · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleTim Russ managed our house sale and purchase. Very helpful with both - great service. Recommended.
Andrew · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleDominic and his team were always professional and very helpful in our recent purchase. The process was at times challenging and stressful but Dominic’s calm approach and knowledge of solicitors conveyance processes were invaluable. Thankyou, Maggie and Mark
Maggie · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleThe best estate agent I have ever worked with. Professional, understanding and great communication. Will forever be grateful to Dominic for all of his help selling my late mother's property.
Pippa · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleThank you Dan Crawley!
Buying and selling is stressful and full of high and low emotions (ours certainly was). This is why it is important to ensure that you use an estate agent that understands this and also has the ability to communicate affectively to help settle the nerves.
Our sale was originally on the market with YOPA (online estate agent), this started off well until we realised our local YOPA representative didn't know how to make or return a phone call. We had many viewings and had to nag and nag him for feedback. We eventually found a buyer and we found a house to purchase. We then lost our buyer, in turn losing our purchase.
We now knew Dan's professional, honest approach through our purchase that fell through, he offered to get some fresh photos taken and to see if he could find us a buyer. By now we were fed up with YOPA, so we said yes.
Christmas came and went, January hit with new viewings, one of which was our buyer. Dan gave us great feedback on the buyers current position and opinion on the property. They made an offer the next day, Dan set the sale price expectations with them at the viewing and stood by that throughout the negotiation.
Throughout the process and because of our previous experience we were nervous our new buyer would pull out. Dan was always in communication with all parties in the chain, keeping the sale and our new purchase (with different estate agent) going through as fast and smoothly as possible. But most importantly for us, he was keeping us up to date and our nerves in check.
I would very much recommend Dan and the team and Tim Russ. Thank you
James · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleI would highly recommend Dan Crawley and the team at Tim Russ.
As a first time buyer the process was daunting, but Dan's professional and honest approach made it so much easier.
We viewed a few properties before viewing our property, and it was a lovely surprise to have such a knowledgeable agent who could answer all of our questions about the property. Dan was also extremely helpful in answering our other questions about the process in general - no question was too stupid!
Dan was extremely responsive and made regular contact with us and the vendors throughout, and put our minds at rest when we were having difficulties getting information from our solicitors. Our purchase went quickly and smoothly, and Dan was instrumental in keeping things moving along the way.
Thank you Dan and team!
Esther · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleDuring both a sale and purchase at Tim Russ, their Thame team were polite, professional and personable throughout. They weren't pushy, yet kept on top of progress and keeping me informed and advised. I would use them again for both sale and buying property.
Rebecca · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleWe decided to instruct Tim Russ & Co for the sale of our property as the staff were approachable, professional and friendly with competitive fees. We definitely made the right decision as the service we received was excellent. From finding us a buyer fairly quickly in a challenging market to the problem solving and negotiation involved in enabling the chain to stay together when it fell apart after 2 months! The communication throughout was always open and response timely. Particular thanks to Dan, Ed and Dominic the branch manager who was incredible when he stepped up to manage the complexities towards the end of our sale and even assisted in managing the negotiations of the property we were purchasing through a different estate agent! We would therefore highly recommend the team at Tim Russ & Co and wouldn't hesitate to use them again in the future.
Kerri · 27 October 2019 · Tim Russ & Co Thame
★★★★★ 5/5
GoogleMany thanks to all at Tim Russ Hazlemere, in particular Martin Perry who was 100% efficient and a pleasure to deal with throughout the sale of my late mothers house, and we would most definitely be using there services again in the future
Huw · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleMartin and his team were always wiling and unstinting in their support and available to give advice and use their wide experience throughout the whole process of selling to bring about a satisfactory completion.
Paul · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleMartin was calm and professional throughout a stressfull time for us which was in stark contrast to our own agent. Nothing was ever to much for him he kept us well informed and even took on enquiries that should've been dealt with by our own agent. He is what an estate agent should be he went over and above his call of duty.
Would i use and recomend tim russ to friends and family. Absolutely!!!!
Simon and Karen Wilson
Lucy · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleI would thoroughly recommend Tim Russ. We have had numerous challenges with the sale of our house, but Dennis particularly has been extremely supportive, knowledgeable and responsive. A very definite five-star review!
Dan · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleEveryone at Tim Russ & Co in Hazlemere was very friendly and efficient. The sale of our property went through without any problems thanks to their professional services. They were also very helpful when we raised any queries and we would have no hesitation in recommending them.
Marie · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleMartin and the team at Hazelmere were brilliant. We were buying via them yet they were always impeccably fair and straight. The whole team were always responsive and helpful. All purchases have their own challenges yet we always felt Martin and the team were incredibly professional and diligent. If I were ever selling I’d go to them.
M Halloran
M · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleI 100% recommend Tim Russ & Company, Hazlemere. My property was in a niche market so relatively few viewings. I had actually moved away from the area but visited monthly. I always made a point of calling in to chat with Dennis and Jo who always remained positive about finding s buyer....... and sure enough eventually they did - with no chain! Perfect! Jo expertly managed the negotiations and I was happy with the outcome. From sale agreed to exchange was a lengthy process mainly due to the mortgage process but at all times Jo was ontop of it all- pushing solicitors, requesting timelines chivvying everyone along and certainly kept me fully informed. It has certainly been an incredible journey and Jo has always been positive throughout..... and nothing seemed too much trouble! I have no hesitation in saying they are the best estate agents I have used.
Hilary · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleWe have instructed Tim Russ on our last three property sales. We were particularly impressed with Dennis and Jo. Our current sale which is just going through was also dealt with by a wonderful lady called Marilyn. TIm Russ have never disappointed us. They are honest, trustworthy and give their best advice and attention at all times. We will never use another agent. We have sold 11 properties in the last 20 years. I wish I’d found Tim Russ at the very beginning because they are without a doubt the best agent in South Bucks
(Review for the Hazlemere office)
Heidi · 24 October 2019 · Tim Russ & Co Hazlemere
★★★★★ 5/5
GoogleBrilliant friendly service by Laura from start to finish, many thanks for easing a burdensome task!
Vian · 22 May 2019 · Tim Russ & Co Beaconsfield
★★★★★ 5/5
GoogleExcellent agents. We had a very good experience. We were looking for houses in beaconsfield. Gill and Tim were extremely helpful with this, and helped us all the way through the process. We would highly recommend them at any time and at any stage!
Balakrishnan · 22 May 2019 · Tim Russ & Co Beaconsfield
★★★★★ 5/5
GoogleFriendly and efficient staff - would definitely use to buy and sell again!
Rachael · 13 November 2018 · Tim Russ & Co Wendover
★★★★★ 5/5
GoogleVery pleasant experience dealing with all members of the team. Approachable, friendly, professional as well as being trustworthy makes me more than happy to give 5 stars! Thank you!
Paul · 13 November 2018 · Tim Russ & Co Wendover
★★★★★ 5/5
GoogleIf only we never wasted time with other agents! Can't thank all of the team enough for being kind, caring, honest, and nothing is too much trouble! If you are looking for a straight forward, no hassle HONEST agents, you won't go wrong with them. Always keeping you in the loop, staying on top of things and communication 10 out of 10! Thank you all.
Hein · 13 November 2018 · Tim Russ & Co Wendover
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.